Customers` Favorites
Customers` Favorites
“Been a few months since I've been to this location. Turns out they've redesigned their drive-thru so that if you're using mobile-thru you have to take a completely different entrance into the parking lot than what you used to. You can't even get into that line without leaving the parking lot, going out into the street and reentering through the other entrance. So when you get in the wrong line, it becomes a big catastrophe trying to get your food.“
Customers` Favorites
“I have been wanting to try Papa Chops since it opened and today I was finally able to. It was a great feeling to walk in and know that I could eat anything on the menu. I chose a wrap and fries. Both were amazing! One of the best wraps I have ever have. I will definitely be back! Thank you!“
Customers` Favorites
“Yum 😋 Best cheese curds ever!!“
Customers` Favorites
“Out running errands and stopped in for dinner. Had the Smokehouse BBQ with crispy filet, it was really good (unfortunately it's seasonal). Staff is always friendly and the facility is always tidy and clean. (Full disclosure, my wife works there 😁).“
Customers` Favorites
“We went to the location on Plainfield this evening for dinner. We were greeted immediately upon entering the restaurant. Everyone seemed very friendly and the restaurant was clean. Chris the manager took our order, and let me tell you that he’s a wonderful person. I had a few questions as it has been a while since we’ve been to Freddy’s. Chris was very friendly and answered my questions w/out me feeling like I was bothering. The food was hot, the onion rings were awesome. I can’t recommend this location enough. I ordered ice cream to take home to the grandkids, the manager included a few toppings for them. I appreciate you so much! Awesome manager.. awesome customer service.. great food. Stop on in if you’re in the area!“
Customers` Favorites
“Always amazing service and fantastic food! Talked about so much my coworkers have joined in ordering! Staff is always friendly and speedy with service! Looking for the absolute best sandwich? You got it here! They definitely live up the the name of wing snob but that’s my opinion come find out for yourself!“
“It's just chicken strips with a special sauce. They charge you for extra sauce or a different sauce. You can buy a large cup of their special sauce. The fries are mid and remind of the stuff you bake at home. The staff was great. We went at the busy time so the drive through was crazy and the parking terrible. The inside looks the same as all the other ones. I really only went there because the kids wanted to go.“
Customers` Favorites
“Great food and service 👌“
Customers` Favorites
“Me and my buddy were munching on a Thursday afternoon, originally planning on hitting Canes… but the line was looking like a Travis Scott concert, so we dipped. Chick-fil-A welcomed us like long-lost family. I swear the second we walked in, I felt peace, purpose, and God’s favor in that lobby.
We ordered our food, and then LISA pulled up like an absolute legend. Friendly? Bro… friendLY doesn’t even describe it. She was the definition of hospitality. She brought our food out with the biggest smile, made sure we had everything we needed, and treated us like VIPs. I genuinely felt loved. Chick-fil-A corporate needs to frame her picture somewhere.
And the food? Magnificent. Like angels were back there cooking. That first bite had me questioning every life decision I’ve ever made that didn’t involve Chick-fil-A.
10/10 service. 100/10 energy. Infinite/10 kindness.
Lisa, you’re the GOAT.“
Customers` Favorites
“Came here for lunch on a Tuesday after my daughter's appointment. Was greeted by Pettra and she took our order. She helped me save a bit of $ by doing the 2 for $6 they have right now and also noticed my daughter didn't get a drink with her food so she did not hesitate to get us a cup for water (my daughter loves water so it was awesome!) awesome customer service there! Definitely made eating lunch here a great experience 🙂“
Customers` Favorites
“I had the opportunity to try a new place for lunch. I’ve seen Jerseys Mike’s around town, but this is my first chance to stop by.
