Donuts near Orono

“The staff was extremely helpful and attentive. My sister in law put in an online order but we got very delayed picking it up. They happily refreshed the coffee for no charge and happily put up with our large family group requesting dozens of different things.“

“I have been to this Dunkin several times a month over the past couple years. While the quality can vary depending on the person making your drink (Starbucks also has the same issue), they offer one thing that stand out: how quick they are give you your order, I have never had to wait longer than 1 minute unless there is a car in front of me. I also do mobile order at my apartment a few blocks away and within 5 minutes my order is ready. Today, I did a mobile order and ran into traffic so it took me about 20 minutes, unlike Starbucks that doesn't care about your drink after they made it, one team member (thank you, I don't remember your name!) noticed my cold foam was melting since I wasn't able to pick up my drink in a timely fashion and put new cold foam on it when I was in the drive-thru. I really appreciate the service here even if the food/drink quality can vary some days. Also, it's nice to see how friendly the team members are some days!“

“I highly recommend Frank’s Bake Shop! I had a custom cake made and it was so beautiful and delicious. The sandwiches are great, especially the chicken caprese 👌🏻🤌🏻. All of their pastries including the donuts are so good! Their coffee is also very good. Definitely try them out at least once, you’ll be back again for sure!“

“Great staff Very helpful.“

“Almost a decade of working with these super heroes! Where has the time gone?“

“I especially like to customer service I get at all of the Dunkin locations. I do frequent the State Street in Brewer location EVERY day. A shout out to the tall young man with tie glasses that Isee most of the time. A friendly smile gpes along ways. Lew Ireland“

“Fastest drive thru anywhere in the Bangor area. They run this thing like the Navy. I could show up with 5 more minutes to get to work and two cars in front of me, the people that work here will make it happen every time. Make fast food fast again!“

“This location is the absolute gold standard for any Dunkin. I have gone Dunkin every single day for YEARS. I grew up in the Newport area where every single damn day they would get my order wrong and have to remake it. It became quite a love hate relationship. When I moved to Bangor 4 years ago I started going to this location. There has never been a better team of people. I have absolutely never had an issue with my order in 4 years of going here. I think maybe once a forgotten cold foam which they fixed immediately. And once I got the wrong flavor in my refresher, fixed immediately. These people treat their regulars like GOLD. The core team genuinely cares about the product that they are putting out. Whenever I go to another location, it's an utter disaster where they make it wrong and THEN want to argue with you. All these lower reviews sound like Karen crazies who have ridiculous complicated orders with shitty attitudes.

I LOVE THE BROADWAY TEAM!!“

“Fast Service... Great Smiles ☕😎“

“I don’t eat at D&D, as I only get an extra large hot coffee with French van and cream. I go to 4 or 5 D&D locations a day as I drink 4 to 5 ex Lg coffees a day. Yes I am addicted to coffee. If D&D ever needs a poster child I am it. I travel from Va to ME for my job and I stop at many locations on my travels.“

“Staff is very friendly. We only order drinks here. They're almost always made well. The only gripe is that drive through takes way too long due to people ordering food.

There should be a better way to go about serving drinks and food in the drive through without slowing the whole line down.

Depending on the day it can take 20-30 minutes in the drive through and once in, there is no way out.“

“Phenomenal management lately, if something is wrong with my order they handle it promptly and professionally.“

“If i could give ZERO stars this would be the chosen rating!!! It took 15 (NO LESS) to get 2 hot coffees a med refresher and an ice latte.!!!! The car behind us left the line because it was taking a obnoxiously long time… this with no line as well as one customer in the dining area. We counted 5 employees (could have been more) but FIVE. The window employee had less than acceptable customer service and heres the best part…… ice latte was warm n 2 out of 4 drinks were made incorrectly. DO BETTER ORRINGTON!!!😡🤬😤😖$23 down the toilet.“

“Was here this morning, stopped for a few coffees and breakfast to go. The place was slammed with drive through orders and counter orders. I was at the drive through but had to go inside as part of my order was wrong. The entire crew was working hard and getting orders out asap. My order was quickly fixed and I was on my way. I may never be back to this DD's as I was passing through with my family on my way back to New York, I just wanted to thank, and acknowledge how hard this morning crew was working. Thank you!“

“Snackin’ Bacon 🥓. That’s all I have to say“

“I really like dunkin' donuts. This place is awesome if you want to get a coffee you like or some donuts you like. Best to come first thing in the morning for the best selection of donuts. My friend plows the parking lot. Go here if you need caffeine Cheers!“

“The employees in this Dunkin are amazing always so nice and friendly and smiling! This morning I ordered in the app and accidentally ordered at the wrong Dunkin when I walked in and we realized this they didn’t even question they just made my drink for me even though my drink was waiting for me at a different Dunkin“