Customers` Favorites
Customers` Favorites
“great service and quality of food. the salads mac and cheese,chicken and ice cream are delicious. manager Heather helped me buy a gift card in drive-thru. then when order was delayed she delivered our meal and complimentary ice creams! so wonderful and hospitable. we will be back soon!“
Customers` Favorites
“I like their food but feels still funny not having normal fries (just Cajun). Services were quite fast, but sometimes very slow as if they have forgotten your order. Restaurant is never crowded. I only see people picking up orders and take them there. Not many space to eat any way. I don't think it makes me want to eat there.“
Customers` Favorites
“Mr. Carlos’s service is excellent and very pleasant. He is very kind, attentive, and extremely cordial. He is an outstanding employee, and I’m always happy when he assists me because I feel very comfortable with his service. The atmosphere is excellent, and the customer service is just as great.“
Customers` Favorites
“If you had told me my biggest highlight of flying into town this weekend to shoot exterior scenes for an upcoming horror film wouldn't be the set, but a chicken joint in Saugus, I would’ve called you crazy. But here we are.
I’ve seen the videos online for ages and it always piqued my interest. We might have some hiding down home in South Carolina, but the Saugus crew just made a lifelong fan out of me. Being completely new to the menu, the guy at the counter broke it down for me. Then, my eyes locked onto it: REAPER.
Fun fact about me—pain is the name of my game. I am an absolute sucker for the spiciest things you can possibly throw at me (for context, my current record is the Toe of Satan lollipop at 9 million Scoville units). So naturally, I was ready to dive face-first into the Reaper. But homeboy looked out for me BIG time. He gave me the ultimate insider tip: go with the Extra Hot first for the flavor, then tackle the Reaper.
He was not wrong. This was easily some of the most delicious food I've ever had. I still signed the waivers—one for the store, one for me to keep as a souvenir—and they hooked me up with some Carolina fries to try, which I devoured like candy. For the normal crowd, yeah, it’s got a massive kick. But for me? It was pure perfection.
I don’t think they’ve ever seen someone absolutely champ their way through that without breaking a sweat. I could see the literal shock in their eyes, and honestly, I don't blame them! I’m an outsider just rolling through town, but that large Extra Hot meal was a flawless 10 out of 10. I am so glad I trusted my gut instinct to finally try this place, and even happier that this location was my first introduction to the brand.
Amazing food and an amazing experience, but most importantly, an incredible staff. Huge shoutout to the absolute dream team working the floor: Tico, Olivea, Chad, David, Jessica, Oswaldo, and Betty. You guys made a chaotic travel and film weekend unforgettable. I fly back home tomorrow, but I have more scenes to shoot in the area in a few months. Let's be real: even if I didn't have a movie to film, I’d fly back just to eat here. If you haven't been yet, fix that immediately. Amazing food, stellar service, and top-tier people. 5/5 stars all day!“
Customers` Favorites
“Great food and even better service. I wish I could remember the cashier’s name, maybe Earl. He was amazing and had everyone engaged and dialoguing. I’ve never experienced anything quite like it in a fast food environment.“
Customers` Favorites
“I don’t think I would ever come to Dave’s chicken if it wasn’t for my guy Amine. He has the best customer service I’ve ever seen in my entire life and my food came out hot and ready and it was the best fried chicken I’ve had in a damn while. Definitely coming here again, but only on Amines shift.“
Customers` Favorites
“Very yummy 😋 I ‘m coming back !!!“
Customers` Favorites
“The food is great, fresh and tasty, the service is also great and extremely fair !!!“
Customers` Favorites
“Birdies Hot Chicken is a locally owned spot that has quietly built one of the stronger reputations for fried chicken in the Boston area, and the tenders are where that reputation is easiest to understand.
The chicken comes out juicy and well crusted, with a batter that stays crispy without being thick or greasy, and the seasoning underneath does more work than most hot chicken spots bother with. The heat is the headline but the flavor is what keeps you coming back, and the two are balanced well enough that even at higher spice levels the chicken still tastes like something rather than just burning.
The spice levels are worth taking seriously. The extra hot is genuinely challenging and rewarding in equal measure if you have the tolerance for it, but the mid-range levels give you enough of the flavor profile to understand what the kitchen is doing without requiring a recovery period afterward.
The seasoned fries are a natural companion and hold up well alongside the tenders, and the sliders are worth knowing about if you want to build out a larger order across a few different formats.
The restaurant is clean and comfortable with a good energy and staff that moves quickly without making the experience feel transactional. For halal hot chicken in downtown Boston that takes both the heat and the flavor seriously, Birdies is the spot to know about.“
Customers` Favorites
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“First time there. The 2 x sliders with fries is good for two people. Though, why am I seeing a tipping option for the cashier when I'm walking up to the counter to make my order, then walking back to the counter to retrieve my order??
This is the only reason why I refuse to Dine out. If workers are being paid a proper wage, since they are not waiters, then the customer shouldn't have to tip on top of paying for their order.“