Tim Hortons in Windsor

“This store is amazing, They have so much to choose from.
The staff is very friendly. The Service is outstanding, especially on the weekend. They are always busy but they know how to get line down. I'm here every weekend and the main person i see here is Crystal. I had to ask staff who she was... She know how to run the store and amazing with her staff. I'm not from here. but always feel welcome..“

“I had picked up a large order for an event. Everything was ready on time and super efficient. The customer service was impeccable. Terry packed up everything in my vehicle making sure it was secured. He was so kind and honestly made my entire morning to be treated so wonderfully. Thank you Terry!! The coffee was hot and all condiments were provided and the treats, absolutely delicious. I would definitely order from there again for a big event.“

“Tim Hortons never disappoints. The food quality was excellent, and the atmosphere was calm and comfortable. I would like to appreciate Su for her outstanding service—she was patient, attentive, and very professional. Staff like her truly make a difference“

“I had an amazing experience at Tim Hortons Tecumseh mall ,thanks to Baneger. Every day incredibly friendly, welcoming, and professional. She greeted every customer with a smile, was patient, attentive, and made sure my order was prepared perfectly.

It’s clear that Baneger genuinely cares about providing outstanding customer service and making every customer feel valued. Her positive attitude, kindness, and dedication truly stood out and made my visit even better
Employees like Baneger are the reason customers keep coming back. She is a great asset to the Tim Hortons team and definitely deserves recognition for her hard work and excellent service. Thank you, Baneger! Keep up the amazing work Tecumseh team 🥳❤“

“I would like to give a shout out to Lynn and the staff at nights. We work nights every time we go in there she makes everybody feel welcome. Her and all the staff always got a smile on there face and even though you don’t get a lot of customers during the night, she always gives exceptional customer service. Definitely manager mentality. Great work Tim’s walker /42“

“I dont wanna give you guys one star, as I liked coming here everyday. One of your staff on bagel station is very rude. Omg, kept yelling at own team members for waiting on hashbrown. Customer who is waiting for that has no issue at all.
She needs some break.
Thanks to manager she apologized about her behaviour 3to 4 times.
Please take a look at her.
Thankyou.“

“At approximately 5:30 p.m. today, I experienced a misunderstanding with the cold drinks. The employees’ serving window was right here side and I was seated on the opposite side. Despite this, the employees provided excellent service.“

“The staff  at this store was incredibly friendly and welcoming, greeting me with a warm smile as soon as I walked in. The store was clean and organized making it a perfect spot to grab coffee.

The coffee, as always, was top-notch—perfectly brewed and served just how I like it. I also tried one of their freshly baked donuts, and it was melt-in-your-mouth delicious! The food was made to order, and you could tell the staff genuinely cared about providing quality service.

The service was quick, and the team worked efficiently, even during busy times. I was really impressed with how well they handled everything and still maintained a friendly, upbeat attitude.

If you’re in the area, I highly recommend stopping by this Tim Hortons. It’s the perfect place for a quick coffee or a snack. This location deserves a solid 5/5 for both the quality of the products and the exceptional customer service!“

“Overall, everything was great. Just one suggestion: when I order a Fully Loaded Wrap, please make sure it's actually fully loaded and evenly filled. Mine had most of the filling on one side. Just friendly feedback, not a complaint. Thank you!“

“One of the better tims In Ontario. Would have given 5 star for service. But service seems inconsistent. Went there 2 days in a row. First day ordered potato wedges along with coffee at around 6:30 PM, they served it accordingly. Next day again ordered wedges at around 6 PM the guy came up and said they're not taking wedges orders after 5 PM anymore which seemed like a made up excuse! Other than that experience, this is a great store.“

“One of the service ladies(Michelle) is the nicest you'll ever meet. Brings treats she personally purchases for students and cares about people's well being. She is always a pleasure to talk to in the morning and does a good job.The other regular cashier seems unenthusiastic about the job and has brushed off complaints about cream dispensers and such.This is just a boutique Tim Hortons so no bagels or sandwiches and options are limited. For the purpose it has, it's good.“

