Customers` Favorites
Customers` Favorites
“Everything was GREAT, the place was clean, the staff was friendly.“
Customers` Favorites
“Katie our waitress was absolutely fantastic. All the staff was great and I noticed the manager was also helping everyone including bussing!! Best experience at a local restaurant in a very long time!!! Great job!“
Customers` Favorites
“This was my first visit to this Saginaw restaurant. Though busy, the wait time was relatively short. The host was kind, the waitress was friendly, as well as the rest of the staff my dining partner and I encountered. The music was too loud for conversation though not unpleasant, and the overall decor created a comfortable, relaxed atmosphere. The rolls with the cinnamon butter were delightful and our deep fried pickle appetizer was excellent. There was an issue with my chosen entrée, however. Not only were the beef tips swimming in a greasy, separating sauce, there was also an odd taste to the dish. Initially I contributed it to the potatoes and had my partner try them; however, through a quick elimination process by both of us, it was clear the strange taste was with the brown sauce. Remarkably, at the end of our tasting, the manager had approached to ask about our meals and her timing could not have been more perfect. I shared my concerns about the sauce and she was genuinely concerned, suggesting a viable solution to which I readily agreed: a cream gravy on the side and the beef tips presented without the brown sauce. Woo-hoo! Issue resolved. Or so I thought. She took the plate away yet shortly returned to tell me the “chef” had insisted the sauce was freshly made that morning and there was absolutely nothing wrong with it. I had already dismissed the issue concluding that my palette simply didn’t agree with the sauce. It happens. In fact, I can’t recall ever sending a dish back to the kitchen. It was clear, however, that I had must have angered the cook as the manager’s return visit to our table and her strong comments served no other purpose except to convey his frustration with my opinion. When my modified entrée arrived, my misgivings were confirmed. Oddly there was corn and sautéed onions mixed into my strangely presented mashed potatoes though I had not ordered any corn with my initial meal. Nor were there any onions present in my potatoes before. The flavor and presentation of the beef tips was clearly off. I was extremely put off by this yet kept silent when asked, and politely requested a box for my “leftovers.” Instinctively it felt like the equivalent of an angered, overly sensitive employee spitting in your food, and there was no way I was going to eat this dish. Both the manager and our waitress were overly apologetic about the “issue” and interrupted our conversation several times to say so. Each time I assured them it was not a big deal at all. In the end it proved to be an unpleasant, unnecessarily overblown dining experience, and I don’t see myself returning or recommending this restaurant to others. It’s sad, really, as I did enjoy the majority of my visit and would have liked to try their other menu items. My trust level, however, is broken with this particular kitchen staff. The lack of professionalism in our society, especially when it comes to food, simply cannot be ignored. My dining partner, however, thoroughly enjoyed his meal. It is one of his family’s favorite dining spots. As I was there by his generous invitation and would never appear rude, it was ridiculous that he felt the need to apologize to me for what was obviously a negative consequence of an egotistical, overreacting cook. Most will enjoy this restaurant; however, be wary of sending anything disagreeable back to the kitchen.“
Customers` Favorites
“Our waiter was great. Very slow. But that's because she was doing everything. Wrapping the silverware, waiting tables, brings food, exc. While 3 workers were just sitting in the corner talking. I made a rude comment. And the 3 started helping others and bam. All the tables got there stuff and we all were happy.
Help each other out. Quit having laugh time in the corners.“
Customers` Favorites
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“Fantastic meal and service! Alyxis was a wonderfully attentive waitress without being over bearing. The food we had was spectacular. Wonderful way to spend a evening.“