Chipotle Mexican Grill in Rockville

“Please fix your website so that it will accept my credit card. I just spent an hour trying to order on the company website and called the 800 #, but no one can process my delivery order.
And then fix your phone answering service so that I don't spend 20 minutes placing an order only to be told at the end that phone orders can't be delivered.“

“I recently visited Chipotle, and I must say Isabelle provided an exceptional experience! From the moment I walked in, she greeted me with a warm smile and a positive attitude that instantly made my day better. Isabelle was incredibly attentive and efficient, ensuring my order was prepared just the way I wanted it. Her professionalism and attention to detail were impressive, and she went above and beyond to make sure everything was perfect. It’s clear that she genuinely cares about the customers and takes pride in her work. Employees like Isabelle are what keep customers coming back! Thank you, Isabelle, for your outstanding service!“

“This is the location I always come to and so far I haven't had any problems.
If you have such a bad day and you arrive with no friendly attitude or a bad attitude don't expect to be greeted with flowers.
People now complain about everything and just go whining on all the platforms leaving bad reviews behind the screen of their phones eaasy (instead of facing him in person) in a place where we will never know the other side of the story.
Customers are not always right.“