Customers` Favorites
Customers` Favorites
“We had a wrong item with our order and for how busy this place was, the fries were all cold. Very disappointing for how much money you spend on a few sandwiches and fries.
My main concern was the cleanliness of this location. Cleanliness greatly affects our eating experience at restaurants with our young children. The stacks of highchairs looked like they have never been wiped off. The doors all had handprint grease smudges ALL over them
(more than just a days worth). The floors looked like they had not been swept at all that day. These are just a few examples.“
Customers` Favorites
“I have been wanting to try Papa Chops since it opened and today I was finally able to. It was a great feeling to walk in and know that I could eat anything on the menu. I chose a wrap and fries. Both were amazing! One of the best wraps I have ever have. I will definitely be back! Thank you!“
Customers` Favorites
“Always amazing service and fantastic food! Talked about so much my coworkers have joined in ordering! Staff is always friendly and speedy with service! Looking for the absolute best sandwich? You got it here! They definitely live up the the name of wing snob but that’s my opinion come find out for yourself!“
Customers` Favorites
“I had the pleasure of being served by Milah in the drive thru. She was very nice, she had good vibes and was smiling during the entire interaction. I even noticed how great she was with the kids in the car ahead of me. So nice to see this, especially since I recently had a poor customer service experience at another local Chick-fil-A.
Food was good too!“
Customers` Favorites
“Yum 😋 Best cheese curds ever!!“
Customers` Favorites
“We went to the location on Plainfield this evening for dinner. We were greeted immediately upon entering the restaurant. Everyone seemed very friendly and the restaurant was clean. Chris the manager took our order, and let me tell you that he’s a wonderful person. I had a few questions as it has been a while since we’ve been to Freddy’s. Chris was very friendly and answered my questions w/out me feeling like I was bothering. The food was hot, the onion rings were awesome. I can’t recommend this location enough. I ordered ice cream to take home to the grandkids, the manager included a few toppings for them. I appreciate you so much! Awesome manager.. awesome customer service.. great food. Stop on in if you’re in the area!“
“Over all another great visit at Raising Cane's. The food was great, our meal was ready before i even sat down. They keep the place mighty clean, with someone always cleaning tables after guest finish their meal. That would be my quibble, we were sitting at a low table next to a hightop, when the employee started spraying the Hightop, overstay landed on our table, and the mopping up threw a few food particles on our table. Better attention to detail required, and a little training to be mindful of cleaning that would not disturb nearby guests is needed.“
Customers` Favorites
“Great food and service 👌“
Customers` Favorites
“This was my first encounter with Chick-fil-A in my adult life. I have since visited countless of times. It’s always been there for me: after good days and bad ones, in the middle of finals week, the end of a busy one, and after a crappy date. It’s reliable and consistent (which is more than many people are these days). I even missed the first 15 minutes of Dune to make a stop here before my movie. I think about this particular location every now and then.“
Customers` Favorites
“Very busy on a friday night. Elexus took my order. She was friendly and greeted every customer with a smile. Since I had a little wait for my order to be ready, I sat down and watched the staff all work together to get the orders out. Every so often one of them would tell the rest that they are doing a great job. I have to agree. Great job!“
Customers` Favorites
“I’ll give them 5 stars because they have the best tuna fish and I don’t like to hurt anyone’s business but I ordered a double meat Big Kahuna Chicken Cheesesteak and wanted provolone instead of American white cheese. I could barely tell there was any cheese on it and was the worst cheesesteak I’ve ever had there, very dry. Maybe I ordered it wrong and if so I apologize.“
Customers` Favorites
“I honestly can’t recall any bad experiences with this location! They’ve never forgotten a sauce or messed up my order, and everything has always been incredibly fresh! The workers are friendly and attentive, even during rushes. My favorite Taco Bell tbh“
Customers` Favorites
“I have ALWAYS had THE best experience at the new Culver's in Caledonia and the one in Cascade on 28th street!!! Their customer service in both locations is phenomenal!“
Customers` Favorites
“2026: we came to this location and had a very good experience. Our order was correct and came out in a decent amount of time. The eating area could have been cleaner, but they were surprisingly busy for mid-afternoon. So they were doing what they could. We would definitely come back here again.
2022: I do love taco bell but they need to read the order better at this location and make sure to get it right. The food was good but not entirely what I ordered.
