Papa John's in Frederick

“Ordered ahead on NYE and they got *slammed*, BUT the staff were polite and professional in the face of it, and did their absolute best in the circumstances. They even remembered me by name! Props to everyone who was working this evening, and thank you for your hard work.“

“Bizarre review but follow me here: I ordered online through their website and didn't get exactly what I ordered due to just a glitch in the ordering system. No human error involved and what I received was so PERFECTLY prepared and cooked I wish I could've eaten it but unfortunately an ingredient that I can't eat without consequences wound up on the whole thing instead of only half. The staff immediately made me a new pizza without that ingredient (since the person in the house who could eat it already had a beautiful pizza to themselves) and were so kind and gracious on the phone. Like I said, not their fault and what they made looked, smelled and according to the person who ate it tasted amazing. So, excellent quality and fantastic customer service. I highly recommend them.“

“I’m giving four stars because they offer better pizza, service, and locations than their competitors. You can usually find higher-quality takeout pizza in the area, but not as fast as Papa John’s, and their prices are hard to beat. I also like that they regularly offer specials.“