Freddy's Frozen Custard & Steakburgers

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13628 Washington St, Kansas City

About Freddy's Frozen Custard & Steakburgers

Freddy's Frozen Custard & Steakburgers is a family-friendly restaurant known for its quick service and delicious food. The manager and staff are friendly and attentive to customers, especially children. The fries are a highlight, always fresh and excellent, although the shoe string fries have received mixed reviews. While the burgers are generally good, there may be some limitations with customization options, such as the onion grilling option not being available for all burgers. Some customers have experienced issues with orders, such as missing food or cold items. However, many appreciate the cheerful service, and the staff has been noted for their friendliness. Recently, a customer enjoyed 2 mini Oreo concretes that were topped with whipped cream and Oreo crumbs, a special touch not found at other locations. Another reviewer was pleasantly surprised by the friendly drive-thru service and delicious food, even during a busy lunch hour. They noted that the staff was efficient and kind, making a positive impression. Additionally, a customer shared a great experience after asking for recommendations and trying the grilled cheese steak burger, which they called the best burger ever.

Recent Reviews

3
163 ratings
Restaurantji Rating
5
36%
4
8%
3
12%
2
7%
1
37%
Food
3.2
Atmosphere
3.0
Service
3.0

The young lady manager at your anthem AZ location was quite rude. I asked to purchase a small kids ice cream for a young child and she wouldn't. she said I have to order a whole kids meal. There was a bin full of kids ice cream in the freezer. Won't be back

I GOT FOOD POISONING I DO NOT RECOMMEND THIS JOINT

Great customer service and amazing food

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