Update: we tried going here again and it wasn't any better. They forgot to give us half of our food after we waited a long time inthe drive thru. I understand people can make mistakes but I have issues everytime at this location. The rice was crunchy too. Other than that, it was good and we do love Taco Bell in general. This location has room for improvement.“
Customers` Favorites
“The last time I had been to Arby's they had their 5 for 5 deal. So it's been awhile. However I went there recently with a friend who loves their jamocha shakes which are delicious and out of curiosity I got a roast beef sandwich and brought back a lot of memories of me in the 90s chowing down on five roast beef sandwiches for five bucks!
The staff is always polite and friendly. They're quick to get your food and it's always presentable. I've only been on the inside once but it seemed kind of cold and sterile not really a warm welcoming environment.“
“I work right next door and I can get a quick bite to eat in my break. The delivery is great and my sandwich is always the way I order it. The staff is beyond friendly and I love getting the day old bread for my vegetarian son. He loves his lettuce sandwiches.“
Customers` Favorites
“The girls working tonight (10/30) were amazing! They were beyond nice and funny and made me one of the best sandwiches I have gotten from here in a loooooonggg time. Those girls deserve a raise FR!!!!!
Also, please change the sound your machine makes when online ordering, the sound assaulted my ears aggressively and made me jump. Thanks!“
Customers` Favorites
“I must say this chain is by far the best fast food available!! But to top it off the manager here at this location Alyssa is hands down the absolute best manager of any restaurant/fast food establishments I have ever experienced! Bravo Alyssa, thank you for going above and beyond!“
Customers` Favorites
“My husband took us out for lunch family 7 ❤️“
Customers` Favorites
“We ordered online and picked up in the lobby. One of ouur sandwiches wasn't ready yet and the man behind the counter was cutting the meat for it. Not a big deal at all. He was super polite and apologetic about the wait and gave us a free drink for our worries. Great customer service!!!“
Customers` Favorites
“Came here for lunch on a Tuesday after my daughter's appointment. Was greeted by Pettra and she took our order. She helped me save a bit of $ by doing the 2 for $6 they have right now and also noticed my daughter didn't get a drink with her food so she did not hesitate to get us a cup for water (my daughter loves water so it was awesome!) awesome customer service there! Definitely made eating lunch here a great experience 🙂“
Customers` Favorites
“Teeheeheeheeheeheeheeeheee“
Customers` Favorites
“Jay was beyond amazing today 1/25. She not only didn’t judge that I was trying to figure out how I could afford my meal with the budget, but she went above and beyond with making my daughter feel special. Thank you and we will be back to this location just because of her!“
Customers` Favorites
“Thank you so much for sheltering my boys and I last night during the storm. I was headed to Lowell and apparently a tornado sat down near our home. I was able to keep my boys safe and you guys kept us dry and gave my sons water to calm down while they ate their delicious sandwiches. Thank you!“
Customers` Favorites
“The food is similar to Popeye. Chicken, fish, shrimp, and sides. Most locations that I'm aware of are located in Marathon gas stations. This particular one is on 44th street in Kentwood, Michigan. The food is pretty tasty for the most part but I think that the owners of both the gas station and the restaurant needs to focus heavily on cleaning both areas of the businesses.“
Customers` Favorites
“A Hidden Gem on 28th Street — Comfort Food Royalty / Store 70140 ✨✨✨
LONG JOHN SLIVERS
9/9/2025
Crew Member / Lee W
If you ever find yourself craving comfort food that hits the soul just right, let me tell you something: the Long John Silver’s on 28th Street by Woodland Mall is THAT spot. I’m serious — this drive-thru is in a league of its own.
From the moment you pull up, the customer service is impeccable. Not “good,” not “nice,” but genuinely warm, fast, and on point every single time. These people care. You can feel it. They talk to you like a human being, not just another car in line, and honestly? That alone makes my whole day.
And the food? Baby… fresh, hot, crisp, and perfect. Every. Single. Time. You can tell they take pride in what they’re doing back there. No soggy fish. No lukewarm fries. No “did this sit under a heat lamp for an hour?” vibes. It’s old-school comfort food done RIGHT — the way you remember it when you were a kid, but even better.
In a world where fast-food service can be hit or miss, this location shows up like the gold star of the neighborhood. They’re consistent, they’re kind, and they deliver exactly what they promise: hot, delicious comfort food with customer service that honestly feels rare these days.
