Customers` Favorites
“Whoever is responsible for hiring at this location is on point, this is not only the best staffed Biggby but quite possibly the best staffed coffee shop in the world in general! Super friendly and exceptionally helpful with ordering and explaining items. Always smiles on the faces of these wonderfully helpful people. I would come here all the time but the overall vibe of the place (staff excluded) leaves a bit to be desired.Indoor color scheme is jarring, outside looks like it could use a face lift, but the drive through is pretty great and, again, the staff keep it moving quickly while still assuring quality of product delivered to drivers. I love their little tip jar themes, even if I wasn't a tipper and/or didn't love the staff here, I would still put a little sumpin sumpin in there for creativity alone.Sadly, through no fault of staff, this place gets 1 star for atmosphere and a deduction from an otherwise overall 5 star rating because although I can imagine worse places, this could be so much more inviting and comfortable. Why maintain a dining area that no one wants to sit in? I need to be in town from out of state for an extended period for personal and family reasons and find myself in need of a place to work remotely for the time. Instead of coming here for it's much more convenient location, friendly staff, and great menu, I instead go all the way to Panera almost daily and have joined their drink membership program ONLY because they don't have music blasting out of a music system that is in serious need of an upgrade. Seriously, this is the only reason! Seems like an easy enough fix. Someone please get this awesome staff (and me!) a decent speaker/sound system installed it sounds like listening to old cassettes from the inside of a my high school boyfriend's hand-me-down Chevy from 1980, there's only so much I can take of it :( Will amend rating when I see some much needed upgrade action, don't be slumlords!“
Customers` Favorites
“Amazing experience. The hubby and I thought we were just stopping for a coffee and dessert until CuCu made the experience delightful and went above and beyond. Their coffee was delicious and the caramel espresso dessert was top notch. We will definitely be back and recommend this place to everyone.“
Customers` Favorites
“I had read about this place when looking for places not far from MSU and thought it sounded interesting. I've never tried Turkish food and it was amazing. I met up with my daughter and 2 of her friends and all of us liked all of our lunches. I also got a piece of Baklava to go and it was amazing. The Turkish tea was amazing also. I will definitely be back!“
Customers` Favorites
“I was helped by a blonde cashier, who was super friendly, and greeted me with an enthusiastic. Happy Monday! The service was wonderful. I ordered a mango smoothie, there was a miscommunication about having the cream on top, and they were so helpful in getting me a new one. It may have been my fault because my hearing is not the best. Regardless, they were very friendly and accommodating. My mother who used to have her own bakery, and is now retired, is quite a baked goods snob. In a good way. She loved the three different desserts I had her try. She usually doesn't like anyone's baked goods, but her own, but I could tell she absolutely loved the crêpe cake, the strawberry shortcake cup, and the dark chocolate cheesecake.The baked goods were so good, I went back later this evening, to get a mango slush, made with real fruit, and two other baked goods.“
Customers` Favorites
“This is a lovely place! Unique menu items, great flavors, nice portions and great service. Went to another restaurant but they had water main issues so they recommended the soup spoon cafe. I fell in love. Went back again to take my boyfriend out to breakfast and I knew he wouldn’t be disappointed. I was right! He love it as well. No doubt, it will become a regular spot from now on!“
Customers` Favorites
“We've tried many tea places in East Lansing, but this is our favorite! The tea tastes so much better than other places, and they offer a good variety of products and flavors on the menu. Everyone is kind also and I have yet to have a bad experience there. Definitely my first choice for milk tea or boba in East Lansing.“
Customers` Favorites
“coffee barrel is the most comforting coffee shop I have ever been to! whether it’s a first time ordering a delicious fun coffee or you’re just going to enjoy the amazing environment, the baristas will treat you with respect and kindness, 10/10“
Customers` Favorites
“Made online purchase two weeks ago, the vegan cinnamon latte and vanilla cupcakes were delicious! I tried to only eat half of one but couldn't put it down, they are that good! Perfect treat for post work out. Love them! Making second order soon!“