I had the Chipotle cheese steak and it was delicious. I’ll definitely think about them the next time I go out for lunch.“
Customers` Favorites
“The staff there are Super nice! They were all happy & excited to serve this cute Lil girl waiting for her families order & gave her a sweet Lil special treat. Thought that was the sweetest thing. She was adorable. Staff all worked their tails off! Made food to order super quick with thoughtful intentional accuracy & care. Food was fresh & high quality. Would definitely go back for the amazing service alone!“
Customers` Favorites
“I have ALWAYS had THE best experience at the new Culver's in Caledonia and the one in Cascade on 28th street!!! Their customer service in both locations is phenomenal!“
“I work right next door and I can get a quick bite to eat in my break. The delivery is great and my sandwich is always the way I order it. The staff is beyond friendly and I love getting the day old bread for my vegetarian son. He loves his lettuce sandwiches.“
Customers` Favorites
“Shout out to the team at McDonalds today. Missed a few things on our order earlier today after church. Went thru tonight and the manager on duty not only corrected the situation by providing the things we ordered but also gave us a free Sundae as a courtesy. Top notch customer service! Thank you. Great work by your staff.“
Customers` Favorites
“Teeheeheeheeheeheeheeeheee“
Customers` Favorites
“I must say this chain is by far the best fast food available!! But to top it off the manager here at this location Alyssa is hands down the absolute best manager of any restaurant/fast food establishments I have ever experienced! Bravo Alyssa, thank you for going above and beyond!“
Customers` Favorites
“A Hidden Gem on 28th Street — Comfort Food Royalty / Store 70140 ✨✨✨
LONG JOHN SLIVERS
9/9/2025
Crew Member / Lee W
If you ever find yourself craving comfort food that hits the soul just right, let me tell you something: the Long John Silver’s on 28th Street by Woodland Mall is THAT spot. I’m serious — this drive-thru is in a league of its own.
From the moment you pull up, the customer service is impeccable. Not “good,” not “nice,” but genuinely warm, fast, and on point every single time. These people care. You can feel it. They talk to you like a human being, not just another car in line, and honestly? That alone makes my whole day.
And the food? Baby… fresh, hot, crisp, and perfect. Every. Single. Time. You can tell they take pride in what they’re doing back there. No soggy fish. No lukewarm fries. No “did this sit under a heat lamp for an hour?” vibes. It’s old-school comfort food done RIGHT — the way you remember it when you were a kid, but even better.
In a world where fast-food service can be hit or miss, this location shows up like the gold star of the neighborhood. They’re consistent, they’re kind, and they deliver exactly what they promise: hot, delicious comfort food with customer service that honestly feels rare these days.
To the team at this Long John Silver’s: thank you. You make 28th Street feel a little brighter.“
Customers` Favorites
“I usually always have an issue with this location, went there last night. Every single thing in my order was wrong including a hair in one of our taco’s.
The reason I’m giving 4 stars is because I finally decided to call the store because I’m so tired of getting shitty food from this location.
The supervisor I spoke with was very kind and apologetic and offered me to come in the next day to either have it remade or get a full refund. I went in the next day and he remade my whole order with no hesitation. Great customer service.“
Customers` Favorites
“Jay was beyond amazing today 1/25. She not only didn’t judge that I was trying to figure out how I could afford my meal with the budget, but she went above and beyond with making my daughter feel special. Thank you and we will be back to this location just because of her!“
Customers` Favorites
“Bussin’ at 9:30 am👻
Never go to fast food cause people genuinely don’t care about their own service anymore. I’m so happy my quesadilla is not messy and my cheese is hot still and I pulled out 10 mins ago! Keep up the good work“
Customers` Favorites
“Went there today and picked up my mobile order. I couldn’t stop laughing at the fact they did this.
