Tim Hortons in Dearborn

“Had a wonderful talk with the new owner regarding his philosophy about his new business.

Service is quicker than I expected.

He puts customer service and politeness as top priorities.

He was very impressive with his candor and sincerity.“

“They provide the best service, and every time I go there I feel welcomed. Their employees are not only professional but also very friendly, patient, and willing to go the extra mile to help customers. You can tell they care about making sure everyone has a positive experience, and that’s what really makes them stand out. It’s rare to find a place where the service and the people are consistently this good, but they really do an amazing job.“

“I pulled up to the drive thru and before I finished my order the lady taking the order (I didn’t get her name) already knew my order. It’s either I go there way too much lol or she’s just awesome and attentive I think it’s both lol regardless She made me fell special. Kuddos to her for getting familiar with her customers.“

“Rudy is an exceptional manager and makes sure his customers are taken care of. Rudy is the reason I'll be coming back to this location. Couldn't have asked for a better breakfast sandwich and fresh donuts. Thanks again and good luck to you Rudy“

“Sometimes, Tim Hortons gets pretty busy which makes it frustrating for us to wait. However, Mariam approaches customers with a very welcoming smile which makes the service more satisfying for us, encouraging us to come again!! Good service!👍🏻👍🏻“

“I usually don’t write reviews but today I have to complement your hard worker that was working all alone this morning. When I pulled up to place my order he said they only have donuts and coffee I placed my order for my kids and pulled forward to the window he was grabbing my items when I asked if he was working alone he said yes, I thanked him and said we appreciate him. I believe his name tagged said Grant. I’m sure he is getting paid his regular wage while working the load of at least four people. I just wanted to let you know that you have an amazing team member! Keep up the great work Grant!!“

“This is my favorite Tim's for the breakfast food. I can see the difference from other locations as my english muffins are always properly toasted and bagels as well. (Picture perfect) The guy inside as well as the rest of the staff are polite and friendly and take the time to know the customer. They know me on a first name basis now and that makes all the difference. Keep up the great work guys and gals.“