Panera Bread

$ •

935 Riverdale St, West Springfield
(413) 214-6333


Take-Out/Delivery Options


Reviews for Panera Bread

Extremely unprofessional staff that treats DoorDash drivers as beneath them and do not understand the doordash pickup protocol. Only place I’ve ever had an issue with picking up doordash after hundreds of deliveries all with five star ratings. I AM A FIVE STAR MAN

Sooo their online orders changed my order from today to tomorrow without me noticing. Ok/ so i called panera and explained like 20 minutes after I ordered. They said ok- we can fix it and deliver it. I asked if i should cancel and reorder and they said nope we got it. An hour later and STILL no food so i call back. Low and behold they didn’t think to call door dash to pick it up. 30 minutes on the phone with them to straighten it out. So if it screws your order up tell full review

Ordered on the app and selected curbside pick up, sat in my car for 15 minutes waiting unsure what to do I went inside and asked about my food. It was sitting in the pick up box the whole time. When I said it was supposed to be curbside pick up they looked at me like I was crazy.

More Reviews(144)


Monday 6:30AM - 9:30PM
Tuesday 6:30AM - 9:30PM
Wednesday 6:30AM - 9:30PM
Thursday 6:30AM - 9:30PM
Friday 6:30AM - 10PM
Saturday 6:30AM - 10PM
Sunday 6:30AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.