It’s almost Valentine’s Day and they’re trying to get some drama started 🤣
The food was hot and taste amazing. Thank you“
Customers` Favorites
“Healthy good food! 5stars!!!!“
Customers` Favorites
“Thank you so much for sheltering my boys and I last night during the storm. I was headed to Lowell and apparently a tornado sat down near our home. I was able to keep my boys safe and you guys kept us dry and gave my sons water to calm down while they ate their delicious sandwiches. Thank you!“
Customers` Favorites
“I hate how much I love this chicken. The fish is ridiculously amazing as well. I crave it on the regular and just wish it were closer to me. My favorite is the tenders with the spicy seasoning. The man in charge is super helpful and has excellent customer service. My only "complaint" is I wish he had more space and seating to eat in.“
Customers` Favorites
“One of the best places to get gizzards at! Wish they had a location closer to me, but I still go there when I'm in town. Chicken is always well portioned and so juicy & flavorful. I definitely recommend them to any and everyone! Must try! The livers were okay, didn't have the flavor I wanted, not sure why, but I still ate most of them for the iron. Fries always crispy & delicious! (Not pictured: chicken fingers & fries, onion rings & hush puppies) Didn't try the chicken fingers but my kids said they were delicious and juicy, didn't try onion rings but they were large and crunchy, said to be very good! The hush puppies were crispy on the outside, hot, flavorful and soft on the inside, not too dry either, very tasty!“
Customers` Favorites
“The front counter person asked us to use the kosick which wasn't a big deal except there were no other people in the place. Food came in adequate time although not exactly fast. It is a rare occasion to go fast food but basically was what you would expect.“
Customers` Favorites
“The kiosk malfunctioned but the manager came right over and happily made it right, even giving me a free Diet Coke, which we all know makes everything better! Also the staff was very friendly and the teenager cleaning the booths was very detailed and friendly as well. Hard working crew all around!“
Customers` Favorites
“I just wanted to take a moment and say the Grand Rapids MI off 28 potbelly is amazing. It was busy as heck and the crew was on there game still getting to everyone well bringing amazing customers service! I will be eating here regularly! 😁“
Customers` Favorites
“My husband took us out for lunch family 7 ❤️“
Customers` Favorites
“I’ve been on a long drive after getting horrible service from 3 other restaurants in the area this location has been not only the most accommodating but also the cleanest and respectful I’am more than satisfied the staff was great Dez, Bennett, and Merceides are all wonderful“
Customers` Favorites
“Bones did an Amazing job making my order did two customers at checkout and then made my order he gave excellent customer service“
Customers` Favorites
“I actually like the chicken to be overcooked, I feel like a lot of fried chicken place can be questionable, is it the best fried chicken I ever had? No, but if I just need cheap fried chicken to go I'd pick this place over a lot of the place in time.“
Customers` Favorites
“I gave the owner of Burger King diamonds to start Burger King as a chain restaurant in China and the day when I was a kid. I am Mac of Apple Inc Paul allen I'd my partner and Elvis Presely is my partner. I have a patent to make diamonds MY Mom Pat and Dad Bob use to own Dairy Treat at 28th Street and Clyde Park. facebook.com/ michaelevansbriggs“
Customers` Favorites
“⭐️⭐️⭐️⭐️⭐️
Rita deserves all the recognition!
I had the pleasure of being helped by Rita at the front register, and her customer service was absolutely amazing. She went above and beyond in a way that truly made my day. You don’t meet people like her often — she’s genuine, patient, kind, and clearly cares about others. The world needs more people like Rita, and this business is lucky to have her. She reminded me that humanity and kindness still exist. 💜 You truly never know what somebody’s going through the answers be kind and she surpassed that!“
Customers` Favorites
“very nice, polite, professional ppl working the 2nd shift. all orders are bagged separately so we don't have our food all dumped on one another. I'll be back.“
Customers` Favorites
“Excellent food, great atmosphere as the dinning area's almost always practically a ghost town which is kinda eerie since this is Grand Rapids (thanks Covid), but I really enjoy eating here when I'm able to stop in. The staff here are really friendly too. Ocasionally your order might get messed up, but bring it back and they'll move heaven & earth to make it right. Definitely my go-to when I want quick yet great food. Also, try one their Frosty's!!“
Customers` Favorites
“I had forgotten my wallet and it had lots of cash in it. I looked around all day for it and then I realized I might’ve left it at Jimmy John’s. The very nice people there had started in the back for me to come get it. They also gave me a free sub card, which was really really nice. Their sandwiches are great. Everyone there is super nice. I highly recommend if you’re looking for a nice tasty lunch!“
Customers` Favorites
“I appreciate this location because the food is solid and the people who work there are really nice. Tonight though, I stopped by and somebody in that place cooked up the best Crunchwrap I’ve ever had in my life. Ingredients, distributed with precision. Person working the window, delightful person. Idk, I was moved. Thank you sm. ♥️“
Customers` Favorites
“I stopped by Subway today for lunch, and I was genuinely impressed! The restaurant was spotless, and the staff greeted me with smiles the moment I walked in. My sandwich artist took the time to make sure everything was exactly how I wanted it — fresh veggies, perfectly toasted bread, and the right amount of sauce.
