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“Natalie delivered my food out to my car in the pouring rain at McDonald’s and had such a great attitude the entire time. From the start, the customer service was super friendly and professional, and the weather didn’t affect the experience at all. I really appreciated the kindness and positive attitude, employees like Natalie make a big difference!“
“Very convenient stop combining a well-organized gas station and a McDonald's in one location. The staff are friendly, helpful, and focused on providing excellent customer service. Clean facilities, quick service, and a welcoming atmosphere make this a great place to refuel, grab a meal, and continue your journey comfortably.“
“This store has struggled I believe with keeping employees but the employees they do have are very kind, friendly and they make their refreshers with CARE and TASTY. The McDonalds East Grabd River employees are snotty , unfriendly appear stressed and over worked and they take no care into the drinks(refreshers) and how they make them . BUT Howell West Grand River they CARE!! Thankyou to who ever (gives it a thought when making your refreshers!!! I’d rate your store with a 10+ but East Grand River I stopped going to !!!
Keep up Howell West Grand River !!!! Top Job!!!!!“