Customers` Favorites
Customers` Favorites
“Impressed with the experience I had here. Food came out fast and hot, the atmosphere was nice, our waitress Brooke was very personable. Great to see this location improving. Would definitely go back my experience was a 5/5 and I loved the employee and how they stay on top of refills for all their tables. I recommend this restaurant to friends and family because I loves the experience and environment in this location.“
Customers` Favorites
“New outside seating place in downtown Ann Arbor.“
Customers` Favorites
“Ordered lo mein with pork in a combo. Was given a pretty small portion of lo mein, and a big portion of fried rice. The noodles were great. Very thick and chewy, and had a good flavor. Could've used A LOT more meat, but whatever. The fried rice was gross. It had almost no vegetables, it had a weird texture, and tasted like it was from a package. I've never seen rice served with a noodle dish before. The spring roll that came with the combo was just OK. The filling was mushy and not very flavorful. Our fortune cookies were smashed to bits.“
Customers` Favorites
“Love this family run business in the heart of pinckney! I don't think I've ever been disappointed here. It's....well....at least a decade and I still order here weekly!! House made sauce is ?!
Vegetarian options: Like all American Chinese joints of coarse it veggie options. I'm also sure if you asked they'd make your the way you like.“
Customers` Favorites
“I absolutely love this restaurant, my parents and I have been going there for years and are always treated very well! The waitress knows exactly what my parents order and I absolutely love how they are treated. It makes my heart very happy!“
Customers` Favorites
“Dining in, lady was rude. Restaurant was cold, felt like no heat on in dining room. Food got cold very quickly, especially the soup. Carry out is the best option in winter month's. Apparently owner trying to conserve on heat bill...burrrrr!!!“
Customers` Favorites
“great food big portions . the food was really delicious and filling“
Customers` Favorites
“Hot Pot Chen will forever be one of my comfort restaurants and one of my favorite Chinese spots in Ann Arbor. My family has been going there since I was little, back when it was still Gourmet Garden, so every time I eat there it honestly feels like getting a taste of my childhood again.
Some of my staple favorites have stayed the exact same all these years because they’re just THAT good. The lamb in two styles is seriously one of the best dishes I’ve ever had at any Chinese restaurant anywhere. I genuinely don’t think I’ve had another place prepare it quite the same way. Absolute perfection every single time.
Their sesame beef is also unreal. Crispy, sweet, savory, rich, beefy — it almost tastes like savory candy in the best possible way. I think it’s genuinely one of the best Chinese entrées in Ann Arbor.
I’ll also forever ride and die for their garlic chicken because it feels like the perfect balanced comfort meal with tons of vegetables and the most fragrant garlicky sauce. And as a lifelong dumpling lover, their pan-fried dumplings and dumpling sauce are always mandatory. I love a dumpling with a slightly thicker wrapper that can really soak up all the delicious sauce, and theirs absolutely hit every time.
Another longtime family favorite is the mango beef, which sounds unexpected but somehow works so well.
I also just love the nostalgia of the restaurant itself — especially the big back room with the massive round tables and spinning lazy Susan trays that always made dinners feel special growing up.
Now that I live only a few minutes away, it’s become even more dangerous for me because I crave it constantly. Forever one of my go-to spots.“
Customers` Favorites
“The new menu revamp(as of 10/25/24) is great! We had the shrimp ramen and sesame chicken, portion sizes were large and the quality was greatly improved. Our takeout order was ready quickly. We finished off our meal with the cheesecake and it's delicious. Friday night the place
was packed with people! I'm looking forward to going here more often!!!“
Customers` Favorites
“I gave 5 stars because I always really enjoy coming to this location. The staff is really friendly & they seem to all work together really well. However, I have stopped going to Panda Express entirely because I don't like that they don't willingly provide customers with sauce cups anymore. This isn't unique to this location so I don't want to punish them for it. This location will at least accommodate me if I ask for one & I can't say the same for other locations. I just feel bad whenever I ask for one & it makes me feel like Panda Express doesn't value me as a customer. I only ask for them if I'm buying the rangoons or an egg roll but it baffles me that I have to ask & the staff seems reluctant to provide me one every time.
The sauce cups probably cost less than $0.25 as a company so making me ask for one, especially if I'm spending money on sides, just doesn't sit right with me.“
Customers` Favorites
“It was almost closing time when I entered the store. My service was quick and very efficient. The young woman was very patient as I placed my order. I apologized for arriving late because I knew the workers would be ready to get off for the evening. The young woman assured me it was no problem and to take my time. She actually made me feel like a valued customer; which is unusual these days. I offered her a gratuity and she declined and said they didn't accept tips. She had a smile when I came in and her positive attitude never wavered. Her name is Brianna. She is the kind of employee that I would want working for my business. I'm hoping that she will be recognized for the excellent service that she provided.“
Customers` Favorites
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“Took my kiddo and 9 of her friends there as part of her birthday celebration. The staff was so accommodating and kind. We added to our order as the kids wanted more dumplings and other items and they accommodated with no issue at all. The food was absolutely delicious. My husband and I and another adult all got different things and it was fresh, unique and the requested spice levels were all perfect. The cold sesame noodles were some of the best I've ever had. I personally think this is in the top 3 Chinese restaurants in Washtenaw County for sure.“