“So I never knew ordering a sandwich could be as fun as it was from here. From ordering to having a special request,my wife is diabetic, . So we had to have some customizations we also needed some information about carbohydrates Unfortunately they don't have a nutrition list. But they pulled it up on their phones and just use Google in order to get us the information we needed so we can place an order and be confident that we were okay and safe for my wife above and beyond. Every single one of these people was extremely friendly!!! The manager even acknowledged us and very much made the experience even better what a friendly manager and an awesome dude! Antwan( sorry if I spelled your name wrong) you've got an amazing crew“
“Always good. Never had a bad experience. Staff is so fast I haven't really gotten a chance to know them but they seem very friendly and conscientious. I think the 3.5 stars is more indicative of the fact that they work next to 'high-powered' lawfirms and corporate offices. I would assume the attorneys and other office workers may be more critical than they should be. As a downtown regular (and as someone who can be hard on restaurants when warranted), I'd say that score is misleading and worth disregarding honestly. This place is great.“
“I don’t know how many times I’ve had my vito ruined cause of the mayo. The Vito does not come with mayo. I repeat the Vito does not come with mayo. I just got two and they are covered and I cannot eat it… well I’m gonna eat it but I’m not gonna enjoy it. I forgot to add in the notes no mayo but I shouldn’t have to! Please make Vito sandwich training mandatory. That is my rant, Thanks for reading.“
“My wife and I routinely eat at Jimmy John's on Baptist Church road prior to seeing a movie at Ronnie's theater. Most times it's a pleasant and tasty experience . Today we were especially impressed by the excellent customer service from our order taker Brittany. She is an asset to JJ and as a frequent customer we really appreciate her professionalism, good humor and courteous demeanor. It reflects well on JJ.“
“I always get a sandwich after a haircut (they're in the same strip mall). I love Jimmy John's and they're very consistent with food quality, so that's five stars automatically. This place is clean, freaky fast, and the staff always seem to be friendly. Beach Club or Italian Night Club all day!“
“Angela was so helpful & efficient(helping the next customer while actively working on orders)! I actually placed my order through the app at a different location, she helped me get my order canceled and reordered at thia location! Thank you for being so kind!“
“I usually order to be delivered, every once in a while they forget to cut my sandwich in half or add onion. I don’t care because I’m not charged extra for either. Everyone in the store and the people who deliver are helpful and friendly. Only complaint is that the drive thru speaker is really hard to hear.“
“I waited in the drive thru line for a few minutes as I watched the young lady at the window to see if she was going to take my order( which she did not so I went inside). The cashier looked like she was scared to approach the register to take orders. There was only one lady working making orders while another lady was just standing behind the counter doing nothing. I was not given a bag with my food. The lady just yelled “ma’am here is your order” from across the room ( which I had to go and get it myself) Overall, the service was a bit ghetto but the wrap was great!!!! It did taste like it was made with her heart and soul. I would recommend this place for the food, not so much the service.“
“Jaden took very good care of me. Fantastic personality. Fantastic service. A lot of Jimmy John’s are not freaky fast anymore like they originally advertised. But, this one still is. They have not let the burden of online orders interfere with the people that still come to the store and order in person.“