Customers` Favorites
Customers` Favorites
“Been a few months since I've been to this location. Turns out they've redesigned their drive-thru so that if you're using mobile-thru you have to take a completely different entrance into the parking lot than what you used to. You can't even get into that line without leaving the parking lot, going out into the street and reentering through the other entrance. So when you get in the wrong line, it becomes a big catastrophe trying to get your food.“
Customers` Favorites
“Yesterday was my first time eating here and the food was amazing! As someone who has had celiac disease for over a decade and had never eaten at a 100% gluten free restaurant, the experience was surreal. 🥹 To be able to look at a menu and order anything I wanted was an incredible feeling. The food was delicious and staff were very friendly! I am so thankful to have had this experience and I will be back soon! (Also, I highly recommend the mozzarella sticks❤️)“
Customers` Favorites
“Out running errands and stopped in for dinner. Had the Smokehouse BBQ with crispy filet, it was really good (unfortunately it's seasonal). Staff is always friendly and the facility is always tidy and clean. (Full disclosure, my wife works there 😁).“
Customers` Favorites
“Yum 😋 Best cheese curds ever!!“
Customers` Favorites
“Always amazing service and fantastic food! Talked about so much my coworkers have joined in ordering! Staff is always friendly and speedy with service! Looking for the absolute best sandwich? You got it here! They definitely live up the the name of wing snob but that’s my opinion come find out for yourself!“
Customers` Favorites
“We went to the location on Plainfield this evening for dinner. We were greeted immediately upon entering the restaurant. Everyone seemed very friendly and the restaurant was clean. Chris the manager took our order, and let me tell you that he’s a wonderful person. I had a few questions as it has been a while since we’ve been to Freddy’s. Chris was very friendly and answered my questions w/out me feeling like I was bothering. The food was hot, the onion rings were awesome. I can’t recommend this location enough. I ordered ice cream to take home to the grandkids, the manager included a few toppings for them. I appreciate you so much! Awesome manager.. awesome customer service.. great food. Stop on in if you’re in the area!“
“We had been to canes elsewhere, so we knew what they serve: Chicken tenders, lemonade, and Texas toast, with canes sauce (better than CFA sauce). In the midst of the chaos of grand opening, staff was courteous and fast. There was a line out into the road but we ordered ahead on the app and our order was perfectly fulfilled.“
Customers` Favorites
“Great food and service 👌“
Customers` Favorites
“i like chickfila but what’s the point in having a mobile lane if you still have to go into one lane i think that’s dumb but besides that it’s okay
update september 5 2025 still no dedicated mobile lane line this owner needs to open the mobile lane all the way instead of merging them together look at the 68th location for inspiration..“
Customers` Favorites
“I had the opportunity to try a new place for lunch. I’ve seen Jerseys Mike’s around town, but this is my first chance to stop by.
I had the Chipotle cheese steak and it was delicious. I’ll definitely think about them the next time I go out for lunch.“
Customers` Favorites
“Bussin’ at 9:30 am👻
Never go to fast food cause people genuinely don’t care about their own service anymore. I’m so happy my quesadilla is not messy and my cheese is hot still and I pulled out 10 mins ago! Keep up the good work“
Customers` Favorites
“I have ALWAYS had THE best experience at the new Culver's in Caledonia and the one in Cascade on 28th street!!! Their customer service in both locations is phenomenal!“
Customers` Favorites
“Came here for lunch on a Tuesday after my daughter's appointment. Was greeted by Pettra and she took our order. She helped me save a bit of $ by doing the 2 for $6 they have right now and also noticed my daughter didn't get a drink with her food so she did not hesitate to get us a cup for water (my daughter loves water so it was awesome!) awesome customer service there! Definitely made eating lunch here a great experience 🙂“
Customers` Favorites
“Shout out to the team at McDonalds today. Missed a few things on our order earlier today after church. Went thru tonight and the manager on duty not only corrected the situation by providing the things we ordered but also gave us a free Sundae as a courtesy. Top notch customer service! Thank you. Great work by your staff.“
“I work right next door and I can get a quick bite to eat in my break. The delivery is great and my sandwich is always the way I order it. The staff is beyond friendly and I love getting the day old bread for my vegetarian son. He loves his lettuce sandwiches.“
Customers` Favorites
“I must say this chain is by far the best fast food available!! But to top it off the manager here at this location Alyssa is hands down the absolute best manager of any restaurant/fast food establishments I have ever experienced! Bravo Alyssa, thank you for going above and beyond!“
Customers` Favorites
“A Hidden Gem on 28th Street — Comfort Food Royalty / Store 70140 ✨✨✨
LONG JOHN SLIVERS
9/9/2025
Crew Member / Lee W
If you ever find yourself craving comfort food that hits the soul just right, let me tell you something: the Long John Silver’s on 28th Street by Woodland Mall is THAT spot. I’m serious — this drive-thru is in a league of its own.
