Popeyes Louisiana Kitchen

$ • Chicken, Chicken Wings, Fast Food

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About Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen is a restaurant that has received mixed reviews from customers. While some customers appreciate the decent quality of the food, they have encountered various issues with the restaurant's service and operations. Many customers have complained about the lack of attention and care from the staff. The food is often described as old and not hot, and the staff sometimes fails to provide basic services like dipping sauces for the menu items. Customers have also reported witnessing staff yelling at other customers, creating an unpleasant atmosphere. However, recent visits have shown improvements, with some customers noting that the food was hot and fresh, and the staff was on point. One location is considered one of the best, with a great team that tries to help customers even when items like Cajun turkeys are out of stock. Customers who order through the app sometimes experience long wait times of 30 minutes or more, but visiting the drive-thru can sometimes reduce wait times. The restaurant's order processing and pickup procedures can be confusing, especially when pre-orders are not ready for pickup in the drive-thru, leading to frustration. Overall, the restaurant's food remains decent, and some customers continue to visit regularly despite ongoing operational challenges.

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Popeyes Louisiana Kitchen Menu
Popeyes Louisiana Kitchen Menu

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Popeyes Louisiana Kitchen Reviews

2.2
385 ratings
5
17%
4
5%
3
7%
2
6%
1
65%
Food
2.7
Atmosphere
1.9
Service
2.1

Share your opinion about Popeyes Louisiana Kitchen

I got the 20 dollar family meal. Everything was hot and fresh. It was around noon. Service was fast and thorough.
It needs better organization. The ppl just need to slow down mentally and the physical capabilities will flow easier. All my chicken was Spicy one the wings were to ordered hot an the 6 strips was supposed to be regular but it was only 2 tenders in the box. so I had to purchase food from another company
This is the first time, I've been to this store and everything was right. The food was ready and on time, and the managers working in the Drive-Thru and the front counter were very, very nice. It's not always like that. So I was happy to get my food on time and to have very pleasant service. One star on the lobby, they should send somebody out like every 2 hours to sweep up and wipe down.

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Hours

Monday 10AM - 12AM
Tuesday 10AM - 12AM
Wednesday 10AM - 12AM
Thursday 10AM - 1AM
Friday 10AM - 1AM
Saturday 10AM - 1AM
Sunday 10AM - 12AM
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