Tim Hortons in Windsor

“This store is amazing, They have so much to choose from.
The staff is very friendly. The Service is outstanding, especially on the weekend. They are always busy but they know how to get line down. I'm here every weekend and the main person i see here is Crystal. I had to ask staff who she was... She know how to run the store and amazing with her staff. I'm not from here. but always feel welcome..“

“First time in Canada and have heard many things of Tim Hortons and I decided to try there Timbits and Iced Matcha Latte, the barista i belive here name Alethena made such a quick and delicious drink and I WILL be coming back again for the food and service, it was impeccable the service with a great smile, great energy seeing them work and the place had a great atmosphere while being clean and tidy. 👏“

“I have been going to this Tim Hortons for years and they are consistently the best in Windsor. The staff are friendly and efficient. The quality is always good. I'm glad they are in my neighbourhood. Extra shout out to the morning team!“

“I come to this Timmies every morning before work. The staff there is amazing, they know me so well they have my coffee ready when they see me. It's not just myself they do this with but many more. Always welcoming with smiles and small talk. Wonderful way to start your day !“

“AMAZING CUSTOMER SERVICE!!! From the moment I walked in the door where I was immediately acknowledged and welcomed by a friendly good morning. Our sever was Anna who was friendly, efficient and informative regarding the new Harry Potter donuts! Props to this amazing long standing staff and their owner!!“

“This is one of the best Tim Hortons locations around! The store is always spotless, well-organized, and has a welcoming atmosphere. The service is consistently fast, the food and coffee are fresh, and the staff are always friendly and attentive, even during busy times. It's clear that everyone takes pride in keeping this location running smoothly. A special shoutout to Sandy, whose great leadership is reflected in the excellent customer service and positive environment. Highly recommend this location“

“I visit there yesterday around 10:30 in the morning
Very friendly service and Karm she was really nice even though during busy time.
I really like her job the way how she was managing her team, Good Job.
But i noticed some of the staff members were not even serious about there job“

“I am a student at the UWindsor and I always have my coffee here. The staff is super friendly. I kinda wish they had timbits more often. I also have pizza pizza here and that too is really good. I wonder why the pizza pizza at wyandotte taste different than here.“

“The staff  at this store was incredibly friendly and welcoming, greeting me with a warm smile as soon as I walked in. The store was clean and organized making it a perfect spot to grab coffee.

The coffee, as always, was top-notch—perfectly brewed and served just how I like it. I also tried one of their freshly baked donuts, and it was melt-in-your-mouth delicious! The food was made to order, and you could tell the staff genuinely cared about providing quality service.

The service was quick, and the team worked efficiently, even during busy times. I was really impressed with how well they handled everything and still maintained a friendly, upbeat attitude.

If you’re in the area, I highly recommend stopping by this Tim Hortons. It’s the perfect place for a quick coffee or a snack. This location deserves a solid 5/5 for both the quality of the products and the exceptional customer service!“

“Always a pleasant and friendly experience at this location! Fast Drive Thru, drinks always made properly and I’ve never had an incorrect order! I can’t say that for other locations!
I always drive a little further just to go to this location.“

“Overall, everything was great. Just one suggestion: when I order a Fully Loaded Wrap, please make sure it's actually fully loaded and evenly filled. Mine had most of the filling on one side. Just friendly feedback, not a complaint. Thank you!“

“One of the better tims In Ontario. Would have given 5 star for service. But service seems inconsistent. Went there 2 days in a row. First day ordered potato wedges along with coffee at around 6:30 PM, they served it accordingly. Next day again ordered wedges at around 6 PM the guy came up and said they're not taking wedges orders after 5 PM anymore which seemed like a made up excuse! Other than that experience, this is a great store.“

“One of the service ladies(Michelle) is the nicest you'll ever meet. Brings treats she personally purchases for students and cares about people's well being. She is always a pleasure to talk to in the morning and does a good job.The other regular cashier seems unenthusiastic about the job and has brushed off complaints about cream dispensers and such.This is just a boutique Tim Hortons so no bagels or sandwiches and options are limited. For the purpose it has, it's good.“

“The Cashier was polite and helped me convert my US morning order to Canadian. They were quick and very efficient. They communicated amongst themselves in a friendly way, more like Friends that co-workers. Very very refreshing experience. Thank you.“

“I have used this Tim's for over 25 years. It is clean, very friendly, fast efficient service. The changing staff over time has always treated guests with polite kindness. I have witnessed incidents where the manager and staff have acted with complete professionalism. The safety of their customers is obviously a priority. Stephanie, Virginia and Christina for example provide excellent customer service. I highly recommend this Tim's as best in Windsor!“

“I work in the area and visit this Tim Hortons drive-thru at least twice every day, and I consistently receive excellent service.

