Starbucks in Mankato

“Dropped in to get some work done on a Saturday morning. I was greeted warmly right away, drink was perfect, seemed to be a good vibe and energy overall. But when things got busy, the team working this morning blew me out of the water. THIS Starbucks is what customer service dreams are made of and I would hire literally everyone who was on shift. Barista Jenna really stood out - so friendly, positive, anticipated needs and addressed them before customers had a chance to ask. It got busy - real busy - and I’m not kidding, not one person was negative. The general attitude of “let’s do this” was other worldly and it was apparent that each employee actually enjoyed their job AND taking care of customers. And when the crazy rush was done?! It wasn’t a negative vibe, it was “we DID that!!” Seriously well done, it was just a pleasure to sit and watch you all in action. I’d happily miss my exit and go to the wrong Starbucks again and again if this is always the experience here.“

“I have been here a few times now. Every time I go to this Starbucks, the baristas are so cheerful and kind. This morning, the barista, Jacob C., was very polite and had a smile that made my morning!
My drinks usually taste as they should from this Starbucks. This morning, my cold foam tasted strange so maybe the other barista made it incorrectly or one of the ingredients are getting bad, who knows.
This Starbucks is not usually very busy at all!“

“Stopped by this morning to get a Trenta Chocolate Cream Cold Brew. The drive thru understood that I wanted a Venti Chocolate Cream Cold Brew. They had me pull ahead and brought out the right size quickly. Great experience in them making it right for me.“

“I was having a terrible morning. I walked up to the order counter and one of the girls said she loved my messy hair and that I looked very pretty today. I was surprised by the compliment and thanked her. I began to order my drink and the other girl was so sweet! I asked for no berries, and she said "that's the best way to order it!" I asked a question and she quickly and diligently found the answer. I walked away completely forgetting about the bad parts of my day, just refreshed by the wonderful staff and how well I was treated. Probably the best Starbucks experience I have had yet!!“

“Had a campus visit today with my senior!!! After the tour, we decided to stop by the campus Starbucks bcuz COFFEE is our jam! The people were amazing and friendly!! Even at a busy time for them, they were all smiles! Nice way to end a campus visit, and a great way to make a new possible student feel welcome!! ❤️?“