Customers` Favorites
Customers` Favorites
“Stopped in for an ice cream. Got a peanut butter parfait. Perfectly balanced amount of chocolate, peanuts, and ice cream. Service was very friendly and quick. I was given a veterans discount without even asking for one (was wearing my USS ALBUQUERQUE (SSN-706) ball cap).
Table was clean as was the dining area.“
Customers` Favorites
“It was INSANELY packed when we went. Both pull ahead lanes were completely full and the line behind us wasn't getting any shorter. They got our stuff out to us in a very timely manner though still and it was SO good. Didn't taste or look like it had been sitting. We will be back!“
Customers` Favorites
“Owen & Jeremy did AMAZING tonight! Lately I get maybe 5 pieces of chicken in my chicken cantina tacos but tonight they put the exact amount that makes it perfect! Not too little, but not too much. Also all of my food was hot and fresh and each ingredient was fresh! LOVE IT!!! As a weekly consumer (I know, it’s bad) I am so thankful these two are now on the team because wow night and day difference. Buy these guys lunch, a raise, and a gift card because you guys won me back over Coldwater!“
Customers` Favorites
“Great service here! I was here for a school Science Olympiad trip. The cashier (Tina) asked how it was, and said to “rock on.” Food came exceptionally fast and tasted great! No chocolate frosties when I came in, so I ordered Salted Caramel, and for a salted frosty, it tasted GREAT! 5 stars. Great experience!“
Customers` Favorites
“I really enjoyed the Classic Roast Beef sandwich with Arby's Sauce and the Horsey Sauce on it. The sandwich was fresh and warm, the bun was soft but not soggy, and the meat was not dried out.
My only downside was how long it took to get my order. I have been to this location several times now, and it always seems slower than others. Perhaps quality takes a bit longer.
Also wish they still had the two classic Roast Beef for $6 deal.“
Customers` Favorites
“Amazing place with friendly employees. The delivery driver made fast friends with my dog to the point where my dog even gets excited when I order. Also can't beat the sandwiches, especially if you have any picky eaters. They have a whole line of plain meat and cheese sandwiches.“
Customers` Favorites
“On our way back to Ohio, my 8-year-old daughter and I stopped at this Pizza Hut location for some one-on-one time after she spent a week at Miracle Camp. When we arrived, the restaurant was empty, and we were seated right away by the server. Before ordering, we quickly stepped away to use the restroom.
While in the restroom, we suddenly heard loud arguing coming from the dining area. My daughter immediately covered her ears, visibly shaken and scared to return to our table. When we walked back out, we witnessed a disturbing scene: a female DoorDash driver was aggressively yelling at the male manager, repeatedly using profanity and calling him the R-word.
The manager remained as composed as he could under the circumstances. Though he did raise his voice, it was only to tell her to stop and that her behavior wouldn’t be tolerated. She ignored him and continued yelling until I finally stepped in and said, “Okay, that’s enough. I have a child here who’s terrified hearing all of this.”
The delivery driver shouted more obscenities and then stormed out. Immediately afterward, the manager told our server that our meal would be on the house. He personally came to our table to sincerely apologize for what we had just witnessed. A short while later, he returned again—this time with a cookie for us to take home, a small but thoughtful gesture that meant a lot.
This manager’s genuine concern for both his customers and his team was evident throughout. Though I didn’t get his name, he was working around noon on 7/25/25, and he absolutely deserves recognition for how he handled such a difficult situation. We were deeply impressed by his professionalism and kindness, and we will definitely return the next time we’re in the area.
The food was also so fresh and delicious!!“
Customers` Favorites
“They were not busy and many of the tables were dirty. However they only appeared to have 2 workers total so it's understandable.
Parking: Plenty of parking
Kid-friendliness: They have a kids menu and high chairs but nothing really special for the kids.
Wheelchair accessibility: Seems to be up to par“
Customers` Favorites
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“Haven't had Hot N Now for almost 30 years. I reclaimed a piece of my childhood today when I went and visited! The staff was friendly and amazing, prices are on point for what you get (and well under other fast food chains and competitors), the food was hot and fresh!! I can't wait for my next visit to Sturgis, just so I can come grab a bag of nostalgia!!“