Customers` Favorites
“Whoa, Drew just made me a surprisingly amazing decaf peppermint latte. One of the best I’ve had in quite a long time. Feeling so grateful right now. He was also extremely welcoming and entertaining as we sat at the bar for a bit.Dietary restrictions: Welcoming to food sensitivities“
“I come in almost every day, and I'm greeted with a friendly face and a knowledge of my daily order. My experience every time is great, never had a problem with my drink, or any other drink I've ordered. They are top notch and give great service.“
“Awesome food wonderful Asian cuisine with a new Asian food experience for my family and I. Very large sharable portions and nothing was over $18.50; Most items were priced between $10-$15.The only minor mishap we had was our waiter did not speak hardly any English so our questions could not be answered about the new foods we wanted to try. Luckily the online menu shows pictures of all their dishes and we had our phones so we could google everything to understand what the dishes were. The waiter was very nice though and did his best he could and we greatly appreciated it. The food was excellent and we will definitely be back again!!!!!Vegetarian options: You can customize many dishes to your liking to make it a vegetarian mealKid-friendliness: They have several pool tables to keep kids entertained while waiting on your food.“
“On Okemos Street is a good coffee shop.We passed it on our walk this morning, had a cappuccino and a cheese croissant, everything was good, the staff are very respectful, the place is perfect for enjoying your morning coffee, they have outside seating, free parking.ThanksKid-friendliness: SuitableParking: Available, FreeWheelchair accessibility: Available“
Customers` Favorites
“Such a cute little place with a few spots room to sit and eat friendly service and delicious rolled ice cream definitely worth the trip ? my daughter and I loved it and will be back i customized Mike with almond milk chocolate coffee Carmel nilla wafers and a toasted marshmallow it was perfect my daughter had their cookie monster one and she enjoyed every bite ?Dietary restrictions: Non dairy options available and are deliciousKid-friendliness: So many ways to customize you can satisfy even the pickiest kid (or adult)“
Customers` Favorites
“I went here for the first time today and was blown away. To start, the staff was so friendly (shoutout Lesley and Chloe). Since it was my first time, they gave me suggestions based of my dietary restrictions (vegetarian) and my taste of coffee (sweeter). I got the Greek wrap without the chicken and added avocado based on Lesley's recommendation. It tasted great. Chloe suggested the Smores latte and it was exactly what I wanted. I sat in the Cafe for some time on my laptop (they offer wifi :)) and Chloe and Lesley were so friendly. They also had multiple regulars come in during this time and they remembered their orders; they clearly had built relationships with these customers.“
Customers` Favorites
“A Recent visit after many months away from area. The restaurant was very busy on a wknd. We had a typical, eggs, sausage, toast, and hashbrown potatoes. With coffee. Service was pleasant and very efficient. This place brings an insulated pitcher of coffee. For abt 4 cup refills. There were abt 4 servers. All appeared very efficient. The restrooms were clean, at this late in the morning time. Lots of free prkng. Very modest pricing. Highly recommend Fernando's Café. Update March '24. Late morning wknd visit. Place was totally full at 1pm. Were able to get a table rite away. Order taken, food served very timely, food prepared as requested. Excellent service. Restrooms in good shape during a busy period. Again, we got a take-out cup for our remaining coffee. Very friendly & courteous service. We like this place. Much better pricing & service compared to Anna's House.“
Customers` Favorites
“Today was my first time ever stopping by this location and the staff that work here are the FRIENDLIEST out of any of the locations that I have ever been to. I was very impressed with how clean, comfortable and inviting the atmosphere is and I loved how every customer got a friendly greeting when they walked in as well as a thank you when they left.“
Customers` Favorites
“This is by far THE BEST location I’ve ever been to…it’s not too busy, and the staff is warm and inviting. The young lady that helped me today was very friendly and is worth her value in gold! In todays world, it’s so difficult to find good employees, let alone good customer service, and this place had both! Whatever management is doing to attract and keep good staff, keep doing it! I will be back! :) the vibes are awesome here! Good people~“
