4.4
Superb
253 Reviews
33459 West 8 Mile Road, Livonia · 8.6 miles
Customers’ favorites
- Patty Chicken Egg Foo Young
- Sweet and Sour Chicken
- Sweet and Sour Shrimp
- General TSO's Chicken
“I like many of you, like using the review score when making purchase decisions. I never just look at the score. I look for the number of reviews and I try to find helpful reviews to give me more incite into what I may be getting into. My wife works in a business where the reviews really matter for bringing in new customers. She often talks about the long-time customers who keep returning but have never left a review. Those are really the voices that should matter more to people who want an honest review of the company they are looking into. Unfortunately, even though I like looking at reviews, I seldom leave one unless I'm very satisfied with the company or really disappointed. In both cases, I leave my emotions aside and tell things as I experience them. This means that if everything wasn't perfect, I don't ding them for minor stuff. I give people the benefit of the doubt because we all have those days when we aren't at our best. When I read bad reviews about restaurants that I frequent often, I wonder about the person leaving the review. I feel that they are either competitors with malicious intent, someone who didn't try to listen to resolve whatever issues they perceived to be happening, or simply someone who's looking for a reason and is too hard to please in the first place. So with all that out of the way, let me get to the Lim's Star review. I love Chinese food and it's one of the first things I looked for locally when I bought my house 10 years ago. There are several in what I would consider my drivable area. Lim's Star is in my top 5 or higher depending on what dish I'm looking for. 10 years means I've been coming there since before the current owner. Do I miss the dinner rolls? Not really, since I get better quality food and personalization of meals on request. The new owner knows us on sight and remembers what we like to order. He even allows us to modify the ingredients to our liking. He is very friendly and will engage in small talk to get to know his customers better. We eat at or buy takeout from Lim's Star at least once a month, sometimes more. Has everything always been perfect? No, but I really can't recall the last time I was dissatisfied with my order or service. Based on my long review, I'm hoping you can tell I have had many enjoyable meals from and experiences with Lim's Star. Seriously! If you are on the fence or willing to try something new in your area, start with a dish you know to compare. I doubt you will be disappointed in your comparison. Mark J.”
Chinese · $$
