McDonald's in St. Louis

“We frequent this McDonald’s. The staff are all kind to us!

The two complaints I’d have is that sometimes the sweet tea is just, not sweet, almost bitter, and then if you are coming to this establishment, you may have to commit an hour of your day to waiting in the drive through if you are committed to not going inside. For fast food, it gets the job done.“

“We ordered on the digital board and it still took more than 15 minutes to get our food. Something happened to the order and it got lost. If I’d had somewhere to be would’ve been bad, but we had all the time in the world, so it was just a minor inconvenience. The staff was apologetic so all good.“

“I'm here on February the 16th at around 8:30.
I ordered a cookie tote in an iced coffee. I'm still hurting this 908 these people that had a fight, and they're still not trying to make things my food, terrible service disrespectful, all of the above just trash“

“This is the best McDonalds in the St. Louis area. Every time I visit this location the service is exceptional, the food is always enjoyable and accurate, and most important the employees here are always polite, kind and nice with a smile on their face.“

“I ordered the egg, sausage McGriddle with a caramel cold coffee. It was delicious. The service was excellent. You just have to know the people there. I love the customer service here. The atmosphere is amazing. Will visit more often for breakfast and maybe lunch.“

“The lady who works here, Sarah, is a stellar example of an employee and a human being. I see her here regularly on the lunch shift and she has to be the fastest and most polite McDonald's employee I've ever met. She went way above and beyond when something wasn't right. If you could clone her a million times over, every McDonald's would be a 5-star restaurant. Not trying to belittle the rest of the team, but I know a superstar when I see one!“

“This location is consistently good for what I want out of McDonald's, hot and as pictured. I grab the occasional breakfast, or dinner and never regret it. The morning crew is always on point, friendly, and fast. One time I misplaced my order to another location and they were able to get it squared away without missing a beat, like I didn't even have to tell her what I ordered. The evening crew is much the same. I pass 4 other locations to get to this one.“

“Kaniah was great ! Amazing attitude even though this location is super busy most times . This is the second time she was the person taking care of my order and all my food came out fresh and quickly . Great communication when working on my order and just overall had a great attitude ! Thanks so much girl :) I appreciate it !“

“Always get my coffee or coke just the way I want they could give more points to repeat customer s
Triple cheeseburger is
Sophie Lynn Marie Radick's
Favorite as you see she gets all excited when she See's the golden arches

Parking: They need to put in shade trees so you could keep your car and your self cooler“

“Sometimes you just can’t beat a classic! Swung by this McDonald’s and everything was on point — fries were hot, crispy, and perfectly salted (no sad soggy fries here 🙌). My burger was fresh, the drink was ice-cold, and the service was quick and friendly.

Place was clean, the vibe was chill, and it totally hit the spot. Sometimes all you need is some golden arches comfort food to make the day better 🍟🍔💛“

“We went there today for lunch thru the drive thru.the man taking orders was very nice.we got the big mac value meal.mac frys and soda everything was cold I don't like.cold French frys and mc Donald's used to have the best frys.not no more and the big mac was cold also.sorry I don't like to complain.i dont eat out that often and was very disappointed in the food.workes were.nice but the food was not good.sorry .God bless“

“The woman at the drive through was the nicest woman I ever met she made me wanna come back to this McDonalds due to her excellent service on drive through and helping me out I wish I got her name but it was the morning around 11:30 am on 5/28/2025“

“I messed up on the app. Scanned the code before I got to restaurant. They still took my reward points that I enjoy using. Cashier was a manger and he made things right with no hesitation. Nice people. Good food good service. Reccomend this location fer sure.“

“Had an issue with our mobile order not showing up was told to pull up to talk to the manager. The manager told us she can’t do anything and closed the window in our face. We went around again and the lady at the first window was very nice and rung up our order again. Went to the second window and the same manager had an attitude and didn’t know what food we got so we gave her the receipt, she gave us the bag and closed the window and we drove away. We opened our bag and were missing items. She did not have a name tag on but it was around 11 pm at night. Very unprofessional.“

“Liam, one of the dining room workers, was a pleasant young man with incredible customer service. He thanked me for choosing McDonald's. He had a sincere and kind smile. This type of service impresses people to return. We'll done, Liam!! Bravo young sir!“