To the team at this Long John Silver’s: thank you. You make 28th Street feel a little brighter.“
Customers` Favorites
“They are there to help you.That's better then, argues what they can get. And what they ask for the worker, don't wanna get into them, it can't take it from the worker. So the worker got a degree for greet and ingredients, but everyone I went to seemed like these people know what they was doing. They was working for a living, so a there's an a plus plus plus plus the arby's. On a alpine, it's a triple plus the arby's of a twenty eighth street is a triple plus just before you get to the mall, people need to watch and learn how to treat people like the company and like their business.Your business is they business.And they business is your business.. Treat them like you wanna be treated?There's no arguments there.Treat them like you wanna be treated?There's no drag link there.Be thankful.Be helpful and watch your pay increase.Because your volume would customers on start coming around.“
Customers` Favorites
“One of the best places to get gizzards at! Wish they had a location closer to me, but I still go there when I'm in town. Chicken is always well portioned and so juicy & flavorful. I definitely recommend them to any and everyone! Must try! The livers were okay, didn't have the flavor I wanted, not sure why, but I still ate most of them for the iron. Fries always crispy & delicious! (Not pictured: chicken fingers & fries, onion rings & hush puppies) Didn't try the chicken fingers but my kids said they were delicious and juicy, didn't try onion rings but they were large and crunchy, said to be very good! The hush puppies were crispy on the outside, hot, flavorful and soft on the inside, not too dry either, very tasty!“
Customers` Favorites
“Staff was quick, pleasant, and generous. They were all so nice! Food was really good, as usual. 5/5 stars!!“
Customers` Favorites
“I have to be honest, our crew is a big one. I didn’t have high expectations that they were gonna be able to serve all 20 of us in a reasonable time. But we put a lot of the orders in online ahead and Reesha had many of it done when we arrived, and for those that still need to order, she managed the entire store all by herself. She did it with a smile and believe it or not all the orders were right. Great job.“
Customers` Favorites
“I just wanted to take a moment and say the Grand Rapids MI off 28 potbelly is amazing. It was busy as heck and the crew was on there game still getting to everyone well bringing amazing customers service! I will be eating here regularly! 😁“
Customers` Favorites
“Great food, friendly service and loving the atmposhere.“
Customers` Favorites
“Great Food ! I love coming here every week to get me a vegetarian veggie sub sandwich because they are my favorite! Plus the guy who fixes these sandwiches does a phenomenal job every time too! So definitely a 10 out of 10 for me! My Favorite Jimmy John's Location“
Customers` Favorites
“I’ve been on a long drive after getting horrible service from 3 other restaurants in the area this location has been not only the most accommodating but also the cleanest and respectful I’am more than satisfied the staff was great Dez, Bennett, and Merceides are all wonderful“
Customers` Favorites
“Been coming here for 6 years and I've only had messed up/missing Items for my order twice. We only come to this location now but... Chalupa's were so hard that it broke into several pieces with the first bite, the rest ended up in my lap, the guy was very nice and gave us coupons for free tacos. Crew seemed stressed - a group of about 30 people were leaving when we got there“
Customers` Favorites
“Always clean and stocked. They follow the 2 minute rule, most orders are out within 3 to 5 min. Almost every order received is correct with customized items. They show that when a team comes together, things get done right.
Thank you for making our mornings better.“
Customers` Favorites
“I did not expect to leave a 5-Star review at this Arby’s location at all today, but i feel too strongly about my experience not to. I’ve had poor experiences here in years past, however today, my family and I decided to give it another try. When I walked in, a friend in the area called me and said he has spun out in the snow and needed help. I didn’t have a shovel or anything in my car, so I asked if they had one I could borrow from the restaurant, and they were completely understanding and let me use the shovel. I was able to go rescue him and he was extremely grateful. I went back to Arby’s to return the shovel and they were all extremely friendly. We then ordered our food and got wonderful and lightning fast service. The food was incredible, on top of everything else. This location has 100% redeemed itself and has a very special place in my heart after being responsible for saving someone during a blizzard. I would leave so many more stars if possible.“
Customers` Favorites
“Shout out to the team at McDonalds today. Missed a few things on our order earlier today after church. Went thru tonight and the manager on duty not only corrected the situation by providing the things we ordered but also gave us a free Sundae as a courtesy. Top notch customer service! Thank you. Great work by your staff.“
Customers` Favorites
“very nice, polite, professional ppl working the 2nd shift. all orders are bagged separately so we don't have our food all dumped on one another. I'll be back.“
Customers` Favorites
“I like JJ but not enough to eat it frequently. But after working nearby I get it almost everyday. What got me is how they prepare it. You get every single component in every bite. What kind of ruined it for me is most locations just stuff it with meat and you have to work your way through to the mayo, jimmy peppers etc.. but here everything is balanced. I know this is just a chain fast food shop, but wow does it make a difference and I look forward to my lunches now. Just to further support this review, last Saturday I ate the Cubano at the location near 44th and Eastern. Couldn’t eat it after couple bites, just too much meat and had to take so many bites to reach the other toppings I requested. Ordered the Cubano here today.. finished it..“
Customers` Favorites
“⭐⭐⭐⭐⭐ New Orleans Crispy Chicken
If you’re looking for crispy fried chicken with great flavor, this place delivers!
