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“As a Tim Hortons fan since birth, I was surprised with Saginaws work. I order on the app all the time, this time was no different. Except I showed up to pick the order up and it didn’t show towards them or on my app. That isn’t directly anyone’s fault, but I showed them it charged my bank, and showed my ID that I was saying who I was. then they proceeded to tell me that they didn’t have eggs and that it would take three minutes. I got my drink from them and pulled around waiting for my sandwich. I told them that it was sausage, egg, and cheese on an english muffin and was given bacon. I felt bad because it feels like an inconvenience, but I did pay for it, and when I was handed the bag, the server looked annoyed at me.“
“Always great friendly service !! They even heat my cream up for my cofee !! Love coming here (you guys should really adresss the annoying beeping noise inside, I couldn’t get out fast enough I feel sorry for your team that has to hear that alllllll day)“
“I have nothing but great things to say about this location. There are 3 in town and the State Street and Tittabawassee locations are the BEST!!!!! I have been a regular more at the State Street location these past few months and I can't say enough about Kylie, Charlie, Xander, Jayden and Supervisor Allison!!!!!!
No matter what time I come they are friendly, courteous and now know my order without asking for it!!! They have several groups that frequent that location--A group of retired men, and a craft group, and that shows how comfortable everyone feels there.
When I come in the crew is always working on something, whether it be mopping or cleaning the bathrooms and counters, or changing the deli section.
I find it refreshing that a group of young adults like these take pride and care in their work and their customers!!!! Love Tim Hortons and their FABULOUS CREW :)“
“I love going to this location because they always go above and beyond, especially the manager Alexis. She always is so kind and patient and really is the reason why I continue to go there. My kids enjoy her as well and we love her notes in the drive thru!“