Taco Bell

$ • Fast Food, Mexican

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About Taco Bell

Taco Bell offers a mixed experience, with some customers finding it expensive but convenient with online deals, while others complain about slow service and incorrect orders. The cashier's friendliness and efficiency vary, with some feeling neglected by staff. One reviewer was disappointed with the night shift, experiencing long wait times and receiving incorrect items in their order, despite ordering online. The slow service and mistakes in orders have led to a decline in ratings for this Taco Bell location. While some visits are satisfactory, others have left customers feeling frustrated and let down by the lack of attention to detail and speed of service.

Recent reviews highlight that the drive-thru experience was really good, with the person at the intercom being friendly, helpful, and knowledgeable about the menu, which helped customers decide what to order. The young lady at the pick-up window was very friendly and smiling. One customer enjoyed trying a crunchwrap surpresa for the first time and loved it. Another praised the staff for going above and beyond during past dine-in visits, calling it a great fast food place in Oxford and recommending it. Customers also noted that the service is fast and professional, with staff being nice and kind, and never getting orders wrong. The environment is described as clean and happy, with staff appearing thrilled to work there. Restrooms are well kept, and the place is a nice spot to dine on a slow day, although some found that half of their food wasn’t fresh and that their order didn’t include extra cheese. Overall, the location seems to have improved in service quality, but occasional issues with food freshness and order accuracy remain.

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Taco Bell Reviews

2
294 ratings
5
11%
4
4%
3
4%
2
5%
1
76%
Food
2.4
Atmosphere
1.8
Service
1.7

Share your opinion about Taco Bell

Extremely slow drive thru service. Now here’s the thing. I’ve worked fast food before. I know why it takes forever here. It’s because this place is horrifically short staffed. That’s not the fault of the people in here but it is the fault of corporate who probably expect a skeleton crew to somehow handle the demand of a college town on Saturday night while paying them pennies on the dollar. The parent company, Yum Brands, posted a profit of over a billion...read full review
They didnt have the Olivia rodrigo pretty pink baja blast. This caused me to crash my car. Its all their fault and im sending them my insurance claim
This place is extremely poorly managed. With the amount of volume this Taco Bell has they need to pay their people higher wages and bring better workers in and double or triple on duty staff. Whoever owns this franchise maybe consider selling it to someone who will properly operate it. Is it for sale?

Read All Reviews(294)

Hours

Monday 9AM - 3AM
Tuesday 9AM - 3AM
Wednesday 9AM - 3AM
Thursday 9AM - 3AM
Friday 9AM - 4AM
Saturday 9AM - 4AM
Sunday 9AM - 3AM
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