Customers` Favorites
Customers` Favorites
“Amazing food. Will be back“
Customers` Favorites
“Seen a post about them and decided to try them out and I’m happy I did! They are very nice and the food is very good! Definitely recommend, it’s worth a try.“
Customers` Favorites
“Stopped in for the first time yesterday. It was close to closing time. My veggie sandwich and the service was absolutely fantastic!!“
Customers` Favorites
“Great menu selection, great service.. the sweet potato breakfast - I do not recommend… 🤷🏼♀️ went out elsewhere for a 2nd breakfast..“
Customers` Favorites
“Had dinner here last night with some girlfriends before a show at DeVos. The fries and sauces are amazing! But the highlight? The elephant ear with vanilla ice cream!!! Our server did an excellent job and we loved the outdoor seating!“
Customers` Favorites
“I’ve visited this location a few times in the past month after not been to an Olive Garden in years. Both dining experiences here I’ve had incredible service … better than some places we’ve spent 200+ dollars at for a “fine” dining experience. Food is tasty & consistent. All of the staff were friendly & professional and the whole restaurant was spotless. Way to go OG!!“
Customers` Favorites
“Five stars! We ended a week of camping with a vehicle delay on our way home and stopped for lunch at Big Bob’s while my husband took the truck to get fixed. First of all, the food was amazing (our son said the deep dish was better than Giordano’s). But more importantly, Rob and his staff took were beyond hospitable to our 3 kids and I as we spent the next 5 hours utilizing their Uno cards, Connect Four and enjoying their complementary popcorn. If you’re ever in the Grand Rapids area we highly recommend giving them a try. We’ll definitely be back next time we come through Grand Rapids.“
Customers` Favorites
“Some taste love it totally better than other sub places“
Customers` Favorites
“Rock and his team this afternoon are exactly what every restaurant needs. From the food to their team work. Rock thank you for putting my faith back into Humanity.
Parking: Loads of parking
Kid-friendliness: Atmosphere is very friendly and exciting“
Customers` Favorites
“Yummy food and great service.“
Customers` Favorites
“Just visited the new fort Gratiot location, it's really good. Staff are super friendly and the only is super kind. Will be back soon. Jared and the other staff were phenomenal.“
Customers` Favorites
“It is always a joy to visit Boardwalk subs on plainfield ave in Grand Rapids, MI the staff on duty especially: Tammy, Matt, Marissa, and Natashia all know us by name and what kind of sub we like. They are so friendly and happy to see us each time we visit. They work so well as a team each helping each other out. The subs are extraordinary good, only one of the reasons we keep going back. I will continue going to boardwalk subs always.“
Customers` Favorites
“This place is a go-to spot for me and my boyfriend, I love their potatoes with onions. New Beginnings is by far the best value I've ever seen at a breakfast spot; you can get a 3rd egg for free, and you will never leave hungry. The staff is nice too, the place has a local small business feel to it and I leave happy every time I come here.“
Customers` Favorites
“amazing Falafel best I've ever had“
Customers` Favorites
“Been a few months since I've been to this location. Turns out they've redesigned their drive-thru so that if you're using mobile-thru you have to take a completely different entrance into the parking lot than what you used to. You can't even get into that line without leaving the parking lot, going out into the street and reentering through the other entrance. So when you get in the wrong line, it becomes a big catastrophe trying to get your food.“
Customers` Favorites
“I rolled in two minutes before they closed, the guy behind the counter was super kind and did not make me feel rushed at all. Got half a BLT and ate it there, again no sense of rushing me out. Great food, great service, saved my life needing a quick snack before court next door!“
Customers` Favorites
“best pizza in Grand Rapids hands down!“
Customers` Favorites
“Was a little wait, But it was to be expected. A nice day, on a Friday afternoon. waiter was nice kind friendly and very knowledgeable. Very sociable, but not in unprofessional mano. Understanding that he was working to be working. Not like so many younger people today.“
Customers` Favorites
“Ate here for the very first time yesterday. Hands down one of the best customer service experiences I’ve had since becoming a party of 3! From the complimentary treats provided to turn frowns upside down after my son hurt himself to the refusal to allow me to clean up after the mess we made... “oh no ma’am, that’s my job you don’t worry about it, I’ll take care of it”. I have never felt more welcomed in a restaurant! Thank you to the staff on yesterday for not only making me feel welcomed but for making me feel as though you valued me and my children in your establishment. YES we will be back! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Only 1 person working and she is working hard. She was very upfront about there being a delay because she was busy. I appreciated that. In spite of being busy she was very professional and polite and informative. Great job! And I love the veggie subs.“
