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“This store has struggled I believe with keeping employees but the employees they do have are very kind, friendly and they make their refreshers with CARE and TASTY. The McDonalds East Grabd River employees are snotty , unfriendly appear stressed and over worked and they take no care into the drinks(refreshers) and how they make them . BUT Howell West Grand River they CARE!! Thankyou to who ever (gives it a thought when making your refreshers!!! I’d rate your store with a 10+ but East Grand River I stopped going to !!!
Keep up Howell West Grand River !!!! Top Job!!!!!“
“Low fuel, low patience, and not much time to spare — so I pulled into the McDonald's attached to the gas station by the outlet mall, right near the Howell machine.
What could’ve been a forgettable pit stop turned into a surprisingly smooth operation. Order went in fast, food came out hot, and nothing was missing (which already puts this place ahead of expectations).
It was one of those stops where everything just worked: grab gas, grab food, get back on the road without chaos. Not gourmet, not fancy — just dependable when you need it most.
Would stop again without hesitation.“
“Natalie delivered my food out to my car in the pouring rain at McDonald’s and had such a great attitude the entire time. From the start, the customer service was super friendly and professional, and the weather didn’t affect the experience at all. I really appreciated the kindness and positive attitude, employees like Natalie make a big difference!“