Customers` Favorites
Customers` Favorites
“Been a few months since I've been to this location. Turns out they've redesigned their drive-thru so that if you're using mobile-thru you have to take a completely different entrance into the parking lot than what you used to. You can't even get into that line without leaving the parking lot, going out into the street and reentering through the other entrance. So when you get in the wrong line, it becomes a big catastrophe trying to get your food.“
Customers` Favorites
“My husband has Celiac Disease. He loves your Restaurant and the food is so good! And safe for him! Thank you!! 🩷“
Customers` Favorites
“On January 5, 2024 at 9:58 pm, I pulled up to the drive thru speaker. A recorded voice said the store had just closed. I was going to pull away when a very nice young lady with medium length brown straight hair and a black sweater/jacket on (I didn't get her name) walked up to my truck and offered to take my order. She then ran in to the restaurant and met me at the window and finished the transaction. I am very appreciative of her efforts. The other two people (one a young man that was dressed like a manager) that waited on me were also so polite and friendly. The young lady who waited on me deserves 10 stars! Also, from the drive-thru window you can see in the kitchen and I was very impressed with how clean the place looked, and how neat the staff looked. So incredibly different compared with the service provided at the other fast food places in the area. Chick-fil-A is my new favorite. Great food, clean environment, exceptional service. Thank you!!!“
Customers` Favorites
“Yum 😋 Best cheese curds ever!!“
Customers` Favorites
“We went to the location on Plainfield this evening for dinner. We were greeted immediately upon entering the restaurant. Everyone seemed very friendly and the restaurant was clean. Chris the manager took our order, and let me tell you that he’s a wonderful person. I had a few questions as it has been a while since we’ve been to Freddy’s. Chris was very friendly and answered my questions w/out me feeling like I was bothering. The food was hot, the onion rings were awesome. I can’t recommend this location enough. I ordered ice cream to take home to the grandkids, the manager included a few toppings for them. I appreciate you so much! Awesome manager.. awesome customer service.. great food. Stop on in if you’re in the area!“
Customers` Favorites
““I recently tried Wing Snob for the first time, and I was impressed! The wings were fresh, crispy, and full of flavor. I went with the Lemon Pepper and Mango Habanero sauces, and both were delicious—just the right balance of tangy and spicy.
The portion sizes were generous, and the fries were perfectly seasoned and crispy. I also appreciated that they had options for boneless wings and even vegan wings, which is great when dining with a group.
The staff was friendly, and my order was ready on time. The only downside was that it’s a bit pricier than your typical wing spot, but honestly, the quality made it worth it.
If you're a wing lover looking for bold flavors and fresh food, I’d definitely recommend giving Wing Snob a try!”“
Customers` Favorites
“Let me start by saying we love Chik-Fil-A. Mobile order drive thru lane here lacks typical Chil-Fil-A service during busy times. Not enough workers to man mobile pickup and regular drive thru orders. Recent visit it took about 20 minutes to get to window and get food despite a short mobile pickup line. Would recommend doing carry out to get food at this location during busy times.“
Customers` Favorites
“Great food and service 👌“
Customers` Favorites
“Came here for lunch on a Tuesday after my daughter's appointment. Was greeted by Pettra and she took our order. She helped me save a bit of $ by doing the 2 for $6 they have right now and also noticed my daughter didn't get a drink with her food so she did not hesitate to get us a cup for water (my daughter loves water so it was awesome!) awesome customer service there! Definitely made eating lunch here a great experience 🙂“
Customers` Favorites
“Food was standard quality for Five Guys. Special call-out to the server with a beard who was particularly attentive to when our kiddo picked up the bag from the counter and said thank you, the guy paid enough attention to make eye contact and say you're welcome. Something so seemingly small is somehow uncommon in fast food. I will return here before other places for this type of experience. Kudos to the staff for being kind and attentive.“
Customers` Favorites
“This was the first time my husband and I visited Jersey Mikes and it was stupendous! We purchased the foot-long and shared it, it was more than enough! We couldn’t finish that! Everything was great at this location service and food was awesome!“
Customers` Favorites
“So I visited like 3 weeks ago!I'm soo sorry for the late revie, but it was great that place looked and felt clean. The food was great my kid loveeedd the ketchup and fries
Kid-friendliness: They do have kids meals and highchairs!