From the moment you pull up, the customer service is impeccable. Not “good,” not “nice,” but genuinely warm, fast, and on point every single time. These people care. You can feel it. They talk to you like a human being, not just another car in line, and honestly? That alone makes my whole day.
And the food? Baby… fresh, hot, crisp, and perfect. Every. Single. Time. You can tell they take pride in what they’re doing back there. No soggy fish. No lukewarm fries. No “did this sit under a heat lamp for an hour?” vibes. It’s old-school comfort food done RIGHT — the way you remember it when you were a kid, but even better.
In a world where fast-food service can be hit or miss, this location shows up like the gold star of the neighborhood. They’re consistent, they’re kind, and they deliver exactly what they promise: hot, delicious comfort food with customer service that honestly feels rare these days.
To the team at this Long John Silver’s: thank you. You make 28th Street feel a little brighter.“
Customers` Favorites
“Jay was beyond amazing today 1/25. She not only didn’t judge that I was trying to figure out how I could afford my meal with the budget, but she went above and beyond with making my daughter feel special. Thank you and we will be back to this location just because of her!“
Customers` Favorites
“Food was standard quality for Five Guys. Special call-out to the server with a beard who was particularly attentive to when our kiddo picked up the bag from the counter and said thank you, the guy paid enough attention to make eye contact and say you're welcome. Something so seemingly small is somehow uncommon in fast food. I will return here before other places for this type of experience. Kudos to the staff for being kind and attentive.“
Customers` Favorites
“Teeheeheeheeheeheeheeeheee“
Customers` Favorites
“Arby’s Roast Beef sandwiches.. fresh roast beef sandwiches, POTATO CAKES are BACK! Always use the app to earn points AND grab the specials that are not available without. The brisket and seafood sandwiches are good but hard to beat the beef and cheddar. don’t forget your side of red ranch..“
Customers` Favorites
“Thank you so much for sheltering my boys and I last night during the storm. I was headed to Lowell and apparently a tornado sat down near our home. I was able to keep my boys safe and you guys kept us dry and gave my sons water to calm down while they ate their delicious sandwiches. Thank you!“
Customers` Favorites
“The front counter person asked us to use the kosick which wasn't a big deal except there were no other people in the place. Food came in adequate time although not exactly fast. It is a rare occasion to go fast food but basically was what you would expect.“
Customers` Favorites
“I usually always have an issue with this location, went there last night. Every single thing in my order was wrong including a hair in one of our taco’s.
The reason I’m giving 4 stars is because I finally decided to call the store because I’m so tired of getting shitty food from this location.
