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“I’ve been coming to this exact Tim Hortons everyday before work for the past 14 years and it never fails to amaze me with how great their customer service, food, coffee, and cleanliness is. This is hands down the best Tim Horton in all of Michigan based off my experience .“
“I read many reviews and was surprised by the negative comments about the service. Based on my experience, I only started liking Tim Hortons coffee because of this place. The service is excellent and fast, and the entire staff is wonderful. I see them working very hard, especially the girl who takes orders at the window. Today, I was eager to know her name, and she said it was Sana. She's truly amazing and always smiling. I personally love this place, and it deserves more than 5 stars.“
“I don't usually write reviews but I asked the guy behind the counter if they had any vanilla creme donuts left since I felt like a treat and didn't see any, and he said no but then offered to go make me one. He comes back a few minutes later with delicious fresh donut. Plus a few other employees were friendly. Excellent service!“
“Had an absolute train wreck of an experience. Priority was given to online pickups and drive-thru customers. The line to order at the counter was 14 deep at one point. I stood in line for at least 20 minutes before even speaking with an employee. Then I ordered and my order taker disappeared behind the wall. 5 minutes later another employee appeared and asked me what I ordered. I could not believe it. I got my simple order (doughnuts and a coffee) and left. I LOVE Tim Hortons but I will never return to this Tim Hortons again.“
“I went to tim hortons on 16 and van dyke there was a young men named antonio l asked him if l could take a look at the menu and he gave me the time l needed to take a look at it and when l ordered my food and drink he made it in no time l would recommend u guys come here and ask for Antonio u guys should give him a raise“
“New location for us way out in Oakland County. Its tied to a gas station so if you don't like Tim's you can get something from the gas station. As usual though we had sandwiches and each of us had a cup of coffee.
As warm and tasty. Never disappointed and the staff was friendly and professional. The whole restaurant was very clean. We took seat by the TV and chatted while we watch TV and sipped our coffee. Highly recommend this location“
“Whoever was working yesterday morning around 6/6:30 am (woman, dark hair) was a true gem! I had placed a pick up order from Krispy Kreme across the street - I don't know if it was weather related, but the entire place was shut down and the phone just kept ringing. I called this Tim Horton's, told them the situation (I was running late and had a big order), and within 2 minutes I was paid, packed and back in the car on my way. Excellent service!!!! This employee deserves some recognition!“