“I have bought cookies twice trying to get windmill cookies. Both times the wrong cookies were in the package. One time chessmen and unsure of next package but it had chickens and people. Both tasted like ginger snaps. Still giving five stars because we all make mistakes.“
“I love the decor in the store. It’s beautiful! Cute products. I had placed an order over the phone, and when I picked up everything was as ordered. The whole party enjoyed everything! Raved how good it was! We got the large chocolate chip cake and a dozen mini ones and they were perfect! Can’t wait to get more.“
“I LOVE LOVE LOVE Kellie (the manager)In a world where customer service seems to be fading, Kellie is top notch! First thing every morning she is kind, funny and fast…I cannot say enough good things about her. My coffee is always hot, consistent and delicious. Grandville 6606 the #1 location ?“
“I was tagged in a post today that my name was on the board for a free cupcake (1st timer) And I was in the area so I stopped in for that and a few treats for the rest of the family. The young lady that was working this evening had a great recommendation on the cupcake, absolutely delicious. cookies n creme, just do it (in the fridge ? ) but what was even better was her customer service and she was such a sweet girl. She was welcoming, smiling and very nice, we chatted for a couple minutes. Good recommendations for treats. I've worked in customer service for close to 20 years and it's the young ladies like that that make going places a better experience and I give credit where credit is due. well done. five stars directly to the young lady working this evening April 1st! will definitely be back!“