McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

McDonald's is a well-known fast-food restaurant that has received mixed reviews. While some customers enjoy the Shamrock Shake and the convenience of the fast-food experience, others have expressed disappointment with the quality of the food, particularly the McChicken, which has been described as "rubbery" and inconsistent. The McDonald’s location in Portland, Maine, delivers on the basics expected from the golden arches—quick service, affordable options, and consistent classics like Big Macs and fries. However, the experience can vary depending on which location is visited.

Customers have noted that the dining areas are usually clean, but they can occasionally feel understaffed, leading to longer waits for service. The drive-thru is generally efficient, although it can slow down during peak hours. Inside, customers can sit and eat breakfast, lunch, and dinner. Delicious shakes and hot fries are popular, though fries can sometimes arrive lukewarm or undersalted. Burgers and other menu items tend to be prepared properly, but special requests may get overlooked.

The service has been described as subpar in recent years, with some new staff lacking common courtesy or facing language barriers. Staff interactions are usually polite but not particularly engaging. The self-order kiosks offer convenience, though they can be finicky. Overall, the reviews suggest that McDonald's is a reliable fast-food option, but the quality and service can be hit-or-miss, and if someone is in a rush, the drive-thru is the best choice. There is also a Play Place with hours from 11 am to 7 pm, and plenty of parking is available.

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McDonald's Reviews

2.6
353 ratings
5
19%
4
8%
3
11%
2
17%
1
45%
Food
2.8
Atmosphere
2.6
Service
2.4

Share your opinion about McDonald's

The food reached the regular, normal McDonald's quality food but they didn't get my order right when I went to have them quickly fix it. Which didn't seem like that big of an issue. They made an issue of it. If somebody gets a chicken nugget meal, they should get the ranch. Dips, that go with the chicken. Nugget meal that should be more than one. If it's an adult meal
It was whatever the largest size chicken nugget meal. They have, and they gave me one ranch. Dip, and that's...read full review
Food was okay, service not so great, they just yell out number and dont even check to see if your taking the correct order or not.
My “chocolate” shake. Couldn’t be bothered to even stir it. This is peak laziness.

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Hours

Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday 6AM - 9PM
Friday 6AM - 9PM
Saturday 6AM - 9PM
Sunday 6AM - 9PM
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