Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, BurgersAbout Dairy Queen
Customers' Favorites
Reese's Pieces Cookie Dough Blizzard Treat
Reese's Peanut Butter Cup Blizzard Treat
Pretzel Sticks with Zesty Queso
Chicken Strip Basket
Chocolate Ice Cream
Hot Fudge Sundae
Chicken Fingers
Chicken Strips
French Fries
Cheeseburger
Dairy Queen Reviews
129 ratings
Share your opinion about Dairy Queen Grill & Chill
I made a mistake on my order and they were able to fix it. Great customer service.
Thank you!
Thank you!
I received Very hostile, rude, abrasive, disrespectful, and offensive treatment on an occasion awhile back when doing a DoorDash pick-up from this particular Dairy Queen franchise location. It was perpetrated by a middle-aged Caucasian woman that I perceived to be a manager, and she spoke to me all kinds of crazy!! Plus, she was the initiator and aggressor of the disagreement, continuing to say little prodding stuff [to try and cause me to create a scene], when I was just trying...read full review
Fast, friendly and clean service. Uniforms worn, nice touch. Awesome mix of 70,80,90s music playing, instead of beat box rap crap. Older crowd there anyway. Can't beat the $7 meal deals.
Hours
| Monday | 10:30AM - 9:30PM |
| Tuesday | 10:30AM - 9:30PM |
| Wednesday | 10:30AM - 9:30PM |
| Thursday | 10:30AM - 9:30PM |
| Friday | 10:30AM - 9:30PM |
| Saturday | 10:30AM - 9:30PM |
| Sunday | 11:30AM - 9:30PM |
Dairy Queen Grill & Chill offers a mix of positive and challenging experiences. Customers appreciate the fast, friendly, and clean service, with some mentioning the uniforms and music choices creating a welcoming atmosphere. The $7 meal deals are also highlighted as a great value. The restaurant is accessible, easy to park at, and suitable for families, with high schoolers often present and wheelchair accessibility available.
However, there have been some negative incidents. One customer recounted a very hostile and disrespectful experience during a DoorDash pick-up, involving a middle-aged woman who appeared to be a manager. This individual was rude and aggressive, which overshadowed otherwise good interactions. Despite this, many reviews note that outside of this one incident, staff members are generally kind, courteous, and accommodating. Customers have praised the food quality, especially noting that the burgers look like those on the menu, and the chicken strip basket generally meets expectations.
On the downside, some customers experienced anxiety due to staff behavior, such as a worker finishing their sentences in a way that felt uncomfortable. There was also a complaint about a small-sized chicken strip order that was not resolved satisfactorily after calling to address it.
Overall, Dairy Queen Grill & Chill is seen as a place with good food and friendly service, marred slightly by occasional staff issues.