Chipotle Mexican Grill in Arlington

“I would like to recognize the cashier who was working the afternoon shift around 7:45 PM on Thursday.

I have visited this Chipotle several times, and she is always very kind, friendly, and attentive. She always greets customers with a smile and provides excellent service.

During my visit on Thursday, she was once again very professional and helpful, and she made my experience pleasant. Employees like her make customers want to come back.

I hope she receives recognition for her great work. I honestly wish she could be the cashier who helps me every time I visit this location.

Thank you for having such a wonderful employee!“

“Excellent service every time I visit! The staff is always friendly, fast, and professional, and they consistently make my food fresh and delicious. You can tell they really care about quality and customer service. This is definitely one of the best Chipotle locations I’ve been to, and I always leave satisfied. Highly recommend!“

“A great Chipotle. The food was served fresh and quickly. My friends and I are always excited to enjoy a meal at this location. The staff is very friendly. We are always pleasantly surprised, it seems that they are passionate about their job!“

“No fancy stuff. The food was fresh and good quality. Guests who are unfamiliar with their menu need assistance to get what they want. The personnel were helpful and the prices good for the DC area.

Parking: Just around the corner from the Ballston Metro Station.“

“As someone who considers Indian cuisine the gold standard, it’s saying a lot that Chipotle has become my go-to regular spot. Their veggie protein bowl is an absolute winner, fresh, filling, and packed with flavor. And the chips? Honestly, to die for. Consistently great every visit!“

“I constantly purchase my bowl from this chipotle and I will say this, there is no consistency with their rice preparation. Sometimes the rice is well cooked, sometimes overcooked and sometimes undercooked. However my biggest issue was with their burrito preparation cleanliness. For the first time ever i decided to go ahead and get a burrito instead of my usual bowl and i ended up being sick for a week. My tortilla was placed at the top of the silver foil that did not cover the entire burrito to the extent that when the server was sliding the foil to the next entree, the uncovered part of the tortilla was touching the surface that was dirty with spills of cream, beans etc. I paid as I did not wish to waste the food. However that will be my last purchase of burrito from chipotle.

Lastly, i did ask the server to add more rice and meat cause what was placed was not enough and i was okay to pay extra if they were to charge me more (which i did pay extra for meat) but then she gave an attitude and she started speaking and commenting on my request to the lady at the register by the name of Marcela. Funny thing with my B1 Spanish certificate level I understood their chit chat and because I was already fed up with the fact that the uncovered tortilla portion was in contact with the dirty surface, I just wanted to pay and leave. Plus I was tired and hungry. (Posting this late because one, I was sick and two, I needed to make sure I have the time to be able to write down everything without any rush and pressure)“