Tim Hortons in Pontiac

“I just wanted to take a moment and say wow this Tim Hortons is amazing. The service here is great. The staff is great and one of the managers that works here I do believe her Name is Brianna She has a smile on her face every time I come in. I always get great service here every time I come here I will never go to another Tim Hortons. They always get my coffee right they even know what I want before I even order. 😊 let’s go Tim Hortons !!! You have my support I will always be a loyal customer of this Tim Hortons!“

“I stopped in at Tim Horton's last week and was very impressed to be served by a young woman name ARRI G. This was the Opdyke Rd. location at the corner of South Blvd. in Auburn Hills, Michigan. This young woman was so professional, warm, hospitable, ready to help with outanding customer service skills. She was very patient, answered all of my question to my satisfaction. It has been a long time since being waited on by such a welcoming and fresh attitude. Most young people get a bad wrap when it comes to customer service due to their attitude. This was not the case with ARRI G. She was the total opposite. What a delightful individual. I hope the manger at this location give her a raise and a shot out on her wonderful Customer service skills. ARRI G. Keep up the outstanding work you are providing to Tim Horton's.“

“I’m not sure why the reviews for this location are so bad. Service was super quick at the drive through, the girl who look my order was very nice and professional, and they made my drink order correct, which most locations don’t even though it’s something straight off the menu with no modifications.“