Steak 'n Shake
$ • Burgers, Fast Food
Hours:
3101 Phoenix Center Dr, Washington
(636) 239-0063
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
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I had to order my own food, then pick it up and carry it to my table. And the ordering kiosk still asked me if I wanted to tip! If this is now your business model, no thanks.
Service is a thing of the past.
I purchased food on the mobile app for delivery. My food was never delivered. They still took my money. They sent me an email saying they canceled my order but still haven't returned my money. there's absolutely no way to speak to a person on the phone and I've sent numerous complaints through every avenue that I can email the mobile app this website on Facebook. I will never go back there again You just bought yourself $42.67 worth of bad advertising! Hope you're happy with yourself.
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 10PM |
People in Washington Also Viewed
Steak 'n Shake is a popular restaurant known for its good food and great shakes, served promptly with a friendly atmosphere. The employees work well together to ensure a positive experience for customers. The restaurant has a kid-friendly atmosphere and ample parking available. Although there may be a wait in the drive-thru, the food is always fresh and made to order. The onion rings, made with real onions, are a highlight.
Customers appreciate the clean, fast service and the easy-to-use kiosks for ordering. The food is consistently excellent and fresh, with the fries now made with tallow, which has improved the taste and quality. The employees are described as nice and friendly, and the restaurant is kept clean. Steak 'n Shake has become a go-to spot for many customers, with the food and service keeping them coming back.