Chipotle Mexican Grill

$ • Mexican, Fast Food

3250 Crain Hwy, Waldorf
(301) 632-6959


Take-Out/Delivery Options


Reviews for Chipotle Mexican Grill

I visited this chipotle many time before, but on the 9th of august my experience was not satisfactory at all. I purchased a bowl online two days prior and did not get the chicken that I listed in my bowl. When I visited the restaurant I politely told the cashier, he was understanding he went to the manager and she had her back turned she did not even acknowledge me. Then I guess she told the cashier to ask if I have the receipt... I didn’t have it on me at the time but I full review
I go to this location because its the closest. But, the lack luster customer service experience has taken its toll. I recommend going to LaPlata or Brandwyine or any other location for that matter. This evening after placing an order and paying for it online, upon arriving to pick up the food both my daughter and myself were told they didn't have any orders under my name. The resolution presented was to go to the company's website and request a refund. I showed the young full review

Just go to the one in La Plata The whole line was rude AF The lady dumped a whole spoonful of sour cream on my bowl and then acted like she didn't know what I was talking about-like put them in the back or something and the cashier wasn't any better I asked how much a large chip was she was like 2 something-don't you work there just sitting up there w a whole attitude-the whole line was trash except for the man...they really act like they pay for the food that we buy

More Reviews(188)


Monday 10:45AM - 11PM
Tuesday 10:45AM - 11PM
Wednesday 10:45AM - 11PM
Thursday 10:45AM - 11PM
Friday 10:45AM - 11PM
Saturday 10:45AM - 11PM
Sunday 10:45AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.