Chicken Shops in Saginaw, MI

“Placed an order online only to have the wrong food delivered by Door dash. Took the order back in to the restaurant and the manager Pamela went WAY above and beyond to make it right. In my opinion she deserves a sizable raise or a hefty bonus for her service and what she puts up with. Beyond pleased with the way she treated me.“

“Thank you so much for being so nice and thoughtful tonight with our order! We had to wait almost a half an hour for our food, not a big deal for extra crispy! We never complained, but you went above and beyond to show you’re appreciation, and now we want to do the same. That’s what I call outstanding customer service! We were so surprised when we got home, and to have it happen on our way home from me just having surgery was amazing (not that you knew that). The food was absolutely delicious! Thank you!!“

“Took a long time to send a person to help the person order in front of me. I ordered online and the drink said Pepsi when I wanted a lemonade and I got coleslaw I stead of mac and cheese. I ordered online and waited to go get it then proceeded to wait in line for my online food for at least 10 mins. No one else but the other customer in the lobby. That was standing there and taking his flip flops off and standing barefoot at the counter while looking at my feet.“

“Whoever prepared and fried the Original Recipe chicken on 12/3/2025 around 2:45 p.m. truly deserves a raise. It was the best KFC chicken I’ve ever had—perfectly cooked and incredibly flavorful. I wish it tasted that good every time. Outstanding job.“