“In the many instances of my orders through this particular Papa John's, my experiences have always been pleasant. One of the delivery drivers in particular comes to mind; Tim (deep voice) - is cordial, communicative and customer-service oriented. I order from this Papa John's frequently, and will continue to do so as it is one of the best in Hagerstown and the surrounding area in my opinion.“
“I did a delivery order and things didnt go so well...The actual store had no part in it but the door dasher went about things the wrong way. (Papa Johns had to use door dash due to lack of their own delivery drivers) I was never told my food was delivered so 20 min later I found it on my porch, cold. After that, I see a text on my phone from the door dash driver begging for money. I was baffled. I called the store and Shane, along with a manager were wonderful. They made the situation right. The process was easy and they kept in constant communication.“