Wheelchair accessibility: They have wheelchair accessible tables and parking spaces for special needs folks that have a wheel chair.“
Customers` Favorites
“I hate how much I love this chicken. The fish is ridiculously amazing as well. I crave it on the regular and just wish it were closer to me. My favorite is the tenders with the spicy seasoning. The man in charge is super helpful and has excellent customer service. My only "complaint" is I wish he had more space and seating to eat in.“
Customers` Favorites
“It's taco bell.That being said, this location is cleaner than most. I came in around 9:45pm to grab a quick bite. The workers were jamming. I got my food in minutes.I've historically had issues with this location, where Ive arrived in the later hours and this place was closed but hours on Google said it was open. That was frustrating for the several times it happened. Not sure if that was a staffing issue?Either way, it looks like it got remodeled and has more staff now. I'll come by again
Vegetarian options: My go to option is the Cheesy bean and rice burrito, no nacho cheese, add lettuce, tomato and extra rice and red sauce, then grill it. I get like 3 of those and it's 6 bucks.Ask to have the burritos Fresco style if you want it Vegan (It additionally takes off the creamy jalapeno sauce which has eggs)“
“I work right next door and I can get a quick bite to eat in my break. The delivery is great and my sandwich is always the way I order it. The staff is beyond friendly and I love getting the day old bread for my vegetarian son. He loves his lettuce sandwiches.“
Customers` Favorites
“We usually go to the LJS near our home but were out on the other end of town. We were met by a lady named Andrea, whom I believe was the manager. She flashed us a big smile with a hearty “welcome”. The place was so clean, and bright. Food prepared by Dave was crispy and delicious. Just a shout out to them both! We visited the LJS out on 28th street Grand Rapids, MI. Keep up the great job you two!!“
Customers` Favorites
“While waiting for my car oil change I was craving a delicious breakfast burrito. After ordering I was informed they were out of breakfast. My order was refunded. This turned in to a delightful experience as I had to change my order to a crunch wrap supreme which I haven’t had in years and it was bomb!“
Customers` Favorites
“Thank you so much for sheltering my boys and I last night during the storm. I was headed to Lowell and apparently a tornado sat down near our home. I was able to keep my boys safe and you guys kept us dry and gave my sons water to calm down while they ate their delicious sandwiches. Thank you!“
Customers` Favorites
“Bussin’ at 9:30 am👻
Never go to fast food cause people genuinely don’t care about their own service anymore. I’m so happy my quesadilla is not messy and my cheese is hot still and I pulled out 10 mins ago! Keep up the good work“
Customers` Favorites
“Standard Taco Bell.
- Dish: Hard Shell Taco. Yep, about what you’d expect. Nothing wrong. Just your cookie-cutter taco. My son thoroughly enjoyed it as he does most any taco.
- Dish: Burrito. Again, about what you’d expect. A bit heavier on the beans.
- Service: Geared more toward ordering online or using the kiosks. Took a bit of convincing to have someone take our order, but we were taken care of.
- Atmosphere: Very pleasant modern fast food restaurant feel with a flare of Mexican. A few of the tables were dirty, but there were enough for us to select a clean table. There were no other customers at the time of our visit, but there was a lot going on in the drive-thru.
- Conclusion: It’s your standard fast food restaurant. You get what you pay for.
Stopped by Saturday around 4:30pm.“
Customers` Favorites
“Very yummy food! I always get a frosty and some fries, it's a top tier combo. They have Halloween coupons I used I october to get free frosties, loved that! There is a bit of a long line though during meal hours, gets a little annoying. Usually a 10 minute wait though so it's not that bad I guess.“
Customers` Favorites
“Shout out to the team at McDonalds today. Missed a few things on our order earlier today after church. Went thru tonight and the manager on duty not only corrected the situation by providing the things we ordered but also gave us a free Sundae as a courtesy. Top notch customer service! Thank you. Great work by your staff.“
Customers` Favorites
“Teeheeheeheeheeheeheeeheee“
Customers` Favorites
“Jay was beyond amazing today 1/25. She not only didn’t judge that I was trying to figure out how I could afford my meal with the budget, but she went above and beyond with making my daughter feel special. Thank you and we will be back to this location just because of her!“
Customers` Favorites
“Arby’s Roast Beef sandwiches.. fresh roast beef sandwiches, POTATO CAKES are BACK! Always use the app to earn points AND grab the specials that are not available without. The brisket and seafood sandwiches are good but hard to beat the beef and cheddar. don’t forget your side of red ranch..“
Customers` Favorites
“Clean friendly and food made to my liking.
