Customers` Favorites
Customers` Favorites
“I had a great experience at Freddy’s today! I came in for ice cream and fries and had a free large fries reward through the app. Before paying, I verified with Austin that the reward was available, and he confirmed it. Unfortunately, when the transaction went through, the reward didn’t apply.
What impressed me most was how the team handled the situation. Austin immediately recognized the issue and took the initiative to notify the manager so they could find me and make it right. Tyler, the manager, promptly followed up with us and took care of everything on their end to resolve the issue.
Mistakes can happen anywhere, but what really matters is how a business responds. Austin and Tyler showed excellent customer service, accountability, and genuine care for their customers. I was honestly impressed by how quickly and professionally they handled everything.
Great job to both of them and the Freddy’s team! This kind of customer service deserves recognition. I’ll gladly be back!“
Customers` Favorites
“There lunch crew today was great! Quick and very friendly service!“
Customers` Favorites
“I want to share with you that the food today was a awesome got and fresh. The shift manager Kylie, is amazing always smiling and very friendly. Thank you for such a good experience.“
Customers` Favorites
“Amazing custard, served with a smile“
Customers` Favorites
“Our newest Fourth of July 🇺🇸 tradition for brunch…waffles & pancakes with Andy’s Frozen Custard!“
Customers` Favorites
“Rita’s is always a wonderful treat for our family! Great flavor rotations (Carnival, watermelon, and mango are our favs). They also have SUPER sweet employees that allow us to sample new flavors.“
Customers` Favorites
“The have the best service SUPER good food They where vary descriptive didn’t get a pic because I ate it too fast“
Customers` Favorites
“We were at the Springfield MO location on Glenstone and it was amazing ! The young man working was so polite and did a great job with a family behind us with some special needs. The yogurt was awesome and my daughter loved the popping pearls!“
Customers` Favorites
“Braums is a family friendly restaurant that is reasonably priced. Their food is freshly prepared for each order. The ice cream that is served is the real thing and one of the besr ice creams around. You can't go wrong eating at Braums or enjoying one of their ice cream creations.“
Customers` Favorites
“Cold Stone Creamery is definitely some of the best Ice Cream you can find here in Springfield! You can get anything from their Signature Ice Cream, to Customized Ice Cream, to Shakes and Smoothies. The Servings you get can be slightly small but they fill it up and top it well. The pricing is a little high but for what you can get it’s definitely worth the trip. The Staff is great, they’re pleasant, friendly and make you feel welcome! 5 out of 5 Stars“
Customers` Favorites
“Talk about a hidden gem! Wow! Stumbled across this on Google as we were passing through and it did NOT disappoint! The food, the environment, everything down to the porch cat is perfect! Don't change a thing!“
Customers` Favorites
“There isn't anywhere around sw missouri that gives you this kind of quality in food and the homey atmosphere quite like this place. This is a must visit no matter who you are or how far out of the way you have to go just to come here. The subs are on point, the pizza is fire, and the wife and I already made plans to come back and enjoy the well priced seafood that they serve!“
Customers` Favorites
“I love this Culvers for dine-in. However, the people preparing drive-thru orders need to check their orders. I sat and waited quite sometime for my order, only to get home and see that there was no salad dressing for my chicken cashew salad. I had none at home. A dry salad is not that good. 🙁“
Customers` Favorites
“ya nesesitabamos un lugarcito como este botanero muy Rico muy amables definitibamente recomendado“
Customers` Favorites
“Probably the best burgers hands down and fries my favorite is you're patty melt.! I've even used you're drive threw a few times my mother even loves you're burgers.!👍😋😘😍😀😎🇺🇸🇺🇸🇺🇸🇺🇸“
Customers` Favorites
“1st time here. We shared the crab legs with shrimp and eggs and potatoes. Ordered 2 lobsters Good meal for a Friday night. Didn’t include the sausage.“
Customers` Favorites
“This was my first time stopping at Braum's, and I'm glad I did! I was just passing through and decided to give it a try. The prices were very reasonable, and the food was fresh and delicious. They have a great variety of menu items, so there's something for everyone. The service was friendly, and everything was worth the stop. If you're traveling through the area or just looking for a good meal at a fair price, I definitely recommend giving Braum's a try!“
Customers` Favorites
“first time enjoying the franchise. everything was such good quality, so fresh and so flavorful, not spicy but well seasoned. the chili was amazing, they use the same burger meat and again its pretty mild but so tasty. im a big fan. the prices are pretty reasonable as well. the menu is pretty simple for the food although they do serve breakfast as well and are open pretty late (till 11pm) the star of the show is truly the ice cream though. the ice cream is so decadent and the flavors are all so interesting, they have the classics of course but im very fascinated by the peach amaretto, monster cookie and the coconut chocolate cheesecake. will definitely be back soon“
Customers` Favorites
“great service, and great place to be, except when Ralph Freeze is in there making a fool of himself“
Customers` Favorites
“Good service and the doggos loved there pup cups“
Customers` Favorites
“Sara was absolutely the best carhop me and my wife have seen in a long time. Very kind, clearly read us our order instead of not saying anything at all or just handing us our food like most carhops. Food was as you would expect, but the customer service is what made me write this review. 10 points for Sara🙌“
Customers` Favorites
“I’ve worked with Candra and Melissa several times (5+) when placing a large drink order for an event, and they are always top notch! They are on time, helpful, polite, and so great to work with!“
Customers` Favorites
“Back when I first originally ordered from here for the first time back on March 1st they would have gotten a one star because the food was cold, drinks were incorrect and all around just nasty I didn't even eat my food. I called and explained to the manager what had happened and she said come in whenever and they were replace it. Fast forward over two months later because we hardly get up here and I spoke to the other manager and explained everything and she still kept their word on it as long as I could show the receipt which I did have. She could have easily had told me no that was over 2 months ago and that she was training a manager who didn't know protocol but she kept their word on it and I appreciate that. This time around the food is AMAZING 😍 they were very polite and respectful. Thank you Cindy! 1000% on customer service today!“
Customers` Favorites
“The employees that worked the night of August 27th are some of the nicest hardest working people I have seen in a long time... most of them have been pulling double duty and working long shifts and still have a smile on there face. The staff members that worked deserve a raise or at least a pizza party for all there hard work..“
Customers` Favorites
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“We rarely drive by a Braum's I love their malts, and all of their food products we love their sandwiches the cheeseburgers and the French fries had that to the mallts I always buy and they're the best comfort pill I can find. I love their groceries and select of ice cream to in quart or 1/2 gallon. Staff is normally very friendly and professional. Also their restrooms are always impeccabley clean.“