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Customers` Favorites
Customers` Favorites
“I visited the Silver Spoon in Sheppard MI for the first time. I live an hour away and had to try this coffee house others have been raving about. What a fantastic place! Great coffee, great food, and exceptional customer service. From the moment you walk in the door, greeted with a smile, to the time you leave. You are surrounded by wonderful staff that treats you like family. If you have not stopped by, I highly recommend you do. You will not be disappointed.“
“Very kind people!! Very clean and great coffee/hot chocolate, I would recommend for those who just want a good coffee and or for those who want a safe place to play a game/chill/socialize !! I would also recommend bringing your age appropriate kids (7/8+) to play games if they are well behaved!“
“So I found out today (Wednesday) it is buy BOGO free when I was paying, after asking for my free one and stating I would come back to get it so I wouldn't hold others up I was told NO you can't get it today. We went back & forth on this until I asked to speak with a manager, she also told me I didn't mention it so I couldn't get it. After finally agreeing to the free coffee I was given the coffee by a VERY VERY sarcastic young lady she was calling me "sweetheart" saying I was beautiful in a belittling way over & over again. Absolutely horrible customer service. So after having the coffee yesterday I wish I would NOT have got the free one. It was the most disgusting coffee I have ever had! I'll give a 0 (zero) for customer service.“
Customers` Favorites
“Was a little disappointed with this visit.. me and my sister decided to come to this biggby to get some delicious frozen coffee and we couldn't even see the menu it was off and the lady was rushing us when we couldn't even see what to even order, not sure if we will ever be back but if we do, hope you give us a better experience than this time.“
Customers` Favorites
“This place is awesome and their worker crew is top notch!!“
Customers` Favorites
“friendly, fast and precise order! Wtg! Love the coffee 💛“
Recommended
Customers` Favorites
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“Even though the workers are having a rough days. They do have some pretty amazing ones who will remind you how amazing you are. To worker I was met with such kindness after someone treated her so awful. You are a super star.“