Customers` Favorites
Customers` Favorites
“The charm of a small town. The story about why they opened and who they are. @That New Place has a unique menu with some great flavor combos that just complete the dish.“
Customers` Favorites
“GREAT CUSTOMER SERVICE! Wait isn’t long at all! very nice environment to stay and hang out!“
“Love it! Wonderful atmosphere, delicious coffee and an amazing Lemon BlackBerry scone. Great staff. Highly recommend.“
Customers` Favorites
“Amazing costumer service! Amazing coffee made quick and to perfection. Highly recommend the salted caramel latte“
Customers` Favorites
“I love coming to the downtown location for studying. The atmosphere is super fun and the coffee is great. There is a new girl behind the counter and she’s great. I’ll have to get her name next time i go! I highly recommend everyone stop in.“
Customers` Favorites
“Wow I was just on this side of town and I asked Siri “coffee near me” she gave bigby and then this place. Let me tell you I don’t regret choosing here. Ambiance 10/10 calm relaxing chill. I’d come here to finish up work and have coffee any day. DONT GET ME STARTED ON THE ASIAGO BAGEL. Fun fact. One of the workers sisters I’m assuming she’s the owner said her sister learned baking in England and uses that for the IN HOUSE MADE PASTRIES AND BAGELS. When I say light and airy and absolute perfection. I will be back … it’s kind of far from me but I will come back for that bagel alone!!! But everything else is amazing as well. And they don’t skimp on the cream cheese!! Also super friendly staff! 10/10“
“Bree and the entire team at the Trowbridge Biggby are the best! I stop by here frequently for an energy boost on the way to class and they are always extremely friendly and fast!“
Customers` Favorites
“My partner and I had never been to Hooked, but we came for a Euchre tournament. The owner Matt is so pleasant, and the employees are so kind and gracious. The coffee and food were delicious. We highly recommend Hooked, and we will be at the next Euchre tournament for sure! Kudos Hooked on a job well done🙌🙌🙌“
“Stopped in this morning while I was downtown not realizing it had changed owners. The service was fantastic and the coffee was wonderful. Don’t miss out on the locally owned gem.“
Customers` Favorites
“My first time going there was yesterday March 24th and i absolutely had to go back again today! Everyone there is so kind and sweet! ❤️ i will forever choose Foster’s to be my coffee place!“
Customers` Favorites
“Best scones in the world! Friendly, welcoming, community-minded atmosphere and great coffee, too. Pour-over is worth the wait, and the NOLA iced coffee is a perfect pick-me-up.“
Customers` Favorites
“i love Coffee Barrel! Staff is always really cool and helpful. even when busy, they work quick to get drinks out. Their coffee is all really good and you can local made coffee by the bag from there which makes great gifts for people who like coffee.“
Customers` Favorites
“I enjoy their coffee and atmosphere. The worker accidently made the wrong drink for me, an americano instead of a drip, but came to my table a few minutes later and asked if I wanted her to make the correct drink. She was very polite and I appreciate her owning the mistake without me having to bring it up.“
“Mia always gives me wonderful drink recommendations and always has a positive attitude, even working out in the heat or on busy days. I’m here frequently and Mia, along with the entire staff, always make my day! You’ve got a loyal customer for life!“
Customers` Favorites
“Great food.“
Customers` Favorites
“I was super impressed and will definitely be back. The great place for a meeting as they have lots of available seating in a comfortable atmosphere. I really enjoyed the menu seemed fresh and unique but also had options for those of us with allergies.“
Customers` Favorites
“The flavors are perfect… friendly cozy and just welcoming. I wish they were closer. Please stop in and enjoy truly delicious offerings“
Customers` Favorites
“I got the Glow Bowl and it was so refreshing. I’m so happy we now have Playa Bowls in the area!“
Customers` Favorites
“Groovy donuts is all-around awesome. Great donuts and even better staff. It's an every week destination for my family.“
Customers` Favorites
“Do you still give out a free drink on your birthday? I was looking at my app and didn't see anything. So, I thought I would inquire.“
Customers` Favorites
“We came today on the first day as I've been eagerly awaiting opening! I had the peanut butter in a waffle cone. Literally the best thing EVER! Can't wait to come back again!! Great Job!!“
Customers` Favorites
“Spent some time at the Old Town Blue Owl on Wednesday. What a wonderful place. The coffee was amazing, the staff was great, the atmosphere perfect. We definitely will be back!“
Customers` Favorites
“clean and happy store. always a great experience.“
“What a lovely visit! The atmosphere is very inviting. The many seating choices makes a morning wanderer wander no more. Bar stools, tables, cozy high back chairs, couches, they have options! I had a nitro alongside my books and journal. A few minutes later, a barista comes over with a new nitro & tells me they realized the one I had may have been flat. (They realized it moments later.) That is amazing customer service! Divinity was the cashier and one that offered me a new one. She was great from beginning to end, even mentioning that they make their own brown sugar syrup! It’s pleasant starting your day with yummy coffee paired with a smiling face and such a feel good bonus that she cared that I had the nitro at its best. I walked blocks on a chilly morning for this with zero regrets. THANK YOU :)“
Customers` Favorites
“Favorite spot to get refreshers or an iced coffee. Aside from super recently the prices there are the best in my opinion for iced coffee. Everyone there is great and has a good personality that I have encountered and I am a frequent Dunkin costumer.“
Customers` Favorites
“Carter and Elise are amazeballs!!!!!!“
Customers` Favorites