The chicken was seasoned all the way through—not just on the outside—and the coating was perfectly crispy and crunchy without being greasy. Every bite was flavorful and cooked just right. The potato wedges were cooked well, but they could definitely use a little more seasoning to make them stand out.
One of the reasons I keep coming back is because my 94-year-old father absolutely loves the whole whiting. It’s become one of his favorite meals, so I always order the whole whiting for him. He really enjoys it, and it’s nice to have a place where I know he’ll be happy with his food.
The restaurant itself shows some wear and tear, and the lobby could use a deep cleaning and a little refreshing. However, what stood out to me even more than the food was the owner. He greeted everyone with a smile, worked incredibly hard, and treated every customer with genuine kindness and appreciation. You can tell he takes pride in serving his community and is doing the very best he can.
Sometimes it’s not just about the food—it’s about the people behind it. I’ll gladly come back for the crispy chicken, the whole whiting for my father, and to support a local business owner who clearly cares about his customers.
⭐⭐⭐⭐⭐“
Customers` Favorites
“Bones did an Amazing job making my order did two customers at checkout and then made my order he gave excellent customer service“
Customers` Favorites
“May 13, 2018 Jimmy John's on the Beltline in Kentwood is fantastic. The delivery service is fast and all their sandwiches are absolutely the best in Michigan.“
Customers` Favorites
“I went in for a sub and was immediately greeted by Samantha. Throughout the time of her making my sandwich, she was very talkative asked me about my day and got me out in a timely manner. Great customer service would definitely recommend this location over others!“
Customers` Favorites
“Restaurant was very clean, not busy at all, and staff was very friendly and nice. I would’ve gave service a 5 ⭐️ as well but I decided a 4 because I got the meal of the day special and I didn’t want the drink, so I asked if I could just get a extra cookie or two in place of the medium drink and, with a nice soft voice, the cashier said “no, we can’t. I don’t know, no manager there to ask and the other female staff are not management but she thinks they can’t it will effect inventory!?” 😧How, I’m thinking because you’ll have a free medium cup, I’m pretty sure there is no strict count on cookies that staff is baking themselves. But it is what it is, so I just took the cup. And other Subways have no problem with giving me two extra cookies in place of the drink, I’m thinking the 1 or 2 cookies can’t be more than a medium drink but oh well🤔😌“
Customers` Favorites
“always has been fast friendly service“
Customers` Favorites
“The best experience ever at a Taco Bell!
There was about a minute wait, but the food l ordered was fresh and hot.
The Mexican Pizza that l ordered was pristine, tasty, and aesthetically pleasing.
The Melty Pepperjack Steak Burritos couldn't have been any better. Served up hot with even distribution of fillings.
The fries were great! Hot and fresh. The nacho cheese sauce was piping hot as well.
Right on down to the Mountain Dew Baja Blast that was cold and refreshing and the cup wasn't full of a ton of ice. filled with a bunch of ice.
Great experience all the way around.
Friendly staff.
Clean facility.
Large parking lot.
It's next to a Freddy's which is great just in case you was to get a delicious custard for dessert.“
Customers` Favorites
“I've loved it every time I've been here. Its clean and quiet. No TVs being shoved down your throat like a lot seem to do. Every time I get either their Spicy Chicken or Dave's Double (combo, of course). Sure its not an upscale restaurant, but I would rather have good food done right than a chef trying to show off that he can make something fancy (but tastes mediocre).
This location has vastly improved over what it was like 15 years ago.“
Customers` Favorites
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“The team here is incredible—friendly, hardworking, and doing their absolute best in a busy environment. However, management is failing them. I received a hard, stale biscuit twice in a row. It is 2026, and we all know how difficult it is to find and keep a great service team; management should be supporting these workers by ensuring quality control. Instead, the staff is left to deal with the fallout of systematic failures. To the workers: thank you for your hustle. To management: do better.“