“So I never knew ordering a sandwich could be as fun as it was from here. From ordering to having a special request,my wife is diabetic, . So we had to have some customizations we also needed some information about carbohydrates Unfortunately they don't have a nutrition list. But they pulled it up on their phones and just use Google in order to get us the information we needed so we can place an order and be confident that we were okay and safe for my wife above and beyond. Every single one of these people was extremely friendly!!! The manager even acknowledged us and very much made the experience even better what a friendly manager and an awesome dude! Antwan( sorry if I spelled your name wrong) you've got an amazing crew“
“Great sandwiches, but the individual first was first not going to give me change and when they did after opening their register shorted me on change back. My order was $22.38, so I gave them $23.00. They gave me $0.57 back in change, when it should be $0.62 back. Also when asking for a receipt apparently the printer was in plugged and asked I could wait which I refused.“
“Always good. Never had a bad experience. Staff is so fast I haven't really gotten a chance to know them but they seem very friendly and conscientious. I think the 3.5 stars is more indicative of the fact that they work next to 'high-powered' lawfirms and corporate offices. I would assume the attorneys and other office workers may be more critical than they should be. As a downtown regular (and as someone who can be hard on restaurants when warranted), I'd say that score is misleading and worth disregarding honestly. This place is great.“
“My wife and I routinely eat at Jimmy John's on Baptist Church road prior to seeing a movie at Ronnie's theater. Most times it's a pleasant and tasty experience . Today we were especially impressed by the excellent customer service from our order taker Brittany. She is an asset to JJ and as a frequent customer we really appreciate her professionalism, good humor and courteous demeanor. It reflects well on JJ.“
“I always get a sandwich after a haircut (they're in the same strip mall). I love Jimmy John's and they're very consistent with food quality, so that's five stars automatically. This place is clean, freaky fast, and the staff always seem to be friendly. Beach Club or Italian Night Club all day!“
“How they have 3.5 stars is beyond me, I hate calling anywhere these days because phones calls get such disdain. I understand online is faster with less room for error, but sometimes calls are necessary, so I really appreciate good customer service as much as good food. They have both here and thats really making my night right now! Thanks“
“I had to order a very large catering order on very short notice. They called to let me know they needed a 24 hour notice but will still get it done. I really appreciate the hard work they're putting in! I know my order was an unexpected challenge but kudos to the team for making it happen! I apologize for the huge inconvenience, but I know the staff at BJH will greatly appreciate the lunch after suffering a tragic event. Thank you Jimmy John's for tackling my order❤“
“Delivery driver last week did a great job ignoring security at the hospital harassing him for making a quick deliver! after I gave the wrong address I appreciate him staying & making sure I got my food they are embarrassing I'm so sorry“
“Jaden took very good care of me. Fantastic personality. Fantastic service. A lot of Jimmy John’s are not freaky fast anymore like they originally advertised. But, this one still is. They have not let the burden of online orders interfere with the people that still come to the store and order in person.“