You could tell all the ingredients were fresh; the tomatoes were crisp, the lettuce was bright, and the bread smelled amazing. I tried the Sweet Onion Chicken Teriyaki on Italian Herb & Cheese, and it was absolutely delicious — warm, flavorful, and satisfying.
The service was quick even during the lunch rush, and the employees seemed to take real pride in their work. The dining area was clean and comfortable, with a welcoming atmosphere that made me want to stay a little longer.
All in all, this Subway exceeded my expectations. It’s clear the team here cares about quality and customer experience. I’ll definitely be coming back soon!“
Customers` Favorites
“I have to be honest, our crew is a big one. I didn’t have high expectations that they were gonna be able to serve all 20 of us in a reasonable time. But we put a lot of the orders in online ahead and Reesha had many of it done when we arrived, and for those that still need to order, she managed the entire store all by herself. She did it with a smile and believe it or not all the orders were right. Great job.“
Customers` Favorites
“The girls working tonight (10/30) were amazing! They were beyond nice and funny and made me one of the best sandwiches I have gotten from here in a loooooonggg time. Those girls deserve a raise FR!!!!!
Also, please change the sound your machine makes when online ordering, the sound assaulted my ears aggressively and made me jump. Thanks!“
Customers` Favorites
“Freaky fast delivery on a new level certainly consider this if your in a hurry! They had my food waiting and ready within a few minutes of putting in my order. Also tried there delivery service and they are again freaky fast. They are about 15 minutes out from my location but had gotten here within 20 minutes after I placed my order. Very good service all around and there drivers seem to be extremely nice and considerate. If you are a first here I suggest the chicken bacon ranch toasted sub one of my favorites for sure!“
Customers` Favorites
“Let’s get one thing straight—Auntie Anne’s in the food court is THAT girl. As soon as I caught a whiff of that buttery, golden perfection, I knew I was in for something iconic. The pretzels were soft, warm, and made with love—the kind of love that hugs your taste buds and makes you strut through the mall like you just dropped a surprise album.
The staff? Sweet like cinnamon sugar, sharp like a cheddar dip. Friendly, fast, and flawless under pressure. They made sure my order was hot, fresh, and Beyoncé-level fabulous. I walked away with my pretzel bites in one hand and a frozen lemonade in the other, feeling like I was on a world tour. 🐝✨
If you haven’t stopped by yet, do yourself a favor and upgrade your food court experience. This Auntie Anne’s is giving main character energy, and I’m here for it every single time.“
Customers` Favorites
“always has been fast friendly service“
Customers` Favorites
“Omesha!! I can't say enough about this wonderful lady. Prompt service with a smile. She kept conversation my sub was exactly how I wanted it. Its nice to see a Lady who has pride in her job. Thanks for the great experience!! This girl needs a raise“
Customers` Favorites
“I haven’t been to Steak ‘N Shake in a long while, but I stopped by the other day. The quality of the food has improved immensely! The beef tallow fries are great and the burgers aren’t greasy. Overall, the food presentation was well done too. Very happy with the fast service!“
Customers` Favorites
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“The team here is incredible—friendly, hardworking, and doing their absolute best in a busy environment. However, management is failing them. I received a hard, stale biscuit twice in a row. It is 2026, and we all know how difficult it is to find and keep a great service team; management should be supporting these workers by ensuring quality control. Instead, the staff is left to deal with the fallout of systematic failures. To the workers: thank you for your hustle. To management: do better.“