“I am a student at the UWindsor and I always have my coffee here. The staff is super friendly. I kinda wish they had timbits more often. I also have pizza pizza here and that too is really good. I wonder why the pizza pizza at wyandotte taste different than here.“

“First time feeling so good even I got my double double with no cream. I can tell the young man who served me had some kind of problems (handicapped maybe). But still Tim Hortons willing to hire him and let him work. That's what we needed in the society! 👏👏 Tim Hortons, keep it up!!“

“Ive had a really good experience at this Tim Hortons rather than other ones that are usually dirty while this one look well maintained, the service was fast and the staff was polite and welcoming. Freshest Tim Hortons coffee and food, Recommended to pass by if your in a rush or want to relax and get comfortable inside as my order came nit even 2 minutes after ordering.“

“The atmosphere was welcoming, the staff went above and beyond, especially the kindest person ever Steph. The drinks were I got were great. You can really tell They care about quality and customer service definitely one of the best spots I visited lately.“

“I have 2 other Tim Horton locations closer to me but I choose to come here instead. This location always seems well staffed with friendly and fast working people. The site is kept clean and you can observe many customers there happily relaxing enjoying themselves everyday. The only reason I have 4 stars instead of the 5 is because I've had issues with my bagels and sandwhich buns being burnt a handful of times but over all its been a fairly reasonable experience here.“

“This Tim Hortons is always clean inside and out, the staff are so friendly, service is fast, and my order is always accurate. They always have what I’m looking for, and my favourite the Protein Latte is consistently delicious. Great experience every time!“

“I love Tim Hortons so much. Tim Hortons is my first ever love, since I was 10-11 years old I started drinking them and now 6 years later I love them even more. My love for Tim Hortons grows stronger every single day that I live. I have always had the salted caramel iced capp until they changed it to only caramel. the iced capps are my favorite drinks, I love them so very much I can go on all day abt iced capps, they are just the best. Anyways every time I go to tim hortans either after school at tecumseh mall, for lunch break during school, or even on a random day I just get an iced capp (always a flavoured ones never original ew) because I just love Tim Hortons so much, if someone bought me an iced capp for a gift I would appreciate that the most forever, or even a tim hortans gift card which is what I got for my birthday. If Tim Hortons ever gets shut down here, no one will see me in their sight over here. I will move wherever tim hortans is (also the desserts are good too I would get chocolate chip muffins with an iced capp sometimes) anyways I love you Tim Hortans, I recommend so much 🥹🥰🫰(I have so much pictures of my iced capps)“

“Okay so they get 5 stars because of Stephanie and Julia, both are great and very attentive. Not the perfect Tim Hortons since they take longer than usual to make the food and sometimes make mistakes, but also it is a very busy location, especially during morning time. Overall I would suggest to never get rid of the above mentioned workers since they make this location great.“

“Had a great experience!! The food was fresh and delicious. Special thanks to Akanksha for her excellent service. She made the experience even better with her polite and helpful service. she was very friendly and attentive. Will definitely visit again!“

“I was amazed that a Tim Hortons like this still exists. I received exactly what I ordered, my bagel wasn't burned to a crisp and there wasn't 5lbs of butter on it, dripping everywhere. The staff in the morning (6am) are extraordinary.“

““I visit this place daily and I always have a great experience. The food service is very good and everything is well managed. Muskaan Sharma is a very kind, humble, and hardworking employee. She takes care of customers so nicely. I am very happy with the service.“

“I would like to formally commend one of your employees, PARVATHA (or PAVARTHA( The girl from Nepal :) :) )—I apologize if the spelling is incorrect), for providing exceptional customer service.
I had ordered an extra-large French vanilla; however, the beverage I initially received was tasteless, as the flavor in the machine required refilling. While I was experiencing this issue, Parvatha noticed and courteously asked if everything was satisfactory.
Upon hearing my concern, she immediately took responsibility and resolved the matter. Despite the store being extremely busy, she refilled the machine and promptly prepared a fresh beverage for me, all while maintaining a positive and professional demeanor.
Her willingness to go above and beyond to ensure customer satisfaction reflects a strong work ethic and dedication to service excellence. In recognition of her outstanding efforts, I am pleased to give this store a five-star rating.“