The staff are always friendly, welcoming, and professional, which makes every visit a pleasant experience.

Even during busy times, the team does their best to provide great service and make customers feel appreciated.

A big thank-you to the entire staff for their consistent hard work and wonderful customer service—I’m always happy to visit this Tim Hortons.“

“I live in tilbury, the service at Tim horton is one off the best I have ever see, even when there is a line up off customer, you will not have to wait long, it is well organized, there is one thing I would like to see, if they could fix, I find the table top are sticky, I know they clean them, I am not sure why, may be if they where to use hot water ,that may work, this is not a complaint it is something that I see ,I put my elbow or my hand on the table and it just sticky, but don't get me wrong, I love and appreciate Tim Horton staffs .“

“Ive had a really good experience at this Tim Hortons rather than other ones that are usually dirty while this one look well maintained, the service was fast and the staff was polite and welcoming. Freshest Tim Hortons coffee and food, Recommended to pass by if your in a rush or want to relax and get comfortable inside as my order came nit even 2 minutes after ordering.“

“I had a great experience at Tim Hortons. The coffee was fresh, smooth, and just the right temperature, and the service was quick and friendly. It’s always a reliable spot for a quick coffee break, and the quality is consistently good. Definitely one of my go-to places for a simple and satisfying cup of coffee.“

“I love Tim Hortons so much. Tim Hortons is my first ever love, since I was 10-11 years old I started drinking them and now 6 years later I love them even more. My love for Tim Hortons grows stronger every single day that I live. I have always had the salted caramel iced capp until they changed it to only caramel. the iced capps are my favorite drinks, I love them so very much I can go on all day abt iced capps, they are just the best. Anyways every time I go to tim hortans either after school at tecumseh mall, for lunch break during school, or even on a random day I just get an iced capp (always a flavoured ones never original ew) because I just love Tim Hortons so much, if someone bought me an iced capp for a gift I would appreciate that the most forever, or even a tim hortans gift card which is what I got for my birthday. If Tim Hortons ever gets shut down here, no one will see me in their sight over here. I will move wherever tim hortans is (also the desserts are good too I would get chocolate chip muffins with an iced capp sometimes) anyways I love you Tim Hortans, I recommend so much 🥹🥰🫰(I have so much pictures of my iced capps)“

“Been a pleasant experience coming into this store before work always especially during the busy morning rush. They are great availability which gives me multiple options to choose from. I’m confused sometimes to pick something. The employees are welcoming and they are the best I have seen around. Always gonna be coming back here!!“

“I had a wonderful experience at Tim Hortons thanks to Ramandeep! She was very kind, helpful, and polite. She made sure I was well assisted and made my visit pleasant. Her excellent customer service truly deserves appreciation. Thank you, Ramandeep, for your help and kindness! 😊“

“I would like to formally commend one of your employees, PARVATHA (or PAVARTHA( The girl from Nepal :) :) )—I apologize if the spelling is incorrect), for providing exceptional customer service.
I had ordered an extra-large French vanilla; however, the beverage I initially received was tasteless, as the flavor in the machine required refilling. While I was experiencing this issue, Parvatha noticed and courteously asked if everything was satisfactory.
Upon hearing my concern, she immediately took responsibility and resolved the matter. Despite the store being extremely busy, she refilled the machine and promptly prepared a fresh beverage for me, all while maintaining a positive and professional demeanor.
Her willingness to go above and beyond to ensure customer satisfaction reflects a strong work ethic and dedication to service excellence. In recognition of her outstanding efforts, I am pleased to give this store a five-star rating.“

