Customers` Favorites
Customers` Favorites
“For good chicken and great service, RUN DON'T WALK to Dave's Hot Chicken!
My wife and I came up from the Deep South to vacation in the New England states, and had never heard of Dave's Hot Chicken. We placed an online order and when we went to pick it up, there had been a miscommunication and my order was delayed by several minutes. I waited patiently, and the young lady behind the counter apologized profusely when she discovered the error and offered me a choice of items to make up for the wait. She didn't have to do that, but she was skilled enough in customer service to know how to save goodwill with a customer. (I worked a lot of fast food when I was younger: I know how it can be.)
The restaurant was clean, and the food was delicious! If we had Dave's in Georgia, I'd be as fat as a bear. The Top Loaded Fries were *on point,* and the chocolate shake was awesome.
If we ever make it back to Boston, we'll be eating at Dave's!“
Customers` Favorites
“Customer service chick at the register was super c😎😎l and accommodating. That (ALWAYS) makes the difference. And although my GPS confused me, I was relieved I didn't have to drive all the way to Legacy Place👍“
Customers` Favorites
“I’ve been coming here since it first opened and the food is consistently great. The best chicken I’ve ever had. If I’m not physically here, I’m either door dashing or uber eats. Customer service is friendly, especially Tatiana. Never a miss here. Highly recommend.“
Customers` Favorites
“The food was amazing. I like how the toppings come on the side so it don’t make the sandwich soggy. The Westfield Ma location is nice“
Customers` Favorites
“Love to eat in this location“
Customers` Favorites
“Absolutely amazing manager beyond helpful !!These people go above and beyond. !! Their food is amazing. Definitely HIGHLY recommend their food and service!“
Customers` Favorites
“Best chicken in town“
Customers` Favorites
“Car broke down in parking lot, almost every employee came to check on us to make sure we were okay. If I could give the store manager 10 stars I would, he was very understanding about the time that the tow would show up. The closing night manager on 8/7/2026 was amazing. Great chick fil a.“
Customers` Favorites
“Fast service. Accurate order.“
Customers` Favorites
“Great halal chicken! Delicious. One of the better ones I tried in Massachusetts.
I got #27 (3 piece chicken) with rice and beans. Big portion for a good price point. I paid 13 for that and 4 for 6 piece nuggets. Both were good. Chicken is delicious but salty. Be careful if you have cholesterol issues.
Small tight parking, good customer service, decently sized store, and they have sauce bar in the corner. Highly recommended.
Vegetarian options: Not sure tbh
Dietary restrictions: Chicken is SALTY but delicious
Parking: Small parking spots but enough for all
Kid-friendliness: Somewhat
Wheelchair accessibility: Not sure.“
Customers` Favorites
“From the moment you enter this place the personel give you a pleasant feeling. Very congenial hosts, it is a nice place to enjoy with friends and colleagues or with your date. heavenly meals, experienced chef de cuisine, modest price and attentive service. Warmly recommended.“
Customers` Favorites
“Mini shrimp w/ fish and fries. The fries are really good and someone in another review mentioned how they’re appreciative of the food not tasting highly processed and fresh. I second that statement in regard to the fish and shrimp. Also receive great service.Unfortunately I can’t try their chicken yet but I’ll be happy to update the review once I do.Reason for the 3 star is because of how cold it was in there.“
Customers` Favorites
“Great place to eat. The staff are great. The prices are better. The food is clean and hot. Their condiments are great. Only problem is the hygiene of the tables. They can clean those a bit faster. Save the tables, this place is really good.“
Customers` Favorites
“The place was clean, the cashier was helpful, she was even able to convince me to get my guilty pleasure, an order of spicy BBQ Wings it was worth it“
Customers` Favorites
“Stopped by for some chicken with my family and ended up really liking the whole place. The food was great… super juicy, well seasoned, just like Popeyes.
Also, the lobby is actually really nice! I would say it’s the cutest lobby of a Popeyes Restaurant. Clean, looks put together, and just has a good vibe when you walk in.
Nayeli helped me out and she was the best, super chill, friendly, and made everything feel easy. You can tell she cares about what she’s doing!
Definitely coming back. BIG shoutout to Nayeli :)“
Customers` Favorites
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“Great food and service! Would definitely go back.“