“I had an incredible experience at this location. The staff were super friendly and fast even though it was pretty busy. I’m sometimes hesitant to go through Drive Thru because I don’t want to be late for work, but I swear it took a minute tops for me to order and get my food before I was on my way again. Go to this timmies if you’re in a rush!!“

“Visited today for lunch. The female employee running the front registers with glasses was extremely pleasant, helpful to those with questions and has such a positive attitude for working short. She knew several customers by name and orders. She is a great employee to have anda great role model to the younger team working with her. Breath of fresh air. I don't know your name but thank you for your amazing service to the community.“

“Hannah is an angel :D She was so sweet and went out of her way to make sure my cold brew was perfect even though they were busy. Also a shout out to Jas from yesterday for being so kind and helpful:) Thank you guys for being accommodating! This team is the best!“

“Took down my bad review for this Tim’s. Decided to give it one last try and it did not disappoint! Ordered the Iced sugar-free vanilla protein latte from here today and it did not disappoint! It actually tasted like COFFEE with PROTEIN not nasty protein water! Let’s keep it up! AMAZING“

“There's one woman who works the drive thru daily, I don't know her name but she always, always remembers to make sure my order is right, stirred (SO important!) AND she knows if I don't get 2 coffees lol.....she remembered me saying I'd regret it one day....and I did...so now, she doesn't let me forget to get that all important second one! Even if I'm questioning myself.....fabulous woman right there!“

“Surrounded by homeless people all hours of the day & night asking for money. I feel bad for the worker's because there's always some type of trouble they have to deal with. Washrooms are permanently closed as well as the dining area because of the drug overdoses. Owners need to fix this problem, maybe hire security? But something needs to be changed ASAP“

“Thanks for the quick response and quickly corrected the issue of having run out of straws. My review has been updated accordingly. 😊

How can you run out of straws for your beverages? Are they not tracked?
5 star for the the employee for answering honestly.“

“Shoutout to the amazing baker Aditya at Tims for helping me with a large order and making sure everything was delivered exactly as requested. The quality and attention to detail were truly impressive. Also, a big thank you to the entire team for their support and coordination—it made the whole experience smooth and stress-free. Really appreciate it!“

“Really appreciate this location. I was trying to find timbits late at night for my autistic son, as that is the only thing he will eat for breakfast, and I wasn’t able to get to a Tim Hortons before work in the morning. They offered to bake them fresh for me, when no other locations would, or had stock. Thank-you to the gentleman that answered the phone, and Dolores the baker.“

“I stopped by Tim Hortons today and was impressed by how quick and efficient the service was. The manager greeted me with a smile, took my order promptly, and had everything ready in no time. The coffee was fresh, and the overall experience was smooth and hassle-free. If you’re looking for great coffee and speedy service, this location is definitely worth visiting!“

“I had a wonderful experience at Tim Hortons thanks to Urvish. He was welcoming, friendly, and provided excellent customer service from the moment I walked in. My order was prepared quickly and accurately, and he made sure everything was just right. It's always great to be served by someone who genuinely cares about customers. Urvish's positive attitude and professionalism made my visit enjoyable. Thank you for the outstanding service—keep up the great work!“

“Location is perfect for those who live nearby. Has a cozy vibe setting as the sunlight beams perhaps into the restaurant. Spencer was fantastic. Spencer was throughout by repeating my order BACK to me to ensure it was correct the first time around. Thank you“

“The lady who served us went out of her way imo. We asked if there were any more croissants, she checked at the back and said there was only cheese available. This, while the store was relatively busy. Wish I remembered her name as she deserves recognition“

“I used to avoid this location but they’ve really stepped it up. I went in today for an iced Capp and a Boston Cream. Service was extremely fast and the donut was fresh. The restaurant was cleaner than most locations as well. Good job to all the staff running a tight ship. I will definitely be returning.“