Customers` Favorites
Customers` Favorites
“Fatzo's rocks ! Great pizza and their Mexican items are great too !“
Customers` Favorites
“We had a great meal and service yesterday at the toasted pickle! Thank you“
Customers` Favorites
“best tortas i have ever had!!!!! server was top notch. atmosphere was great. could not recommend a better place. Definitely 5 stars“
Customers` Favorites
“It is always a joy to visit Boardwalk subs on plainfield ave in Grand Rapids, MI the staff on duty especially: Tammy, Matt, Marissa, and Natashia all know us by name and what kind of sub we like. They are so friendly and happy to see us each time we visit. They work so well as a team each helping each other out. The subs are extraordinary good, only one of the reasons we keep going back. I will continue going to boardwalk subs always.“
Customers` Favorites
“Best Mediterranean food I have ever ate! Grew up in Detroit and have spent plenty of time in the Middle East, this is hands down the best I’ve ever had. I had to change my shorts afterwards…IT WAS THAT GOOD! Bonus points for the owner being an absolute cutie.“
Customers` Favorites
“The food was good on my end. My man had a small clump of hair in his food. They actually took his food off the bill due to the hair! The really made our stay better! I got the tour of Italy and my man had the 5 Cheese ziti besides that our experience was great. Unfortunately had to put 4 stars on the food just because of the hair. I tried to capture the hair in the photos and our dishes“
Customers` Favorites
“Every time I’ve been here the experience was amazing. They opened their doors to our church for a fellowship brunch and Kenny did an awesome job! The pizza taste so good, especially the Pickle pizza. Definitely recommend trying it out.“
Customers` Favorites
“best pizza in Grand Rapids hands down!“
Customers` Favorites
“Im Happy to say Mcalister's didn't disappoint... almost.
First and foremost. This place is better than the Penera across the street. I'll die on that hill.
Secondly their food is amazing for sit down. And am yet to complain when I dine in. Truely 5 star experience if I say so myself for a deli shop.
Third... the drive through needs work or a new order of operations to keep food FRESH throughout the process.. what do I mean by this? I have only had issues when going through the drive through. Soggy toast. Messy sandwiches falling apart. And the most recent one of French dip sauce being half put on and thrown into a to-go bag just to have it spill over my fiancé's WHITE gaming chair apon opening. I wish I had took pictures but im telling it for what it is.
Final thoughts:
Overall ill settle for 4 stars but cannot give 5 until they fix the drive through situation. Not quite sure if there is a process that can be adjusted to ensure toast doesn't get soggy, loose items won't spill or leak, and food doesn't feel like its been sitting for 30min wrapped heavily in wrapper for steam to soggy it all up. I know a deli has a lot to keep up with. For them to have a drive through is great! Perfect for people on the go quickly. But all i have to say is I'd rather sit down when I can- every time.
The customer service while dining in is unprecedented with any other location I can think of. Everyone is so nice and very quick to help anyway possible to ensure your experience is up to their standards. The staff are doing very well. Especially the lunch crew as of this date. The evening crew seems to lack a little bit of coordination from what I can see by prospecting. But none the less the service was the same.
The atmosphere inside is somewhat homely. What i mean by this is- as a 2000s kid growing up and listening to the radio with my dad was a big part and their music selection and over all inside vibe is great, relaxing, and perfect to unwind with the family and enjoy some fresh deli products.
Overall score:
With drive through experience 3.5 / 5
Without drive through experience 4.5/5
Food (dine in) 5/5
Food (drive through) 2.5/5
Service 4.0/5
Atmosphere 4.5/5
History:
1st experience: (Drive through) Poor experience
- large loaded sub and soup (soggy)
2nd experience: (dine in) Amazing experience
- BLT (actually the best BLT I every had)
3rd experience: (dine in) Amazing experience
- Ruben (an absolute amazing product)
4th experience (drive theough) Poor experience
- French dip and sandwiches (all soggy and poorly packaged)“
Customers` Favorites
“Ate here for the very first time yesterday. Hands down one of the best customer service experiences I’ve had since becoming a party of 3! From the complimentary treats provided to turn frowns upside down after my son hurt himself to the refusal to allow me to clean up after the mess we made... “oh no ma’am, that’s my job you don’t worry about it, I’ll take care of it”. I have never felt more welcomed in a restaurant! Thank you to the staff on yesterday for not only making me feel welcomed but for making me feel as though you valued me and my children in your establishment. YES we will be back! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“Only 1 person working and she is working hard. She was very upfront about there being a delay because she was busy. I appreciated that. In spite of being busy she was very professional and polite and informative. Great job! And I love the veggie subs.“
Customers` Favorites
“Just yesterday my employer treated myself as well as my fellow associates and managers to a spread from Potbelly. This was in fact my very first experience with this brand. I am beyond grateful to my employer for giving us the opportunity to experience Potbelly at no cost to their employees. All the food in its entirety was amazing. I am now looking forward with great anticipation to visiting a Potbelly location for myself soon.“
Customers` Favorites
“Friendly atomsphere good food“
Customers` Favorites
“I can’t say enough amazing things about this wonderful Chick-fil-A location! I am not a review writer ever but wow, I’m a sucker for good customer service and the manager at this location goes above and beyond. John G. Embodies customer service to a tee. This man told my friend and I with our kids a couple weeks ago about the kids eat free Tuesdays and the following week we were there. This man took the time to bring our kids stickers, after his shift took a few extra mins to check in and make sure we were enjoying our food and then he said the line that every single mom wants to hear, as we were all staring at the mess our kids made this man says “don’t worry about cleaning up, that’s why you come here right? We got it.” Done, sir, you have a customer for life in me! Thank you again for making our visit so so special!“
Customers` Favorites
“best customer service the elderly lady at the counter with all the pins was really sweet and friendly. and the busser suggested a great flavored coffee“
Customers` Favorites
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“fantastic service and pizza“