McDonald's in Windsor

“I wanted to take a sec because the individual who served me today 08/15/26 around noon did an excellent job in making sure I was able to get my food and coffee home safely instead of dumped all over me as I tried to manage a to-go order while riding a bike. All I asked for was a tray but she was playing chess while I was playing checkers. Instead of an awkward tray that still doesn't completely prevent hot coffee from splashing over my hand, she grabbed a bag and an insert used to hold the cup inside the bag, leaving just enough room for the food (that was piping hot btw giving us the opportunity to have a warm breakfast by the time I got home). I was able to hang the bag off my handle bars and everything was perfect when the family and myself dug in. The only reason Im giving 4 stars instead of 5 is because I couldn't get the hash browns. Don't take it to heart though because I RARELY give 5/5 stars because I believe there should always be room for improvement.
Anyway...big shout out to whoever that worker is, I hope she sees this and it brightens up her day. Yall had a great team as well, I want to acknowledge everyone of you today because the food really was right on point. When you order from the kiosk and the customer service is still fire to the point a positive review was made calling them out, you know you trained them well. Good job guys nicely done“

“Based only on a drive thru experience. Our $1 all summer long cones compliments of the app were superb. Highly recommend you download the app to get great deals and offers, especially ones which make a cool sweet summer treat affordable. Staff here were super friendly and upbeat.“

“Great place for a quick bite as usual, but this one is located very continently in Windsor Canada as soon as you cross the boarders. Also good to grab a bite, ice cream, etc before hitting the USA boarders. They have different selections than MC in the USA.“

“Food was as expected by McDonald's. Service was really excellent! We were checked on by staff and we were able to get our orders, that was missed. Very busy restaurant, but customer service was excellent. They followed up and gave us our orders. They went above and beyond as well to ensure that we were satisfied. This isn't the first time we have been here or had to double check our orders to ensure adequacy. Just glad that the staff maintained professionalism and corrected the orders. Indoor playground was as expected as well, kids like it. Make sure to continue to keep it sanitary and clean as customers uses it with the families. Parking is good. Bathrooms were pretty good. Kinda tight in the stalls. Maybe it'll be roomier with two stalls instead of three, but overall that's ok.“

“Usually great service and consistent quality at this location; however, I am making this review to notify management of an employee that seems to be toxic for their workplace.

My husband ordered a breakfast burrito, and it seemed like our order was almost ready. An employee that placed their order after us then walked out of the back with said breakfast burritos. When another worker said it was for a customers order she had ready to go, she was met with some choice works and was VERY rude/sassy to the seemingly kind older woman working. The younger woman's attitude to another hard working employee was disheartening, and downright embarrassing for us to watch. No one should have to put up with that. Occurred between 8 and 9am today*.“

“today i had the best experience at any fast food place ive ever been, the 3 ladies i dealt with in the drive thru (first window second window and the girl who brought me my food when i had to wait for fresh hashbrowns) they had the BEST customer service ive ever seen from anyone at any mcdonalds in the county!! they all did wonderful and just their attitudes made my morning much easier and wonderful! thak u ladies!“

“This is an update to a previous review, Service has sped up a lot, more efficient. Coffee is popping hot and consistently good.
Still like all locations these days if your in a hurry go thru the Drive thru, counter service is not a priority.“

“I have a rather unique experience with McDonald’s, the owner JnJ and their technicians , especially Fernando , have me at their establishments whenever there is an electrical issue, in the past few months I’ve been treated with nothing but utter professionalism, kindness and even when it is extremely busy, the management and staff are eager to answer any questions. That is why when I’m there I don’t mind fixing something that I was not originally there for. These men and women perform a thankless job and always do it with a smile. Special thank you to June at Pillette who is a shining example of what a store manager should strive to be.“

“Fast friendly service, they know my order by heart.
Only downside is amount of panhandlers that hang around, staff do their best to get them to move on. At least once a week someone will come up to me in the drive thru begging.
If you go in be sure to lock up securely, don't leave anything valuable in car or in sight.“