Sugar Factory - Detroit
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About Sugar Factory - Detroit
Sugar Factory - Detroit Reviews
We celebrated my baby girl's 12th birthday here with eight of her friends/cousins and it was a great experience from the moment we walked in. Donovan greeted us with positive energy, asked my baby girl her name since we were there to celebrate her, sat us AND waited on us. He was patient when taking the children's orders and talked to them with lots of respect. He checked on us periodically, kept us up to date about the status of our food and made sure everyone was comfortable....read full review
Loved our waitress she did such a great job, we were a little disappointed there was no dry ice but everything else was great
The sugar factory experience was good. But they were low on workers. And it took them about 20 minutes to get a server and take my order.
The Sugar Factory offers an exceptional dining experience with delicious food, a welcoming ambiance, and attentive service. The restaurant ensures a memorable visit, making it a great spot for celebrating special occasions with family and friends. The kitchen provides a variety of dishes, including the flavorful wings made by Chef Chris, and outstanding milkshakes that delight customers. While some may find the prices high, the restaurant's commitment to quality and hospitality creates an enjoyable atmosphere. However, some recent feedback indicates that the menu has changed, with many items listed but not available for purchase, and customer service has been described as bland by some. On a positive note, many guests have praised their waitstaff, such as Rita, who was bubbly and welcoming. Overall, the atmosphere remains amazing and comforting, making it a pleasant place to catch lunch and indulge in treats.