Vegetarian options: A nice variety of vegetarian subs or salad bowls.
Parking: Nice parking lot
Kid-friendliness: Seem to be kid friendly.
Wheelchair accessibility: Accessible“
Customers` Favorites
“I have ALWAYS had THE best experience at the new Culver's in Caledonia and the one in Cascade on 28th street!!! Their customer service in both locations is phenomenal!“
Customers` Favorites
“I’ve been on a long drive after getting horrible service from 3 other restaurants in the area this location has been not only the most accommodating but also the cleanest and respectful I’am more than satisfied the staff was great Dez, Bennett, and Merceides are all wonderful“
Customers` Favorites
“After searching for the best fried chicken in Grand Rapids, I found this place and decided to give it a try.
Upon entering the restaurant, I was warmly greeted and felt very welcome.
I ordered 8 pieces of dark meat, resisting the temptation to get some seafood as well.
My order was ready in 20 minutes, just as promised.
Back in my truck, I eagerly dug into my meal.
Knowing what good fried chicken tastes like, I was thrilled to find it was absolutely delicious—tasty, crispy, and juicy.
Will I return ? Absolutely, I can’t wait for my next visit !“
Customers` Favorites
“Awesome!!!! We stopped by to get lunch for all of us (7 of us) and we got a BIG VARIETY of subs, all different and the two guys working together were great!!! No problem at all!!! They got our order perfect!!!!! They were friendly as can be they knew exactly what they were doing talked like we all knew each other already!!! Excellent place!!! Highly recommend this place dine in or carry out!!!“
Customers` Favorites
“Fast and friendly customer service with hot fresh food and a convenient rewards program.
Vegetarian options: Most menu items are able to be modified for non meat eating persons.
Dietary restrictions: Many choices on the menu for those with dietary restrictions.
Parking: Parking spaces are clearly marked and available close to entrances.
Kid-friendliness: High chairs and kid's menu available.
Wheelchair accessibility: Sidewalks and entrances are engineered for access with durable medical equipment.“
Customers` Favorites
“I just wanted to take a moment and say the Grand Rapids MI off 28 potbelly is amazing. It was busy as heck and the crew was on there game still getting to everyone well bringing amazing customers service! I will be eating here regularly! 😁“
Customers` Favorites
“2 really nice people on the staff when i was here last time, very friendly and helpful asking if the food was good after i finished eating. i forgot to leave this review a few months ago, idk if the staff i dealt with still works here. i should have asked their names back then so i could put it in the review.“
Customers` Favorites
“I gave the owner of Burger King diamonds to start Burger King as a chain restaurant in China and the day when I was a kid. I am Mac of Apple Inc Paul allen I'd my partner and Elvis Presely is my partner. I have a patent to make diamonds MY Mom Pat and Dad Bob use to own Dairy Treat at 28th Street and Clyde Park. facebook.com/ michaelevansbriggs“
Customers` Favorites
“My husband and I have lived in this area for approximately three years. There was a period about two years ago, that we stopped coming to this location due to the food not being fresh, the employees were very rude, the restaurant was never clean!! I think it was about a year and a half ago we decided to give it another chance because we had heard it was under new management , we are so thankful that we did! This place has completely turned around! The food is always fresh, the new manager is an older lady, and you can tell that she is passionate about the store! This store is honestly the cleanest I have ever seen a subway, the food is always fresh and delicious, and the 1st shift staff are just wonderful now! Hats off to whoever decided to hire her! We now look forward to coming here! Every time we are here she goes above and beyond! THANK YOU!!“
Customers` Favorites
“Amazing service today, can not thank the worker enough today for her kindness, it meant a lot to this mom and five kids!!“
Customers` Favorites
“very nice, polite, professional ppl working the 2nd shift. all orders are bagged separately so we don't have our food all dumped on one another. I'll be back.“
Customers` Favorites
“Okay, seriously, my food was delivered to my work so fast that I wasn't even ready for it. Suddenly it was just HERE. It was also good - made just the way I ordered it, with all of my modifications.
