McDonald's in Roseville

“I've gone there once a week for about 4 months now, and about the same time after being tricked with y'all's AI voice I waited for about 10 seconds and got a hold of a real person they were all super nice all the way through and about once every 6 weeks I get a slamming burger where it tastes hot and all I get is just a regular burger but it tastes good The rest of the time it's just not good I don't add pickles on there sometimes I don't know if that makes a difference but the last burger I had like I said once out of every once in a while I'll get it and let us burger is awesome It's just you can tell it's fresh from the grill at least several minutes anyway the people there outstanding thank you“

“Food was fresh, and there is never enough staff available when needed. Each shift and crew is different. There are days you don't have to wait for food too long, and you can at least get a smile out of at least one crew member. Our McDoubles were a bit sloppy today. They also need to learn to double up on cup holders when it's more than 2 drinks because their cup holders are so flimbsy. Sometimes their pretty good about giving fresh hot fries but my last couple of visits I have to go in and ask for some fresh ones very inconvenient especially when you order through you mobile app.“

“I want to apologize for a drive through mix up. This Mc Donald's app defaults orders to the counter,while others default to the drive thru. My mistake. This mistake was not caught at the drive thru however.I then made another mistake by not checking in.(Alot of McDs don't want to check you in.) I was then told I had to drive around to check in.I checked in and was told to pull ahead for my order. Now I was told I had to go inside.I refused because at this point I was being punished for making honest mistakes even though at this point they had mishandled things too. THIS PROBLEM WAS CREATED BY CORPERATE POLICY REGUARDING THE APP DEFAULT PICKUP OPTION.Thankyou McD Roseville the food is always good! I am very sorry for the mixup.“

“This has been twice I've visited them paid for extra tarter and did not get extra tartar and didn't realize it till I got all the way home So I will have to start double checking my food to make sure my order is correct because I'm not trying to donate $0.50 to McDonald's just because.Outside of that it is good customer service.The food is fresh and hot.And prepared relatively quickly.“