“Very nice place ..... With that said ... Why does Dunkin donuts sell two different products with same name? If you ask for a wrap there's two different ones. So it's two different products with the same name. So at one Dunkin donuts when I say Breakfast wrap they serve this kind when I go to another dunkin' donuts and I say give me a breakfast wrap they serve me this kind.......lol...lol“
“Partaking in Dunkin's Free Medium Coffee week, I stopped at numerous Dunkins & found this location to be the most delightful. Though they are a walk-in shop, no drive thru, my experience was quite plesant with the two kiddos in tow- we arrived to friendly attentive staff- quick service- and a correctly made drink- the location was easy to park, super clean inside, and everyone was delightfully welcoming. My coffee was made exactly as requested, was nice & hot, no qualms! Would visit again.“
“This the best donuts I have ever had! Those donuts not just delicious, they are perfect, beautiful treat to feel yourself with happiness! The also have different promotional offer - so, today I received a free makeup gift which is full size bottle of foundation, is not it amazing! Love you, guys, and ready to spend 45 minutes to drive!“
“A true diamond in the rough. This truly small business is easily passed by in a shopping center that time seems to have forgotten. Yet inside this nondescript little building with an aging sign are the best donuts you will ever taste. Come early though, because their homemade supply is gone by late morning. They won’t ever be stale, because they are gone before they are hours old. You won’t find a “bad” choice, but the potato, sour cream, and marshmallow are must tries. The owners serve them all up every day except Monday, and bring cash because that’s all they take. Oh, and be patient with them…yes they were just closed for a few months when they only expected a week to remodel, but that’s what happens when small business owners also suddenly become caregivers to aging parents. Family comes first, and the folks at Carlson’s are family to the Severn community and donut lovers alike!“
“Rise fulfilled a catering order for my office this week. Everyone enjoyed the food so much. When I picked it up the food was hot, service was super friendly, and they threw in some butters and jams for the biscuits. Overall a great experience. Would definitely use for catering again!“
“There are good donuts and there are good donuts. These are good donuts, they are a step up from something like a grocery store kind. I would say better than another chain donut store you see almost everywhere. Still looking for that good donut tho.“
“they just came to my community college and I had the privilege of having some… Robin let me have half churro donut and half funnel cake. I am not a big donut person but these literally changed the game for me. They melt in your mouth and are SOOO fresh. You seriously need to taste these donuts!!!“
“The customer service is great. There is a gentlemen at the window today. He is always positive, friendly and respectful. I was looking for the name(s) to be on the receipts of the individuals that I’ve been serviced by, but I don’t see the names listed. The guy from yesterday is positive and respectful, as well. Everyone has great customer service. Keep up the great work!“
“I still like DD, but they're not as good as they used to be. They're not made on premises and their selection is much smaller. I miss the apple filled donuts and the French cruellers. I also have a problem with under filled donuts. Still, I like their breakfast sandwiches and iced teas and coffee.“
“This Dunkin Donuts has the best staff. Everyone is always enthusiastic and kind--perfect pairing with your morning coffee or even mid-day ice cream pick-me-up (Baskin Robbins in the house, whoop whoop--yum yum!). Being close to the truck stop and main rest area on Route 175 and close to Route 1, they tend to be open earlier compared to other Dunkin Donuts which is perfect for my 4:45 AM departure each day.“
“I’ve been to multiple Dunkin’ Donuts stores in many different states. I’ve not been able to find any other location that is better than this store. They are by far the fastest serving store as well as the best customer service. Once I placed my order I drive around and I never have to wait for them to prepare it. They are consistent and providing great customer service. They’ve got me hooked on their mocha swirl coffee which I get every morning from this store. Check them out if you’re ever in the area!“
“My favorite Dunkin. The coffee is always good, if I ask to have my egg and cheese bagel cut in half for my 4 year old they actually do it here unlike others lol, and the service is excellent. They always serve with a smile and are quick with my order. Love this location.“
“So I never leave reviews but I like it coming to this Dunkin solely because of the guy (I think his name is Anthony) at the window. If you don’t know this one has a drive through. Every time I come he exemplifies excellent customer service, friendly demeanor and makes sure my order is correct.“
“The establishment is generally satisfactory, though there is room for improvement in terms of staff friendliness and efficiency. Personally, I feel a more welcoming approach from the staff, such as a simple greeting, would enhance the overall customer experience. Despite residing just 5-8 minutes away, mobile pick-up orders consistently require additional waiting time beyond the allocated preparation period. However, it's worth noting that the upside lies in the consistent quality of hot and ready meals. In summary, while the location is not bad, a few adjustments in service could significantly enhance the overall quality of the experience.“
“Since movie to the area, I find that the women that work in the morning are extremely good at their job! My regular dd is starting to lose luster, and lead me to find this place. My only wish is that they were open earlier during the week, as I have to be at work at 5.“