Starbucks in Mount Pleasant

“It's a Starbucks. Clearly understaffed, but a sweet gal behind the counter. One things for sure those Baristas don't get paid enough. I mean good lord if they sell 3 cake pops an hour it would cover $15 an hour for an employee. And in the 20 minutes I was there I watched 5 being sold on top of aplenty of there items (including, but not limited to my indulgent $20 bag of decaf). Just saying Starbucks. Maybe there wouldn't need to be so many protests or Unionized stores if you just did the right thing and put people over profit. #livingwage.“

“This Starbucks has super heroes for employees!! I stopped by this location to enter some notes on my laptop that I wrote down after some sales stops. I ordered my food and drink ahead of time, and once I arrived I came in to eat and work at a table. As soon as I sat down, I spilled my FULL Iced Peppermint Mocha all over my work papers, my food, and MY LAPTOP. I thought my life had ended. Then, Katelynn and her crew came to the rescue. Katelynn came right over with napkins and towels and helped soak up the mess I had so embarrassingly made. While I stared in shock at what I had done, Katelynn made the conscious choice to ask about my laptop, wipe it off, and make sure no further damage was done. Not only did Katelynn help me clean up the spill and avoid a technological disaster, but she also remade my drink and my food (which she totally did not have to do considering this was all my fault). And she didn't stop there. After Katelynn remade my drink and food, she helped me dry out my work papers so that I didn't lose the notes I had written down during my sales stops. Thankfully, Noah was also a part of the crew this day as well. Noah noticed I was struggling cleaning up the stickiness aftermath with a dry napkin (why I thought this would work, I don't know) The stickiness was starting to dry across my laptop keys and in the cord ports. Without me even asking, Noah handed me some alcohol wipes so I could better clean my laptop ensuring it didn't get gunked up from my drink.
Did I mention that I have only been at my new job for a month?
Katelynn and Noah saved my day, my laptop, and maybe even my job.
Thank you Katelynn and Noah!!!!!!!!!! <3“

“I'm usually not the one to take to the internet about my service but I had a less than pleasant experience today. Not only was my cup half foam, but it was prepared with coconut milk when I requested almond milk. I work as a barista currently so I understand the busy lifestyle but idk this is pretty unacceptable. The manager was rude and pushed past me without saying excuse me as well. Customer service needs to be held to a higher standard here. I did not pay 11 dollars to get half a cup of a latte, that was served incorrectly and a wrap that was served lewk warm. I've had many many maaany pleasant experiences in the past, but recently it's been pretty poor. Hopefully I can have those experiences once again.“