“I usually order from DoorDash so I’ve never been inside. I am not actually a very big fan of Starbucks coffee. It’s a roasting preference. I was desperate for a hazelnut latte one morning so I ordered from this store on DoorDash. I was pleasantly surprised by how flavorful the latte was. I could actually taste hazelnut and it wasn’t overpowering the coffee. I’ve ordered from this place multiple times since, and the latte is consistently flavorful. They also leave cute messages on the cups. It really makes my day.“
Customers` Favorites
“Great experience! Wish they had a drive through yet if I lived near this location it would be my go-to! Great staff, suggesting if we wanted egg or bacon on our Turkey Havarti’s. Great job! Sandwich was hot all the way through which doesn’t always happen at other locations.“
Customers` Favorites
“Ya good little spot for 🧋 boba tea“
Customers` Favorites
“I love this place me and wife eat here every weekend“
“One of my fave Starbucks in the MSU area because there's space to relax and it doesn't feel as corporate or uptight. The baristas are interesting and helpful and service pretty darn quick. I do coffee as opposed to fancy drinks, so I'm always relieved when coffee is strong and really good.“
Customers` Favorites
“⭐️⭐️⭐️⭐️⭐️ This was my first visit to Biggby, and I was very impressed. Emily went above and beyond with her service. She prepared my coffee and bagel perfectly, was professional and welcoming, and even wrote my order on paper to put on the wall so she can remember it whenever I come back. That kind of personal touch is outstanding and something I have never seen before. Truly excellent service!“
Customers` Favorites
“Food and service was amazing! Will definitely be visiting again :)“
Customers` Favorites
“Great everything. We go to the EL location and am super happy every time walking out. Great service, great selection and the donuts are top notch. If you haven t been here, you’re missing out!“
Customers` Favorites
“Heubert, Noah, and Will are the three baristas that helped me out tonight with a little “promo confusion,” but their kindness and friendliness really turned my day around. Also, my drink was perfect. Per usual. Thank you guys again!!“
“A very warm and welcoming environment, offers a variety of meetings and activities for everyone.“
Customers` Favorites
“I enjoy their variety and consistency. It would be nice if the Okemos location had a bench and a bike rack.“
Customers` Favorites
“Regular here. Used to be a daily stop; honestly the new workers make my coffee so gross. I boycotted and go to Dunkin’ now! Biggby is overpriced for what you get tbh. And most days I don’t even like the taste. It’s truly hit or miss at this location. What a shame. 😩🙁“
“The Starbucks on the MSU campus is a fantastic spot for students, faculty, and visitors alike! The atmosphere is always welcoming and busy. I happen to be a visitor but the staff here are incredibly friendly and efficient, even during busy hours.
As a local Realtor, I think Starbucks a great place to take a break from my busy schedule. Next time you’re on Campus, check it out. It’s between the MSU Spirit Shop and MSU Store, for a quick snack or a new MSU shirt. “
Customers` Favorites
“The service was prompt and my latte (Salted Carmel) was the a absolute best!! I loved the atmosphere and the premium on TRUTH was refreshing! RUN, don't walk to The Urban Cup of Lansing!“
“I had an amazing experience at Starbucks thanks to Maddlyn! It was my first time ordering, and she was so kind, patient, and welcoming. She helped me navigate the menu without making me feel rushed or overwhelmed, which I really appreciated. She was incredibly sweet, answered all of my questions, and even made my drink herself. It tasted amazing! Customer service like hers is what keeps people coming back. Thank you, Maddlyn, for making my first Starbucks experience such a great one!“
“This is my ideal place to meet up with friends or get coffee while I shop in the bookstore. It is very cozy, friendly, and convenient. The food is always good. I am so glad that this place is open following the COVID pandemic. You can also be here alone while eating and, in the meantime, reading a book or magazine.“
Customers` Favorites
“I #liveluaghlovebiggby thank you Jen Nolan remi Kelsey and Evelyn“
Customers` Favorites
“I believe these two deserve a shout out for excellent service Jaylin and the other batista whose name I wasn't able to get. I came in today April 6 around 11:25am for two drinks and the line would not end. People kept on coming. They work like a well oiled machine and deserve praise.“
“Very good stay, a well managed hotel. Very clean room. Friendly, accommodating staff. Beck on the front desk and Chief Engineer John Hazard were especially helpful. The hotel is walking distance from the State Capital buildings with convenient, attached parking and the ideal place to stay if you're doing going to the legislature. Lots of nearby bars and restaurants, walking distance. No need to drive, once you're there. I'll definitely be back.“
Customers` Favorites
“staff is very friendly and on top of things. great breakfast food!! Monica is a great waitress!“
Customers` Favorites
“Okay so, Bell and Lainey, They are so beyond sweet, I was having a rough day and told them to please make my drink with extra love and they had given me their shift drink. They made my whole day with literally just an act of kindness. Thank you again so much🥺🩷“
“I have to say that most of the time my drinks are made correctly. Once in awhile there's an issue. But that being said, nobody's perfect and things happen especially during peak busy times and training new employees. So I totally get it. Anytime I've had an issue, it's been resolved. They were extremely friendly about it. Never a hassle. As for the wait times. I don't get the reviews that say they are extremely slow. All of the Starbucks I go to have long lines. Sometimes they move quicker than other times. But generally I estimate it being around 5-10 minutes. This location has the nicest staff. I've been coming here since they open.“
Customers` Favorites
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“Wonderful customer service!“