Steak 'n Shake
$ • Burgers, Fast Food
Hours:
4360 Kenowa Ave SW, Grandville
(616) 667-0744
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
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I purchased food on the mobile app for delivery. My food was never delivered. They still took my money. They sent me an email saying they canceled my order but still haven't returned my money. there's absolutely no way to speak to a person on the phone and I've sent numerous complaints through every avenue that I can email the mobile app this website on Facebook. I will never go back there again You just bought yourself $42.67 worth of bad advertising! Hope you're happy with yourself.
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
This place peaked decades ago and has now settled for being a meme that serves trash. Courting MAGA means they know they’ll be out of business in 2-3 years and are milking it until then. Eat at your own risk.
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
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Steak 'n Shake is a mixed bag according to customers. Some feel the restaurant has gone downhill, with no tableside service and a lack of English-speaking employees. The food quality has also declined, with disappointing chili and coffee. Others still enjoy the food, especially the shoe string fries and cheese, but miss the old-fashioned dining experience. The atmosphere may not be great, and the service can be hit or miss, but if you're looking for a classic burger, fries, and shake, Steak 'n Shake is still recommended by many. Recent reviews mention that the food is typical for Steak 'n Shake and that the self-service kiosks are a good idea. While some customers find it difficult to keep tables clean due to limited staff, others have had a great experience with fresh food, friendly service, and a clean environment. Overall, it remains a place where many enjoy their favorite burgers and fries, despite the ongoing challenges with service and atmosphere.