“Shout out To Raya I had a mobile order that was stolen. I talked to her about it, There was no arguing, confusion or negative words. She listened to my issue, gave a solution and Quickly handled the problem and was a lifesaver as I had hungry kids who were waiting on their Fodd thank you very much! Great professionalism! Very happy with her customer service RAISE needed immediately!!!“

“I’ve noticed there’s a few new crew members in the morning, and they’re really bringing it! I went for breakfast this morning and the guy working the menu/pay window was so kind and quick. The ladies working the food window were so accommodating and my food was hot and fresh. Great job, y’all!“

“I have made this my "go to" location because it is so much nicer than other McDonald's in town. The staff is friendly and the restaurant is clean. I have met other customers and we talk to each as we are enjoying our food. If I could give them an award for outstanding service I would!

Parking: There is a lot of parking on the site plus additional parking in the Dierberg's lot.“

“The counter help was especially with my 3 yo who did not get the same toy as his sister. Helped me avoid a big meltdown! The staff works very hard and I know sometimes really overwhelmed. However they always take the time to be nice and helpful with my 3 and 5 year olds. We come here every Wednesday for lunch“

“I just wanted to come on here and say I had excellent service from a young lady named Aahanda she was nice polite and gave great service she was even helping other workers with other orders and she was the only one that stood out from the rest... The young lady was so nice I had to ask her, her name and she told me with no problem...“

“I mean if you've been to one McDonald's you've been to most all McDonald's. The only thing I could say that stands out with this one is the staff is pretty Good about being on top of things. If there's ever any kind of mistakes or issues it's taken care of almost immediately no worries so yeah I'm very happy with this particular McDonald's for sure.“

“The female who was bagging handled a customer who was cussing and claiming every order as their own very well. If I knew her name to praise her, I would. I was sat at a distance as the Mcdonald’s was swamped at lunch rush and I had just gotten my food and drink. The service was awesome.“

“Ordered a online order 10 minutes before arriving at the restaurant. I figured this would be excellent timing, it wasn't. Still had to wait about 10 minutes. Adding the time up equals about 20 minutes, (in reality it was probably more like 25 to 30 nights). To me, this is not fast, which I thought McDonald's is supposed to be fast. Food was good, and no other complaints.“

“Great food ..however my order was incorrect..please check your order before driving off . I paid 20$ for a hotdog when it should have been something else...my mistake for not checking. Overall the food service and atmosphere I can not complain...“

“I want to recognize Alonzo for his outstanding customer service. I accidentally ordered the wrong drink and was just going to keep it because I didn’t want to inconvenience anyone. Alonzo noticed, kindly asked if I was sure, and immediately fixed it with a smile. It wasn’t just that he corrected my mistake—it was the respect, kindness, and positive attitude he showed. That’s the kind of customer service you don’t see often, especially at this location. Thank you, Alonzo!“

“Thank you ladies for taking care of me this morning... I wish the evening crew would do the same tentativeness to their customers..

EVERYTHING WAS GREAT THANK YOU

THRY NEED TO TRAXH THE YOUNGINGS HOW TO HAVE THE SAME INTENSE WORK ETHICS THIS MORNINGS CREW HAS.... 1000%!!!!“

“I ordered thru the online app on 8-8-26 around 1pm. When I arrived at the drive thru I was greeted with the automatic recording I said my yes and then my code. It took a little bit but not that long of a pause for someone to get to the intercom, when the young lady came on she was happy and very pleasant. Same thing at the window and I go to the second window and same from the manager! Come to find out these two lady’s are running the store by themselves with I’m assuming a cook! My food was fresh! They didn’t even forget a dipping cup so they are killing it and need a raise!!!“

“I truly believe everyone deserves the chance to visit a McDonald's at least once in their life.

I spent the whole day walking around the city looking for a place where I could eat, recharge my phone, and use Wi Fi so I could call my mother in Brazil. Many places wanted to sell me expensive food, but none offered the simple things I really needed.

When I arrived at McDonald's, everything was different. I found a welcoming place with good food, affordable prices, free Wi Fi, and a place to charge my phone. Thanks to that, I was able to contact my mother, which meant a lot to me.

I also tried much more expensive restaurants in the city, but honestly, I enjoyed my meal at McDonald's far more. It was a much better value and a much better experience.

Thank you, McDonald's, for making your restaurants accessible and welcoming to everyone. Five stars. Highly recommended!“