Customers` Favorites
Customers` Favorites
“Week to week this is a lovely Chinese restaurant to order a number of appetizer favorites and house special meals. They’re ALWAYS busy but manage to prepare your order in a timely manner.Personal favorite is letter M with a substitution of beef lo mein instead of vegetables. They’re always accommodating and do not give you an attitude when you ask for a substitute. I rather take a 20 minute drive to this Chinese restaurant than a few of the local establishments.Despite the airy clear film divider, the area where they prep our food appears to be quite clean and not cluttered. Give them a try. Despite the older negative reviews, every business deserves a chance to improve. Give Fortune Cookie a try!Pros: fresh food, flavor is never lacking (not salty), clean working area, professional, on time and consistentCons: they’re closed on Tuesdays“
Customers` Favorites
“Went here for dinner last weekend with my family, kinda last minute plan but it turned out pretty good. The place was clean and the staff seemed friendly enough. I ordered the grilled chicken with veggies, it was cooked nice and not too greasy. Service was a little slow but nothing bad. overall it’s a nice spot for a casual meal, I’d probably come back again.“
Customers` Favorites
“I’m give 4 stars food is good the only thing when I’m ordering peper steak to much onion no a lot green pepper only few pieces price is good the rice really good so far so good this is my place because Holyoke and Chicopee those Chinese restaurant no to good and I’m testing and reviewing all and this one is good“
Customers` Favorites
“An affordable family-run take out Chinese food.
I stopped by to pickup some Chinese food. Beef noodle for my kids and general Tsao’s combo for me.
Everything came out hot. The egg rolls took the longest. It was crunchy and I could tell it was home made.
The noodles was OK. It was a bit light on ingredients but at this price point, that’s fine.
General Tsao was interesting. Small pieces of chicken, individually thickly coated, and sauces generously. No broccoli but at this price, can’t ask for it. It had a nice crunch and flavor was good. It came in a smallish container but it was packed full of food.
They put in utensils I asked for along with sauces.
When I was there, bunch of kids were there and they were helping out. It’s nice to see family run shops. The woman taking order was super friendly and asked about my kids.
If you want an affordable and generously portioned meal, these guys are great.“
Customers` Favorites
“Good places. Good food. No delivery. Prices are good. Decent white rice. Dumplings and sauce are great but the sauce container is laughably small. They could triple the size and it would just be enough. Decent general tsos, light not heavy so if you want some thick sauce this is not it. Beef teriyaki was lackluster.“
Customers` Favorites
“Their food is delicious and their prices are reasonable. Every time I order for my family and I I’m very pleased with the portions and the free 2 L is always a great bonus. I order from them at least once a month If not more. Best fried crab ragoons around!“
Customers` Favorites
“This is BY FAR the BEST Chinese food in Springfield! Always fresh, delicious, not greasy, great portions, and fairly priced! I have been ordering from them for a while now and have tried LOTS of other places & Jack Chen reigns supreme! They totally made our Christmas eve! Great restaurant, never a mistake on any of my orders, fast & efficient delivery. LOVE THEM! All the stars!⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️“
Customers` Favorites
“I've been looking for a good Chinese place nearby and I've tried several. None have been as good or consistent as this. The food here is ACTUALLY good - the portions are very good, and the prices are extremely attractive. Keep doing what you guys are doing - you've got it right!“
Customers` Favorites
“Yummy food and fast service!“
Customers` Favorites
“the food the services literally everything is amazing and I truly recommend , the staffs are so kind hearted , the food is so good like very GOOD like I don’t even know how to put it into words. ever since I found this place I have fallen in love with it , I order all the time and they literally already know me , the delivery man is my friend he’s a sweet guy and very nice ! may God continue to give him lives and the staffs. I don’t know what I’ll do without lucky kitchen I love it !“
Customers` Favorites
“Compared to Wong Wok these guys are cooking good food front desk help was cool as hell chopped it up with me real quick about life I already tried the food with co Workers and it was better then a lot of places in the area they added a couple free bees to the bag Thank you and God Bless ?“
Customers` Favorites
“Lowkey the best Chinese takeout spot ever. Food always hits and my fav being the chicken and broccoli and at this point I very time I call they already know me and what I’m about to order before I even say it. That’s how you know it’s real.“
Customers` Favorites
“Their food is amazing but customer service needs Improvement the woman thats picks up the phone to take orders can be rude, pushy and tries to make you rush when ordering at times, but the food is somewhat worth dealing with her. The one thing I must say its negative is that when I order 2 large rice and meals they are cheap with their soy sauce and duck sauce I mean the real duck sauce not that apple sauce they try to pass as it. We buy a feast 2 duck sauce and 2 soy sauce I tell them send extra dont mind paying for them she says OK OK OK and still get nothing.“
Customers` Favorites
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“I’ve been searching for some good Chinese food lately because I stopped eating it for a while. The places I’ve been to so far have been mid. What caught my attention on this place was that everyone kept saying the rice was brown & not yellow, which is my preference because that’s what I grew up on. I ordered chicken fried rice & chicken and broccoli. I did not order the wings because I saw that they just fry the wings with no flour or anything to make it crispy which is what I prefer. When I got there I ordered a small order of chicken fingers to give them a try. Some places have too much batter and they’re soggy. I’m glad I tried theirs because they were perfect! Golden & crispy! My meal was delicious! I think I might just stick with them for Chinese food!“