Dietary restrictions: The website shows all of the items that are GF, which is incredibly helpful.“
Customers` Favorites
“Healthy good food! 5stars!!!!“
Customers` Favorites
“Not a bad place, but chicken was either sitting longer than told, or it was a little over cooked….. still has good flavor though. The potato wedges were good, flavored and perfectly crispy. The “boom boom” sauce was on point, whatever it is!!! Price wise, a little more pricey than it should be, comparable with other chicken spots close by. When purchasing fries or wedges, u shouldn’t have to pay for ketchup, or catsup (however u want to spell it)!“
Customers` Favorites
“I always enjoy their food. If I'm going to a fast food restaurant, it's almost always Steak and shake. The atmosphere kinda sucks, only because the tables are typically sticky and dirty. So are the floors. But what do you expect when you serve ice cream and there are always small children around?
Garlic burger for the win. Always.“
Customers` Favorites
“It's an ordinary pizza hut. Nothing particularly fancy or over the top. Just a decent pizza at a reasonable price. The kids love the stuffed crust and bread sticks. The store is nice and clean. the service is great. The booth tables are huge and can easily sit 8.“
Customers` Favorites
“I am a big fan of Subway, especially this location. The staff is always friendly. I returned after not visiting for almost a year and they remembered me. My food was quickly assembled to perfection! They took great care to make sure I was satisfied. The atmosphere is typical of any Subway. The prices are rising, but that's nothing to do with this location.-Bone to pick with the corporation, bring back the pesto and $5 foot long!“
Customers` Favorites
“One summer i got in a fight with a huge black lady here at 1am. She was harrassing the counter dude so i steppin in and got yelled at for about 20minutes. The fight ended because i didnt know what facetious meant so i just walked away. Pretty bomb sandwich too.“
Customers` Favorites
“I've ALWAYS loved their food at this location. This time I need to talk about the amazing customer service I experienced.We ordered food for delivery with a requested 6:30 pm delivery time. At 6:50 pm our food still hadn't arrived. I called to ask if there was a problem with our delivery. The extremely polite person on the phone went to check on it. I was apologized to and they took full responsibility that the order was made but never made it out for delivery. They remade it fresh again and said they'd get it out immediately for delivery. They then proceeded to refund my full purchase price including the delivery fee. The person who delivered our order apologized again and said they threw in 2 free cookies as well. I about cried because I felt so valued as a customer. Seems like nowhere does these kinds of things anymore when an honest mistake is made. Way to go Potbelly!! You have a customer for life. I will tell this story over and over to people so this location can continue to thrive. Thank you for standing out in taking care of your customers.“
Customers` Favorites
“Fantastic! Amazing! Delicious! Friendly!“
Customers` Favorites
“Staff was quick, pleasant, and generous. They were all so nice! Food was really good, as usual. 5/5 stars!!“
Customers` Favorites
“Shoutout to Jennifer- I came in kinda late on a super snowy night. She could’ve been irritated that I was coming in, but instead was very friendly, had a smile, and made it a positive interaction. When I got home, I found she even threw in a free cookie. Jennifer needs a raise.“
Customers` Favorites
“My son was at Cornerstone University for basketball camp the night June 25 and I ordered food for delivery. They had an unexpected meeting come up and I had to call to push back the time. Even though the driver already left the young lady that answered the phone was very nice about accommodating for us. The driver was very helpful when trying to find a good spot to meet for drop off as well.“
Customers` Favorites
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“I don't want to sound racist but i think the employees chosen to work here are higher quality kids that leave in the area . food meals here are clean and outstanding stuff! This is the first and only location that listen to my food orders at any other location when i ask mc burger no cheese i always get it with cheese and need to wait on the side until they make me new one and sometimes even the new ones comes with cheese !“