Potbelly
$ • Sandwich Shops, Fast Food, SaladAbout Potbelly Sandwich Shop
Customers' Favorites
Sandwich
Zapp
Potbelly Sandwich Shop Reviews
91 ratings
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I ordered online and my order was ready by the time I got to the store. Food tasted very good and the right temperature.
Customer service was great and helpful 💯
Stopped in after a double header softball game and was amazed at how friendly and attentive the crew was. I especially want to call out Zach. Note to management he's a stellar employee. He complimented me on a pop culture t-shirt and is legit the friendliest server I've run into in a long time!
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
Potbelly is a restaurant that offers a variety of sandwich options. One customer had an issue with a delivery order that was not received, but they were satisfied with how the problem was resolved, as the restaurant arranged for the order to be delivered and provided a coupon for a free entree on their next visit. The sandwich and chili were both enjoyed by this customer.
Another customer found the ordering process to be a bit confusing, with various choices for bread size and types, as well as numerous toppings. They found the system to be a bit overwhelming, but ultimately enjoyed their Veggie Melt on regular-sized flatbread with all three cheeses and various vegetable toppings. They noted that the food was tasty, but felt that the ordering process could be simplified.
The restaurant's staff has been praised for their excellent customer service. Customers have described the crew as a "gourmet fast food" team, who are kind, helpful, and go the extra mile to ensure a great dining experience. The chef, Zach, and staff members like Grace and Jenna, have been particularly commended for their expertise in making delicious sandwiches and their friendly, attentive service. Customers have expressed their appreciation for the team's efforts and recommended Potbelly to others who enjoy warm sandwiches, quick service, and healthy vegetables.