The supervisor I spoke with was very kind and apologetic and offered me to come in the next day to either have it remade or get a full refund. I went in the next day and he remade my whole order with no hesitation. Great customer service.“
Customers` Favorites
“Hands down the best customer service I’ve seen at a McDonald’s! I called to place a very large pick-up order of 39 happy meals and Travis was great. He was very friendly, and made sure the order was complete- even with all of the special requests. The order was ready at the time of arrival, him and a few other staff members even carried it out to the car for us. We were very pleased with the service we had! 10/10!“
Customers` Favorites
“If I lived here, I would come here every week, but I'm from out of town. We came here and ordered blue gill, catfish, Mahi Mahi, and perch. Each fish was seasoned, breaded, and fried to perfection and without a doubt, I can say this was the best fish I've ever eaten from a shop.“
Customers` Favorites
“I just wanted to take a moment and say the Grand Rapids MI off 28 potbelly is amazing. It was busy as heck and the crew was on there game still getting to everyone well bringing amazing customers service! I will be eating here regularly! 😁“
Customers` Favorites
“Healthy good food! 5stars!!!!“
Customers` Favorites
“I hate how much I love this chicken. The fish is ridiculously amazing as well. I crave it on the regular and just wish it were closer to me. My favorite is the tenders with the spicy seasoning. The man in charge is super helpful and has excellent customer service. My only "complaint" is I wish he had more space and seating to eat in.“
Customers` Favorites
“I’ve been on a long drive after getting horrible service from 3 other restaurants in the area this location has been not only the most accommodating but also the cleanest and respectful I’am more than satisfied the staff was great Dez, Bennett, and Merceides are all wonderful“
Customers` Favorites
“I actually like the chicken to be overcooked, I feel like a lot of fried chicken place can be questionable, is it the best fried chicken I ever had? No, but if I just need cheap fried chicken to go I'd pick this place over a lot of the place in time.“
Customers` Favorites
“I have to be honest, our crew is a big one. I didn’t have high expectations that they were gonna be able to serve all 20 of us in a reasonable time. But we put a lot of the orders in online ahead and Reesha had many of it done when we arrived, and for those that still need to order, she managed the entire store all by herself. She did it with a smile and believe it or not all the orders were right. Great job.“
Customers` Favorites
“very nice, polite, professional ppl working the 2nd shift. all orders are bagged separately so we don't have our food all dumped on one another. I'll be back.“
Customers` Favorites
“Excellent food, great atmosphere as the dinning area's almost always practically a ghost town which is kinda eerie since this is Grand Rapids (thanks Covid), but I really enjoy eating here when I'm able to stop in. The staff here are really friendly too. Ocasionally your order might get messed up, but bring it back and they'll move heaven & earth to make it right. Definitely my go-to when I want quick yet great food. Also, try one their Frosty's!!“
Customers` Favorites
“Yes it’s Taco Bell. But honestly we have been going to this specific location for a few years now and the staff are always friendly and the food has rarely let us down. I thought it deserved a shoutout since it’s close to the highway and may be an alternative to other nearby locations“
Customers` Favorites
“Clean friendly and food made to my liking.
Vegetarian options: A nice variety of vegetarian subs or salad bowls.
Parking: Nice parking lot
Kid-friendliness: Seem to be kid friendly.
Wheelchair accessibility: Accessible“
Customers` Favorites
“I gave the owner of Burger King diamonds to start Burger King as a chain restaurant in China and the day when I was a kid. I am Mac of Apple Inc Paul allen I'd my partner and Elvis Presely is my partner. I have a patent to make diamonds MY Mom Pat and Dad Bob use to own Dairy Treat at 28th Street and Clyde Park. facebook.com/ michaelevansbriggs“
Customers` Favorites
“My husband took us out for lunch family 7 ❤️“
Customers` Favorites
“Bones did an Amazing job making my order did two customers at checkout and then made my order he gave excellent customer service“
Customers` Favorites
“I had forgotten my wallet and it had lots of cash in it. I looked around all day for it and then I realized I might’ve left it at Jimmy John’s. The very nice people there had started in the back for me to come get it. They also gave me a free sub card, which was really really nice. Their sandwiches are great. Everyone there is super nice. I highly recommend if you’re looking for a nice tasty lunch!“
Customers` Favorites
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“I don't want to sound racist but i think the employees chosen to work here are higher quality kids that leave in the area . food meals here are clean and outstanding stuff! This is the first and only location that listen to my food orders at any other location when i ask mc burger no cheese i always get it with cheese and need to wait on the side until they make me new one and sometimes even the new ones comes with cheese !“