McDonald's in Detroit

“Purchased a big breakfast and all was good except no salt or pepper was given... I have noticed a trend with most fast food places they don't automatically given a customer condiments anymore, one would have to ask and I think it should be a given according to purchase...no big deal just an observation. The price no problem.“

“Fast, fresh, hot food. Pleasant staff, which unfortunately is becoming less common than it should be, but there was a line for both of the kiosk 's and she actually called us over offering to take our order. This is also becoming less common and I appreciated her willingness to help and do it without making us feel like she was being put out or annoyed. I wish I had payed closer attention to her name. The dining room was also very clean, had no problem finding a clean table and there was a worker mopping the floor in the dining area and even though we offered to move he declined and patiently waited for us to finish to mop up under our table and the ones next to it.“

“Today is July 23, 2026. I went to this McDonald's location at 5:40p.m. after work having a bad day. But the service I was provided today at the drive thru was better than Chick-fil-A. It wasn't no line so I decided to go to the drive thru. In the process the young lady ask can I take your order. I'm like dang give me a second I'm not used to them responding that fast. I placed my order pulled up to window one to pay for my order. I told the young lady at the window I'm not used to y'all responding so fast. Pulled up for my food. The other young lady had my drinks at the window. My son and I in shoke they moving so fast. I told the young lady I know I want fast food but dang. I dropped one of my drinks on my truck. The young lady made me another drink and cleaned off my door from the last drink I dropped!!!!!! All I got to say is. Those young ladies working the drive in need the be put as Employee of the Month and deserve a raise! I have never received such fast professional caring service from a McDonald's location in my life! I don't know those young ladies names. But please give them extra credit hour's. Especially extra hours. If they willing to work 3rd shift. Put them on 3rd shift. Because y'all 3rd shift is terrible at most Detroit locations. But I wanted to acknowledge the best professional and caring service I ever received. Thank you for your service young ladies and keep up the good work.“

“Today I went to get dinner with my daughters and one of the workers, Kiyoshi, was very nice and a fantastic worker. Never in my life have I been atended so nicely, there are a few people like her, I wish her the best.❤️❤️❤️🌷🌹“

“I really enjoyed the fries at McDonald’s on Mack Ave in Detroit. They came out hot, fresh, and with that perfect crisp that makes you want to keep eating them. Honestly, they tasted just right and made the whole meal feel better. It was one of those simple things that just hits the spot.“

“I stopped by late night doordashing tonight and let me just say Miss A!ntoniece is amazing here. She needs a raise she's very hard working and she goes above and beyond as far as her customer service. I'm really impressed someone give this kind lady a raise“

“My favorite location..my coffee and food is always good but the dine in area is always closed when I get off of work 😡I wish the dine in area would stay open at least until 8pm though at least for take out orders I want a sandwich after work sometimes“

“I'm going to be straight up as it is armad make me have a new perspective on the ownership maybe staff at this building every time I've interacted with this employee he went above and beyond to make sure I was satisfied I told him about the experience I've had here before and the reason why I don't come to this place is a great employee hopefully you guys recognize it and give this young man a chance“

“So I just stopped by here to pick up some chocolate chip cookies. I was greeted by Keith Who gave me excellent customer service. Keith greeted me with a smile and took care of everything. I appreciate his excellent customer service. Thank you.Keith! You Rock!“

“I was very happy and surprised by the excellent service I received from Ryan. The place was back inside and drive through but she was fast, professional, friendly and helpful. I haven’t seem that type of service from a fast food in a very long time. Ryan needs to be hired by corporate to go around to help train personnel how to work in a fast pace environment but makes it looks so easy. Thank you Ryan you restore my trust to visit this McDonald's on a regular basis.“

“My con about this place is they need better customer service skills here because some of them had attitudes like they didn't want to work today or something.

My pro is my food was nice hot and fresh they customer service was good when I drove up to the window and his they greeted you like we are cool after how rude they were on the intercom like 5minutes ago.“

“I only ordered a caramel frappe. I had a slight problem but the manager Dewan made sure I did not leave unsatisfied. I couldn't find my code for the Frappe and he made it happen and I was so elated. The service needs to step up the pace but that's not going to make me stop coming. they're doing the best they can and I liked it.. B-“

“My experience with this McDonald was absolutely amazing! From the employees who took our order to the employees who gave us our food! The employees were very polite, nice and just overall a warm welcoming atmosphere! Wish a lot of more service workers were like these employees at this McDonalds location! The date and time we went through the drive through was 2/19/2025 3:00pm so whatever crew was working was absolutely incredible!“

“Ordered on the app to pick up, pretty easy to use. I went in to pick my food up but couldn't get back to my order to get the # they needed (it was the first time i used it lol). The manager working helped & she was sweet. The young kids working were nice as well. & bam! My order was complete & I was on my way. Thanks guys!“

“If you want to be on time for work, don’t go till a hour of opening, there late coming to work in the mornings, it’s ridiculous I waited 45 minutes for 2 breakfast sandwiches because I was there before any workers, at the time of opening smh should’ve went to the other McDonald’s. Now I’m late for work . Chain reaction is real“

“So I have a question. It's 24hr but at a certain time at night it's doordash only? Because I was told that wen I rolled thru drive thru at 12:23am Jan. 29th 2026 and the man said door dash only. I'm not sure just asking my daughter use to work there.“

“Best customer service I've received in a long time in regards to fast food. Everyone was on point. I received my order quickly and the fries were hot! Best of all, everyone had a smile on their face. It's so hard to find people who are pleasant these days. This was a great experience.“

“We did app purchase. Food was made fresh and fast. Delived quickly to the car when it was finished. The parking lot was a bit dirty. But nothing to major

Dietary restrictions: You can customize your dietary needs on most of your order“

“The manager Hillary, was absolutely amazing. On a busy Valentine's Day, her attitude and work ethic was top notch. I am a server myself, and after a long day it was so refreshing to have somebody cater to my needs and provide such a positive experience. This woman needs a raise ASAP, because she is a true service provider!“

“I went at breakfast time and the taste of the food and service at this McDonald's location was good for a McDonalds on my last visit. Food quality is your standard McDonalds quality. My order was correct. The location is busy and so there was a little bit of a wait but the staff were courteous and the food tasted the way it should.“

“I agree with Holly Gray I visited in the Evening there's a long wait mainly to due to Door dash, an Drive thru and though I understand I was young at one time the Employees are sometimes playing around which there's nothing wrong if the store is isn't Busy!! Just try to be more Professional!!“

“I was at the mcdonalds in DTW near Spirit. It was crazy busy. Probably 50 people wanting their orders all at the same time. The 2 women who were clearly running the show, were working incredibly hard. They were professional and polite in spite of people being rude and angry and complaining. I was very impressed with the integrity and professionalism with which they handled themselves. I hope you realize what great employees you have and treat them accordingly. Great to watch!“