Customers` Favorites
“Out running errands and stopped in for dinner. Had the Smokehouse BBQ with crispy filet, it was really good (unfortunately it's seasonal). Staff is always friendly and the facility is always tidy and clean. (Full disclosure, my wife works there 😁).“
Customers` Favorites
“I've ALWAYS loved their food at this location. This time I need to talk about the amazing customer service I experienced.We ordered food for delivery with a requested 6:30 pm delivery time. At 6:50 pm our food still hadn't arrived. I called to ask if there was a problem with our delivery. The extremely polite person on the phone went to check on it. I was apologized to and they took full responsibility that the order was made but never made it out for delivery. They remade it fresh again and said they'd get it out immediately for delivery. They then proceeded to refund my full purchase price including the delivery fee. The person who delivered our order apologized again and said they threw in 2 free cookies as well. I about cried because I felt so valued as a customer. Seems like nowhere does these kinds of things anymore when an honest mistake is made. Way to go Potbelly!! You have a customer for life. I will tell this story over and over to people so this location can continue to thrive. Thank you for standing out in taking care of your customers.“
Customers` Favorites
“I just wanted to take a moment and say the Grand Rapids MI off 28 potbelly is amazing. It was busy as heck and the crew was on there game still getting to everyone well bringing amazing customers service! I will be eating here regularly! 😁“
Customers` Favorites
“Let me start by saying we love Chik-Fil-A. Mobile order drive thru lane here lacks typical Chil-Fil-A service during busy times. Not enough workers to man mobile pickup and regular drive thru orders. Recent visit it took about 20 minutes to get to window and get food despite a short mobile pickup line. Would recommend doing carry out to get food at this location during busy times.“
Customers` Favorites
“It has been a long time since we have been to Zoup but we were in the mood for soup so we stopped in. In spite of being short staffed the service was quite good and we got our order quite quickly. They were planning to close early that night due to staffing issues but we were greeted and cared for during our visit. The samples helped us decide and we both enjoyed our selections.“
Customers` Favorites
“Pizza was great. The cheese was the real deal and most pizzerias don't get that right.“
Customers` Favorites
“Just so happy to go out again!!“
Customers` Favorites
“I came in today and got a window seat to enjoy a cup of coffee. This location is so noisy, and the speaker right above me was blaring music at about 74 decibels. I don't think the employees in the back are aware of how loud the sound is when you are sitting underneath the speakers. I am having to leave because the volume was a serious annoyance. I asked twice for them to turn it down, and it's still just as loud: 74 decibels. Hearing loss starts at 75 decibels. Since the pandemic all restaurant have been playing music way too loud. 55-60 decibels is plenty loud enough for background music. Background music should be exactly that, background.“
Customers` Favorites
“I can’t say enough amazing things about this wonderful Chick-fil-A location! I am not a review writer ever but wow, I’m a sucker for good customer service and the manager at this location goes above and beyond. John G. Embodies customer service to a tee. This man told my friend and I with our kids a couple weeks ago about the kids eat free Tuesdays and the following week we were there. This man took the time to bring our kids stickers, after his shift took a few extra mins to check in and make sure we were enjoying our food and then he said the line that every single mom wants to hear, as we were all staring at the mess our kids made this man says “don’t worry about cleaning up, that’s why you come here right? We got it.” Done, sir, you have a customer for life in me! Thank you again for making our visit so so special!“
Customers` Favorites
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“This restaurant came recommend to me as the best steakhouse in Grand Rapids. I was not disappointed. The staff was friendly (Kathryn) and answered all my questions. The atmosphere is perfect for a fancy date. Very romantic setting to impress. I don't drink alcohol and they had an alcohol free 0% Giasen Merlot which was exquisite. I started with French Onion Soup and Cheese Popover Muffins. For an entree, I had Australian Rib Lamb Chops with a Mint Demi Glase. For a side, I enjoyed Brussels Sprouts with Honey Dijon Mustard Sause. Everything exceeded my expectations and the Merlot paired nicely with the Lamb Chops. I highly recommend the Chop House as a must visit dining destination in the heart of Grand Rapids.“