Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
599 Northtown Dr NE, Blaine
(763) 780-4500
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
Share your opinion about Potbelly
A pleasant experience, ordered in the app. Gift card worked, sandwich was properly prepped to my specifications, found on shelf ready when I arrived and still warm. Thank you, great job team!
Pleasantly surprised, it was delicious. Probably going to be my go to sandwich shop
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 8PM |
Potbelly is a restaurant that offers a variety of sandwiches and shakes, with a generally friendly staff and a welcoming atmosphere. Many customers appreciate the good quality of the food and the attentive service from staff members. The restaurant features unique decor, such as old school ceilings reminiscent of NYC, adding to its charm. However, some experiences have been mixed. There have been instances of poor customer service, such as rude management and slow service from new staff members, which can lead to frustration. One customer noted that despite the staff being nice and responsive, the efficiency needed improvement, especially during busy times or when handling multiple orders.
The quality of food has also been a concern at times. For example, a shake was described as mainly milk with little ice cream, indicating a decline in quality control. Additionally, some orders have not been fulfilled correctly, such as receiving jalapenos instead of pickles, which was disappointing for the customer. The restaurant's cleanliness could also use attention, with dirty windows and no window blinds causing glare and visibility issues.
Despite these issues, many customers still find Potbelly to be a good place for a meal, praising the staff for their kindness and the overall experience when things run smoothly. The location is considered by some as the best in the area, and the sandwiches, though slightly expensive, are recommended for their taste. Overall, Potbelly is a place with potential, but improvements in service speed, cleanliness, and order accuracy could enhance the experience for all customers.