“Visited today for lunch. The female employee running the front registers with glasses was extremely pleasant, helpful to those with questions and has such a positive attitude for working short. She knew several customers by name and orders. She is a great employee to have anda great role model to the younger team working with her. Breath of fresh air. I don't know your name but thank you for your amazing service to the community.“

“I come to this location every morning for my morning coffee, I’m never disappointed with the staff and their friendliness and attentiveness to my order (My breakfast sandwich can be a little ridiculous lol) But they never failed to get it, right!“

“I had an incredible experience at this location. The staff were super friendly and fast even though it was pretty busy. I’m sometimes hesitant to go through Drive Thru because I don’t want to be late for work, but I swear it took a minute tops for me to order and get my food before I was on my way again. Go to this timmies if you’re in a rush!!“

“My 4 year has Autism and Vanilla Dip Donuts are his favourite. Special thank you to Sydney & Sam for helping this mama out when she was short and couldn’t get him his donut this morning. It really takes a village. Words can’t express my gratitude 🙏🏽 🤍“

“I always enjoy visiting Tim Hortons at Howard and Tecumseh\\! The service is friendly and welcoming, especially Rani\\. He is my favourite customer service person—always kind, helpful, and friendly\\. Great job, Rani\\! Highly recommended\\! ☕❤“

“I had a great experience at Tim Hortons thanks to Sandeep. She was friendly, professional, and provided excellent customer service. My order was prepared quickly and accurately, and she made sure I had everything I needed. It’s always nice to be greeted with a positive attitude and a smile. Sandeep’s hard work and dedication really stand out. Thank you for making my visit enjoyable!“

“I had a great experience at this Tim Hortons. The staff is friendly, welcoming, and always willing to help. A special thank you to the manager, Babaljot Kaur, for being so kind, professional, and supportive. She creates a positive and friendly atmosphere for both customers and staff. The service was excellent, and I really appreciate the hard work of the whole team. Highly recommended! ❤☕🍩“

“If this is the one next to the Lions Head I must say the 2 young girls at front counter when I bought a box of green tea at 2:30pm today, Oct 3rd were AMAZING . What,great customer service....kuddos to the trainibg of theze girls, one of the girls was telling me about a tropical green tea that I had no idea about. I am a previous manager of a Tim Hortons and know good staff whwn I see it...GREAT JOB MANAGEMENT ON THOSE 2 GIRLS“

“Surrounded by homeless people all hours of the day & night asking for money. I feel bad for the worker's because there's always some type of trouble they have to deal with. Washrooms are permanently closed as well as the dining area because of the drug overdoses. Owners need to fix this problem, maybe hire security? But something needs to be changed ASAP“

“My husband and I went through the drive-thru at this location following an appointment at the WRH to grab a farmer wrap and the wonderful attendant on the speaker and at the window named Liz was fantastic, super upbeat and she really made a stressful day that we were having a better day. She has great energy.“

“Amanda is amazing. She noticed I have been ordering on kiosk and not removing my cheese. I didn’t notice because she knows I don’t like and never puts on. 🎉 I have been paying extra for over a week 🤷‍♀.Thank you for feeding me each day and saving me a couple dollars 🫶🏽 you are the best part on Tim Hortons 🎤“

“The lady who served us went out of her way imo. We asked if there were any more croissants, she checked at the back and said there was only cheese available. This, while the store was relatively busy. Wish I remembered her name as she deserves recognition“

“Still one of me and and wife's favorite TH spots, when we come to Canada, but a little disappointed that they remodeled. It was more cozy before, and seemed to have more room. Please PROMISE not to get like like the Tim Hortons in the U.S..“

“Location is perfect for those who live nearby. Has a cozy vibe setting as the sunlight beams perhaps into the restaurant. Spencer was fantastic. Spencer was throughout by repeating my order BACK to me to ensure it was correct the first time around. Thank you“

“I used to avoid this location but they’ve really stepped it up. I went in today for an iced Capp and a Boston Cream. Service was extremely fast and the donut was fresh. The restaurant was cleaner than most locations as well. Good job to all the staff running a tight ship. I will definitely be returning.“