“The staff here was very friendly and helpful. I came in to work in the cafe on my school work. I sat down and ordered in the app. After realizing that I had ordered at the wrong location accidentally, the staff quickly prepared my order for me at no additional cost. They were very considerate and reassured me it was a common mistake. Great customer service!!“
“this is the only starbucks that i go too and im about to stop going there!!! there is only 3-4 people that know how to make my drinks and make them right and every time these new people or people that never make them mess it up they get an attitude it’s clearly printed on my cup how to make my drink i like it sweet with a lot of caramel and if you make it wrong you shouldn’t get an attitude when i’m nice about it every time. can’t even get my coffee today because it was remade twice and it still was nasty!!!“
“I stopped in here briefly. The barista looked to be working alone, probably closing for the evening. She was very sweet and friendly even though it was surely annoying to be taking orders 30 minutes before closing. Also, they had a first responders discount which is dictated by whatever local franchise owner (something like that). I rarely see that at Starbucks. Very nice!“
“The staff is always polite and service is always fast. Special shout out for Jerad as he's normally the one who is here and waits on me with a smile and something positive to say. A peppermint matcha is always amazing on these chilly mornings and helps get me through my work day.“
“This is my favorite Starbucks in the area- their drinks are always perfect and the service is top-notch. I had the sweetest barista prepare my birthday drink today! I wish I got her name but I’m so grateful. Thank you for making my birthday extra special!“
“Huge THANK YOU to the bakery- I came in short notice, with a big idea just hoping for the best, but you guys nailed it! The cookie cake was beautiful- exactly what I was looking for- every inch of the cake was soft and chewy. You have made some beautiful cakes for us in the past but this one surpassed them all! (Pic in comments)“
“State line Starbucks on the Missouri side:
I just want to give a shout out to Megan today! She was so friendly and helped me pick out a perfect pumpkin drink. You could tell she had a smile on her face when she took your order. When I got to the window, that same BIG smile greeted me. Thanks for starting my day off great!“
“Received my free Starbucks birthday drink and the barista nailed it! She surprised me with a Venti Caramel Crunch Frappuccino and it was delicious! Also, the atmosphere was so welcoming and pleasant! Will definitely order from the Starbucks again in the future.“
“I came in around 1020 and these people absolutely rocked it out!! It was insanely busy in the store but they kept drinks coming- I heard one them say mobile was down for another location so they were getting all of the orders and they handled it like pros. I always have a great experience here and the staff are lovely.“
“This Starbucks is great. Clean, nice employees, fast. Never a confusion with my orders. I was having a morning, Starbucks was definitely needed. Then they added the nice little message on my cup, my day was instantly made. Its the little things. Keep being you Starbucks on Cookingham, keep being you. Ill definitely be back.“
“They always greet with a smile I love my coffee but when traveling I've encountered some Starbucks where the baristas just shoved my coffee in my hand and no interaction. This is the spot to go in Kansas City. They will welcome you like a best friend.“
“Y’all hit this shop up!! Alexis and Zoe took amazing care of us! These two have done an amazing job every time we have stopped here! They need to allow these employees to take tips, they work hard and deserve them!!
On another note Zoe’s name tag had some amazing art!“
“I came here about 2 weeks ago unplanned, and since then I’ve been coming here almost everyday. I go out of my way bc it’s not the closest to home, but surprisingly they make the best drinks!!! Better than regular ⭐️bucks locations. Their espresso shots are perfect everytime. All the other Starbucks in this area and in gladstone have bitter/sour/watery shots almost always.
Also the managers here are so friendly, and every worker I’ve come across so far, my drinks are so modified and annoying I always feel bad, but they are so cool about it🥹“
“For the first time I’ve gone into a Starbucks in awhile this has to be the best one!
I was here last week, and I dropped in to get my lady a drink.
The shift lead, I’m guessing, said she’ll be right with me, took my order, and my drink came out quick! I appreciate that. I love good customer service, I love simple skills also.
While I’m waiting for my drink, the shift lead checked in and with her team mates and one them gave her honest opinion and shift lead was nothing but encouraging! Did nothing but love on her and root her on! that’s a vibe! I thanked her for being awesome, and I’m greatful to be able to have witnessed that!
#latepost“
“I can’t even explain how much I love this place. The coffee is always perfect, the crew always has a smile on their face, and I just love the overall atmosphere at this location. When I see Jazmine and Olivia working, it makes me so happy as they make me feel like I’m well taken care of. I have no complaints whatsoever this team is awesome!“
“My daughter and I will come get a morning coffee at this location every other week. We enjoy the people that serve us our java here. Finally decided to get a breakfast sandwich, sausage and egg biscuits, first time we got em, they are actually really good and are a good size for the $$. This morning however, please don't let this happen again ever ever, not to anyone. Middle of said biscuits were Ice Cold 🥶!! This is a pet peave of mine, so while trying to wake up and prepare to perform my duties of this programmed society we all partake in 🫤, and I bite into an ice cold middle of what is supposed to be a HOT breakfast sandwich, talk about a rude start to the day!!! Ok, rant over, y'all maybe get one more chance to fix me a hot breakfast, if and when I decide to eat food there again.“