Chicken Shops near Kentwood, MI

“I hate how much I love this chicken. The fish is ridiculously amazing as well. I crave it on the regular and just wish it were closer to me. My favorite is the tenders with the spicy seasoning. The man in charge is super helpful and has excellent customer service. My only "complaint" is I wish he had more space and seating to eat in.“

“Hope the owner sees this as I'm gonna write. I was semi undercover even though wearing top of the line material, I went into your kfc on eastern and 52nd. I asked if u had anything left over. They gave a biscuit and an old thigh and they were grateful. I then took a moment and went b
ack in thanking them for their service and asked if I could fill my water bottle, they were so gracies. I gave them 100 bucks to split. Small white girl, heavy set guy and a smaller cook. I said split for your kindness. The joy they had. Owner..do the same..reward your workers. 100 bucks to u may seem nothing but others it makes them cry“

“Excellent hot wings nd freshly cooked we don't have them here in Kalamazoo“

“We had a great time there Sunday...My wife, daughter and our great granddaughter had a fun couple of hours...The music was great...We love The Moonrays...weather was perfect...Thanks...Two of our granddaughters have worked there...Amelia & Hailey...We'll be back...“

“Been a few months since I've been to this location. Turns out they've redesigned their drive-thru so that if you're using mobile-thru you have to take a completely different entrance into the parking lot than what you used to. You can't even get into that line without leaving the parking lot, going out into the street and reentering through the other entrance. So when you get in the wrong line, it becomes a big catastrophe trying to get your food.“

“Our favorite ice cream in GR!“

“The space inside and parking is limited. But that chicken is fried to perfection every single time! I went back twice! Not to mention, I found out that the location on Eastern is the only black owned location so I will support that one for sure!“

“Out running errands and stopped in for dinner. Had the Smokehouse BBQ with crispy filet, it was really good (unfortunately it's seasonal). Staff is always friendly and the facility is always tidy and clean. (Full disclosure, my wife works there 😁).“

“Juju bird catered my husband’s 40th birthday party. The chicken was AMAZING and they were wonderful to work with“

“Let me start by saying we love Chik-Fil-A. Mobile order drive thru lane here lacks typical Chil-Fil-A service during busy times. Not enough workers to man mobile pickup and regular drive thru orders. Recent visit it took about 20 minutes to get to window and get food despite a short mobile pickup line. Would recommend doing carry out to get food at this location during busy times.“

“As someone visiting from out of town, I had a rough experience when I placed an order with what turned out to be an abandoned location. Confused and disappointed, I came across this nearby spot and decided to ask if they were affiliated. Not only were they not connected, but they were just as shocked as I was about what had happened.

What truly touched me was the kindness and compassion of Mrs. Omar and Mrs. Christian. These two amazing ladies didn’t just express sympathy—they offered me a free meal without hesitation. Their generosity and warmth turned a frustrating experience into one that reminded me how good people can be.

The food was delicious, the atmosphere was welcoming, and the customer service was beyond exceptional. Thank you both for your kindness—I will never forget it. If you’re in the area, this place is a must-visit not just for the food, but for the heart behind it.🥹🙏🏾 God Bless you all.“

“I come to chick Fil a, but something is not right with your app. I have over 10,000 points and can never redeem them via mobile or in restaurants. I click redeem, choose item, add to order but when I go to check out, there is still a total. Today I went in the restaurant, scanned the item & it did not come off the order. Luckily the manager was kind enough to refund me what I wanted to redeem but that should not have to happen.“

“I can’t say enough amazing things about this wonderful Chick-fil-A location! I am not a review writer ever but wow, I’m a sucker for good customer service and the manager at this location goes above and beyond. John G. Embodies customer service to a tee. This man told my friend and I with our kids a couple weeks ago about the kids eat free Tuesdays and the following week we were there. This man took the time to bring our kids stickers, after his shift took a few extra mins to check in and make sure we were enjoying our food and then he said the line that every single mom wants to hear, as we were all staring at the mess our kids made this man says “don’t worry about cleaning up, that’s why you come here right? We got it.” Done, sir, you have a customer for life in me! Thank you again for making our visit so so special!“

“Food cooked fresh, as you order & lots of vegan options.“

“My daughter and I drove a long way together from Westland to Wyoming to watch her son Michael(my grandson) play Basketball for Grace Christian University. After the game, wanting to get back home, we stopped at KFC to get a quick meal and get started on the long drive back home. We were greeted at the counter by a very friendly young man who asked if we were ready to order. We both ordered the 2 piece $5.00 meals. He informed us that it would take at least 10 minutes to cook up more wings,drumsticks and thighs. We growned, but decided to stay and wait. He felt bad and apologized and then said "Would you be willing to take 2 Chicken breasts in place of the other 2 pieces"? We said "Sure!,Thank you"! It was all very delicious and filling, and really helped to make our day even better. That was really very kind of him and you could tell that he works from the heart. Thank you“