Customers` Favorites
“I almost don’t want to leave this review bc I don’t want to give away my secret. This Biggby is the absolute best one on this side of town. I think it’s usually quiet bc there’s no drive thru. But there’s never a wait, the service is always fabulous, and the food and drinks are always perfect. Zero complaints about this Biggby! Give these people an award!“
Customers` Favorites
“Wonderful home style food in a home style restaurant! I had the meatloaf… sorry Mom, I like Donald’s (the chef’s) meatloaf better than yours. His cheese cake varieties rival dedicated dessert fare at specialty dessert places. I’m from Seattle and that’s no small task.Not just a hole in the wall cafe. Wonderfully attentive and friendly wait staff. Jeanette the owner, is very professional and yet super friendly. Very happy to greet the regulars and us newbies.If a homey atmosphere and wonderfully flavorful Home style cooking is your favorite, then treat yourself and your family to Sunnyside Cafe.“
Customers` Favorites
“My wife and I often stop on weekends before our grandkid’s hockey games up the road off Hannah. It can be very busy or totally dead in here but the staff is usually quick to get our coffee/chai tea orders prepared. No drive through option here but parking is usually available right out front. Just need to be careful backing out.Parking: Parking spots are a bit tight especially in snowy weather.“
“Let me preface this with the fact that I travel all over the state of Michigan for my job. I swing into coffee shops all the time when I’m on the road and give employees of coffee shops and cafes the opportunity to make whatever they want and have creative freedom. I’ve swing into this location a couple of different times but the last two times I’ve been here have prompted me to make a review. The barista Josh know how to make a coffee. It was a mocha cold brew with white chocolate and mint. It was so good I thought about it periodically throughout the week until I was back into Lansing for the day. The customer service of this store is amazing too, Sophia is who I talked two the last two times I visited. this is a store with two highly rated employees. These two definitely deserve recognition for the quality of work they carry out.“
Customers` Favorites
“I went there this morning and I love this location. Always very friendly and clean! Love that! There was a young lady behind the counter and I asked her for her recommendation and the drink that was made was absolutely delicious! Thank you, I’m sorry I didn’t get her name but she was wearing a blue mask and I totally respect that as well.“
Customers` Favorites
“I've been stopping in here for 4 years now. I pass 2 Biggbys and a Starbucks, but I've always stayed loyal to this branch. Staff are always in a great mood, positive vibe in the store too. Always clean and I don't think they've ever been out of a drink I've asked for either. While the faces have changed a little in my time visiting here,the new ones are always just as kind and sincere as the last. I also visit this one mostly upon open,but am known to stop in at random times during the day if I need an extra " fix " to get me home.“
“Play new the manager's name then I would tell you but they were so kind and so wonderful and made our drinks absolutely delicious and perfect and he was by himself and there was a crowd the day that we went so we were absolutely pleased and he did a wonderful job and if there was any way that he could get something some kind of reward and return for this I wish he could because he was just such a great manager of the place“
“Went here for a night out in the beautiful EL and was served by Ella. She went above and beyond by continually providing prompt service always with a smile on her face. Even when my close colleague was lying on the floor she continued to provide great assistance by gathering both waters and mozzarella sticks (10/10) for him. I have since chosen her as my godmother for my 2nd oldest and she has continued to provide amazing service for us all!“
“I ordered a vegan burger and a berry berry bowl. Oh my goodness, it was so magnificent. My burger came with a spear pickle which was delish and some natural potatoes chips. The bowl was absolutely impressive, it was a large portion as well. Bravo to this place!!“
Customers` Favorites
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“The pies are all amazing, it doesn't matter which one you get. But you don't want to order online because you'll miss the display case of daily specials. The quiche is always terrific, again it doesn't matter which one you get. My go to is the BLT but I switch it the mayo for mustard. Great place for lunch and a slice of pie!“